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Cinema West

Cinema West

by Mobile Moviegoing, Llc

57 ratings
52 reviews
🎬 Entertainment

Archived App (Last seen on 7 May 2026)

This is an archived listing of the app previously available on the App Store.

Although the app is no longer distributed by Apple, you can still view its description, screenshots, version history, ratings, and metadata for reference.

Details

Released
March 26, 2016
Updated
January 29, 2024

Features

Developer

Mobile Moviegoing, Llc
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Cinema West screenshot #1 for iPhone
Cinema West screenshot #2 for iPhone
Cinema West screenshot #3 for iPhone
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Reviews summary↘︎
⭐52
Reviews↘︎
🔄6+ apps
Alternatives↘︎
❓4 answered
FAQ↘︎
📦w/o updates
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About

Enhance your moviegoing experience with a new mobile app. Save payment methods, view purchase history, and pre-order concessions for faster theater check-in. Enjoy an improved ticketing process and seamless redemption of web purchases.

✓Saved card payments
✓Purchase history
✓Web purchase redemption
✓Improved ticketing
✓Pre-order concessions
✓Faster check-in
Show original description

What users say about Cinema West

Reviews of Cinema West are mostly negative: the Entertainment app is rated 1.5/5 from 57 App Store ratings. What users like most: rewards program is valuable, some users find it simple. Top complaints: app is unusable/horrible, cannot log in. Summarized from real user reviews.

Positive things

  • 👍Rewards program is valuable
  • 👍Some users find it simple
  • 👍Good for finding matinee showtimes
  • 👍Nice addition of seating info

Negative things

  • 🐛App is unusable/horrible
  • 🐛Cannot log in
  • 🐛App crashes/freezes
  • 🐛Does not show movies/showtimes
  • 🐛Poorly designed/unintuitive
  • 🐛New layout is bad
  • 🐛Options don't fit on screen
  • 🐛Glitchy and doesn't render correctly
  • 🐛Navigation is difficult
  • 🐛Cannot access reward programs
  • 🐛White screen issues
  • 🐛Constantly logged out
  • 🐛Cannot redeem multiple ticket credits
  • 🐛Theatre location selection not working
  • 🐛Cannot upgrade membership
  • 🐛Loyalty card not accessible
  • 🐛Payment issues/won't accept credit card
  • 🐛Cannot use membership benefits (free tickets)
  • 🐛Inelegant design
  • 🐛No points for reward program
  • 🐛Doesn't keep track of loyalty points
  • 🐛Slow to load pages
  • 🐛More expensive than theater
  • 🐛Janky and unstable
  • 🐛Seat selection issues
  • 🐛Does not remember user info
  • 🐛No Apple Pay
  • 🐛No movie search
  • 🐛No sharing of showtimes
  • 🐛Inconvenience fee charged
  • 🐛No scanner for QR codes
  • 🐛Useless app
  • 🐛No ticket prices displayed
  • 🐛Redirects to Fandango
  • 🐛Won't open on phone
  • 🐛Cannot use Face ID for payment info
  • 🐛No personalized features
  • 🐛Doesn't show proper showtimes
  • 🐛Cannot filter auditoriums
See all reviews

What's New in Cinema West

6.0

January 29, 2024

An updated UI to give you even faster access to the movie showtime information you want!

User reviews

Most RecentHighest RatedLowest Rated

Bad

I haven't been able to log in to the app for 3 months and it's being deducted from my account. I'll probably have to take it to the leather to get my money back
PPollymineira

Fix this app!

Please, this was such a good app before.. ever since this new update came out it’s horrible Unusable.
APAbes Pues

Newest update

Can’t even see the movies on the app I have to be going on the website only
TUTo do list (newest update)

Primitive and Poorly executed

Everything from password recovery to location selection to managing payments seems to be as intentionally unintuitive as possible. Or plain, old broken. Reward programs can’t even be accessed or upgraded. Start over from scratch. The two best theaters in the Boise metro deserve far better.
UUfhamlet

Awful

Awful. One of the most badly-designed apps I’ve had the misfortune to ‘use’ (it’s virtually unusable). I’ll stick to using Fandango.
DMDoktor Mandrake
See 47 more reviews

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User experience

🐞

Reported Bugs

42 issues

Cannot log in for months

Bug

App is unusable after new update

Bug

Cannot see movies on the app

Bug

Password recovery broken

Bug

Location selection broken

Bug

Managing payments broken

Bug

Reward programs inaccessible

Bug

App stopped working

Bug

Doesn't show any movies or information

Bug

App reverts to old layout

Bug

Going home doesn't take to user's theater

Bug

Options won't fit on screen

Bug

Subscription not usable

Bug

App is glitchy

Bug

App doesn't always render correctly

Bug

App didn't have any movies loaded

Bug

Movies button behind accessibility button

Bug

Quick tix functionality doesn't work

Bug

App crashes or freezes

Bug

White screen

Bug

Constantly logged out

Bug

Cannot redeem multiple ticket credits

Bug

Theatre location selection not working

Bug

Cannot upgrade membership

Bug

Loyalty card not accessible

Bug

App freezes when checking rewards

Bug

Payment processing issues

Bug

Cannot use membership benefits

Bug

App doesn't give reward points

Bug

App is slow to load

Bug

Pages crashed

Bug

Stuck in a loop after entering CC number

Bug

QR code ticket not scannable

Bug

No code on QR code ticket

Bug

App times out when trying to buy tickets

Bug

Won't open on phone

Bug

Cannot use Apple user information for credit card

Bug

Seat selection is difficult

Bug

Add to Calendar button crashes app

Bug

My Tickets section doesn't remember tickets

Bug

Cannot cancel booking or get refunds

Bug

No scanner for QR codes at theater

Bug
✨

Requested Features

23 requests

Fix the app

Feature

Start over from scratch

Feature

Remake the app

Feature

Contact support to fix problems

Feature

Add ability to see if theater is full without purchasing

Feature

Make 'going home' take to user's theater

Feature

Allow users to see all movie options on a specific day

Feature

Add digital reward card to Apple Wallet

Feature

Improve app usability

Feature

Allow redemption of multiple ticket credits

Feature

Allow theatre location selection

Feature

Improve app layout

Feature

Allow users to view rewards earned

Feature

Improve payment processing

Feature

Allow use of free movie tickets for upcoming movies

Feature

Improve app design and navigation

Feature

Add points to reward program

Feature

Improve app speed

Feature

Add concession ordering

Feature

Show reward card balance

Feature

Allow Face ID for credit card information

Feature

Add personalized features and account settings

Feature

Allow filtering of auditoriums

Feature

FAQ

What does the Cinema West app do?

The Cinema West app offers a new way to go to the movies by streamlining the entire process. It allows you to save payment methods, view your purchase history, and even pre-order your concessions for a faster check-in experience at the theater.

What are the key features of the Cinema West app?

Key features include saved card payments, a purchase history, the ability to buy on the web and redeem in the app, an improved ticketing experience, and the ability to pre-order concessions for quicker theater entry.

Is the Cinema West app free to download and use?

Based on the provided information, the app is free to download and use. There are no mentions of subscription fees, paid downloads, or in-app purchases for the app itself.

How can I use the Cinema West app to pre-order concessions?

The app allows you to pre-order your concessions, which will lead to a faster check-in experience at the theater. This feature is designed to save you time when you arrive for your movie.