Good except for subscription management
App works fine for finding a car wash and starting it. Could not find the way to cancel a subscription since when you go to My Subscriptions, it says you have no subscriptions. I figured out going to Settings > Retrieve My Data gives you a button to cancel. Even the chat help said to go to My Subscriptions to cancel. Hope this helps someone else
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Many Car Washes CLOSED
I have mixed feelings about this app. The app “works well”, the problem is that (without exaggerating) 60% of the times I pull up to a Circle K car wash it is CLOSED or OUT OF SERVICE. This is extremely frustrating specially since not all Circle K’s even have a car wash.
The price is decent and it is worth it only IF/WHEN car washes are actually open/working.
The app itself is a bit clunky, but it does work.
May 2026 UPDATE:
After my first 3-Star review a developer answered with a phone number giving me some hope… Nope; when I called they were very nice but there was no “solution”.
All she did was “note the issue” regarding car washes often being down or closed. No improvement. No credit. Nothing to make my experience any better.
I’m still living with the frustration of about 6 out of 10 times not being able to wash my car…
Will I keep the membership? Maybe. Like I said, it is nice when it works.
May 28, 2026 UPDATE
AGAIN NOTHING BUT PROBLEMS.
This time I used a carwash at another location which STOPPED in the middle of the wash leaving my car full of soap. I went inside and a very incompetent employee simply TEXTED her manager.
They wanted to give me a refund except they couldn’t because I have a subscription (which she had no idea it was a thing).
I told her someone can go a reset the car wash so I can run the car again but she had no idea how to do that and the manager over text didn’t either.
She then said I could wait until 11pm (45 minutes) for someone to come.
I ended up having to drive 20 minutes out of my way to find another carwash with the hopes that I would work… To my surprise it did.
The price is decent and it is worth it only IF/WHEN car washes are actually open/working.
The app itself is a bit clunky, but it does work.
May 2026 UPDATE:
After my first 3-Star review a developer answered with a phone number giving me some hope… Nope; when I called they were very nice but there was no “solution”.
All she did was “note the issue” regarding car washes often being down or closed. No improvement. No credit. Nothing to make my experience any better.
I’m still living with the frustration of about 6 out of 10 times not being able to wash my car…
Will I keep the membership? Maybe. Like I said, it is nice when it works.
May 28, 2026 UPDATE
AGAIN NOTHING BUT PROBLEMS.
This time I used a carwash at another location which STOPPED in the middle of the wash leaving my car full of soap. I went inside and a very incompetent employee simply TEXTED her manager.
They wanted to give me a refund except they couldn’t because I have a subscription (which she had no idea it was a thing).
I told her someone can go a reset the car wash so I can run the car again but she had no idea how to do that and the manager over text didn’t either.
She then said I could wait until 11pm (45 minutes) for someone to come.
I ended up having to drive 20 minutes out of my way to find another carwash with the hopes that I would work… To my surprise it did.
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Response from developer
We appreciate the feedback! Please let us know how we can earn your 5-star rating! 855-276-1947
Great app
Ik many people don’t have a reliable circle k wash near them but luckily i do and the app makes it even more so convenient to get a wash done not even a mile up the road for me.
App is terrible
So many times app just doesn’t want to connect properly. And latest version has too many issues. Customer service takes forever to respond. Going on 5 days for a response.
App button not working
The “continue” button you need to press in the app to use it doesn’t work anymore. I deleted and reinstalled the app, cleared cache, sent an email…..Won’t be renewing next month if it won’t work. Worked just fine last week.
