Misleading UI
I always prefer in person visits but this app always default to virtual visits.
Constant no shows, unreliable
It was great for a while but I’ve now been no showed by doctors multiple times in a row in a week - extremely unreliable now. This is really bad when you’re needing a refill for something that is dangerous to lapse on as it will make your BP drop.
Always needs an Update
This app needs an update every week it seems. So many bugs! And communication lags!
Terrible service
I booked my initial appointment with them twice. I was canceled on the day of the first time - only a couple hours prior. Then today I sat waiting for 40 minutes until I was canceled on. No apology, no anything - just “please reschedule”.
If your company has the audacity to charge a no show fee, you should be paying me for the same treatment. This is trash tier service.
If your company has the audacity to charge a no show fee, you should be paying me for the same treatment. This is trash tier service.
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My most recommended app
As someone with social anxiety, circle medical has changed my life. I’ve never been the type of person to recommend apps to people, but bc of how convenient and cost efficient circle is, I’ve gotten at least 3 people to download it.
Ok but glitchy
Capable but WAY too many glitches. Freezes when changing preferred pharmacy and Apple Paynis hit or miss.
beware of persona
they ONLY use persona for ID verification, if you value your online security, steer clear of utilizing persona for online ID verification
Not a fan
Problem with these apps is it feels like they are just desperate to charge late fees hit you up with that $50 fee. It’s like it’s a big money boon. Phone didn’t ring nobody called but bam $50. It waits for all of these little reminders to pop up. Nothing popped up, and the phone didn’t ring.
This is medical fraud
Was promised an apt for an adhd assessment with a psych. The app provided a regular PCP. They did a partial assessment and then decided at the beginning of the second appointment after I was charged to stop treating me during a medication wean. I was not abusive or problematic as a patient. Would not recommend—they will lie and take your money.
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Terrible service possible scam
I tried two days in a row. First day doctor showed up late then hung up on me 10 minutes in as I was getting history. Today, doctor just didn’t show up. This site sucks
Don’t recommend
First appt was cancelled then same day, rebooked with another provider and no showed. I waited 15 mins and then about 10 mins later was charged a no show fee.
Overpriced
I was told that it was 95% covered by my insurance. Then I was sent a 105$ bill for an appointment where nothing was prescribed.
Non-medical unprofessional
These are not doctors. The “medical directors” should be held personally liable for their mistreatment of patients.
Do not waste your money
Worst medical service
Just go to an in-person doctor
If you’re looking for continuation of care and want to avoid paying for 3 appointments just to be diagnosed with ADHD you already know you have, go to an in-person doctor instead. Circle Medical: Make it more clear that ADHD intake will cost well above $179 because it will require 3 appointments 😄! Don’t send me an email with that info AFTER I schedule my first appointment. Also, really going to charge $50 when I cancel an appointment within a couple hours of scheduling?! Should be within 12 hours. 24 is way overkill since I scheduled the appointment the same day. Thank you.
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Cannot message my provider
I am all of a sudden unable to message my provider and can’t get a prescription refill. No customer service available
Can we hire actual HUMAN BEINGS?!
I just began utilizing this service, and it’s a nightmare. While my provider is amazing, trying to utilize the app to communicate is absolutely impossible. After doing three days of onboarding, my script was sent to the pharmacy. And of course—there are issues. The pharmacy has made it clear the ONLY pathway to resolve the issue is via the prescribing doc—There is no way to contact my provider. I’ve called every number and left messages. I’ve put in ticket requests. No response. There is no option to simply “message your provider”.The only other pathway is to book and pay for another appointment. I’ve been without my medication for almost a week. I was holding out hope that I found reliable care in Circle Med——but all it’s giving is “pill farm”. As it stands, I’ve learned many pharmacies, such as CVS, refuse to fill scripts from this company—making finding a pharmacy In the area that actually carries my medication, even more difficult. If I recall, Done ADHD ran into a similar fate with pharmacy denials, and lack of ways to communicate with providers, and they are now…..out of business. So, good luck Circle Med! You’re gonna need it.
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Increased frustration
The doctor is late to every appointment. He forgets to file my prescription. Leaving me without medication for 2-3 days at a time. And there is no way to contact him directly. You have to go through a support person, who is restricted to access doctor until 24hours after appointment.
Not patient friendly, only want your money, clunky and glitchy app
They don’t let you reply to messages. They try to charge you unwarranted. They change providers on you. The providers are good, the app and the policies are horrendous. Do yourself a favor and go to an office instead.
Find Another Online Doctor
I have tried back to back days to get an online appointment. This first one went through and then the audio cut out then the doctor left. Rescheduled for the following morning and waiting 20 mins and the doctor never joined. The app doesn’t work on WiFi at all. I tried my second call on the computer and no luck with that.
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