Great App!
Detailed and easy to use.
Citi Mobile
Best App compared to others.
Thank you
Great service
Keep up the excellent work
Keep up the excellent work
Terrible
Worst card ever! Had the card for a while now. Made my payments on time and everything. Thought I was doing good with them and all of a sudden they closed my account because my score changed a bit. So unfair!
Citi Mobile App
I appreciate using the app. It’s very easy & I use it often. Probably 2 times per week.
Crooks
They allow 3rd parties to justify illegal charges with fake receipts!
All Around Amazing
Triple A app, no issues, no misinterpretations and no misleading information. All the signs of a trust worthy credit card app.
The Worst Credit Card Ever (Best Buy Credit Card-Citi)
This is the worst credit card out there! (Best Buy Credit Card-Citi). They offered me an $80 reward if I spent $800 outside of Best Buy—spread across at least five purchases over roughly six weeks—but they refused to give it to me, claiming I "didn't activate the promotion." This was the second time I’d activated a promotion like this; the process is usually simple: you click a link in the email they send, it takes you to the app, you click once more, and that’s it. They’re refusing to give me the reward based on the ridiculous excuse that I didn't ACTIVATE it, even though I’m a customer who pays early, pays the full statement balance, and keeps the account completely up to date. Honestly, I feel SCAMMED. I plan to quickly pay off my remaining balance and cancel this card. Is this really how they treat their customers? It’s a shame—Best Buy and Citibank...
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Great Asset
There when needed and well executed account support!
Самый неадекватный банк
У тебя есть дебетовая карточка этого банка ты с утра ложишь на не нее 440 баксов для такси и все они просто ее блокируют и все езди на автобусах
Costumer
I’m very happy to have citi Mobile service, very convenient
App rejects credentials
The app hasn’t allowed my credentials regardless of changing password. Credentials are fine on website.
Needs fine tuning
Bot connection never connected me to respresentative. One of the better banking apps but still has flaws especially in the messaging department. Kept getting something is wrong error. Awards redemption is hijacked to items other than cash
Reminder
Thank you for reminding me
Always issues
Every single time I use this app it always says I have technical issues and to check my connection and try again. Doesn’t matter if I am using data or if I’m on wifi. It is extremely frustrating to have to log in multiple times just to be able to use different screens for transfers and such.
语言
增加中文翻译功能更好。
Brazos
Very easy to navigate
Great Credit Card
I have use this credit card for a couple years now and has been great , also the opportunity to use your miles points to get airplane tickets are amazing.
Long wait
I have never had to wait on hold so long before. Then as I’m writing this review I’m told no agents available, I was sent a text “call us immediately” and after 30 minutes on hold waiting I get, no one is available. 😡 I finally got through and once I did, my experience was excellent. My advice is call really early in the morning. My wait was about 10 minutes.
So this is an up date. I find it difficult to believe that this 4.9 rating is even possible.
So I tried to use this card again after calling and thinking the issue was solved. No! They declined the card AGAIN! In the middle of the store I had to CALL them and be on hold for about 30 minutes. They acted like I was a thief. Even after verifying I was the card owner!!
I have good credit and was approved immediately when I applied for the card, I do NOT understand the issue!!
So this is an up date. I find it difficult to believe that this 4.9 rating is even possible.
So I tried to use this card again after calling and thinking the issue was solved. No! They declined the card AGAIN! In the middle of the store I had to CALL them and be on hold for about 30 minutes. They acted like I was a thief. Even after verifying I was the card owner!!
I have good credit and was approved immediately when I applied for the card, I do NOT understand the issue!!
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WIDGETS
Please please add a widget for my Home Screen for quick glance to my balance this would be so helpful.
