Cogeco Wi-Fi appears to be a legitimate app. The AppsHunter Legitimacy Score for Cogeco Wi is 80 out of 100 points across 7 verification signals from App Store and developer data.

Cogeco Wi User Reviews

Name: Cogeco Wi-Fi
Rating: 3.8 (58 reviews)

Cogeco Wi-Fi

Plume Design, Inc.

🔧 Utilities

Customer Experience

Positive experience3.0% of reviews

Neutral2.0% of reviews

Negative experience95.0% of reviews

~ Based on 101 written reviews from the US App Store.

What users say

Summarized from real user reviews of Cogeco Wi. Based on 58 reviews and a 3.8/5 average, it highlights the 3 positives and 13 negatives reviewers mention most about this Utilities app.

Positive things

🛡️Parental controls and safety features available
🔧Basic WiFi management (SSID and password changes)
📱Mobile app convenience for quick adjustments

Negative things

🐛Persistent login errors and authentication failures
🔐Forced app requirement instead of web interface access
❌Missing advanced router features (bridge mode, band steering, DMZ, channel selection)
🚫Inability to split 2.4GHz and 5GHz networks
⚠️Frequent unexpected error messages
🔄Constant forced logouts and session timeouts
📵App crashes and freezes on login screen
🚷Limited functionality compared to previous web interface
🔒Invasive device tracking and monitoring
⛔Blocks legitimate websites and services
🔌Requires pod rental for full feature access
❓Missing advertised features (Guard feature not found)
🌐Poor customer support responsiveness

Is Cogeco Wi Safe?

Cogeco Wi-Fi appears mostly safe based on user ratings. AppsHunter Safety Score for Cogeco Wi is 74/100.

This assessment is based on 58 user ratings, with an App Store average of 3.8/5.

Safety Analysis

69.0% of ratings point to a safe experience

8.6% of ratings suggest some concerns

22.4% of ratings point to a risky experience

~ Based on 58 App Store ratings for Cogeco Wi.

Is Cogeco Wi Legit?

Cogeco Wi-Fi appears to be a legitimate app. AppsHunter Legitimacy Score for Cogeco Wi is 80/100.

Based on 80 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

Most Recent Highest Rated Lowest Rated

Unable to sign in

Can’t sign into app despite being able to sign into my account on a desktop which encourages me to use the app….

ShaneJackson

a month ago

Horrible App

You need this app to make changes on a specific Router Model. However you cannot set up an account on this app if you don’t also have Cogeco services of some time. This is the absolute worst interface to have to use to do something as simple as changing a WiFi password.

doesnt calc angle

a month ago

Response from developer

Hi, there! We'd like to help and troubleshoot this further, so please connect with us directly in DM on any of our supported social platforms. For more info, please visit https://www.cogeco.ca/en/socialmedia . Thank you! - Sandra Cogeco

Terrible

Won’t ever let me log in.

soupsammich1992

2 months ago

Response from developer

Hi, there! If you still experience troubles after reviewing this article, https://bit.ly/4nUlNaM , please connect with us directly in DM on any of our supported social platforms! For more info, please visit https://www.cogeco.ca/en/socialmedia . Thank you. - Sandra Cogeco

App qui ne fonctionne pas

J’ai beau essayer , changer le mot de passe. Impossible de se connecter. L’ancienne application fonctionnait beaucoup mieux! Décevant!

estepolaris

2 months ago

Response from developer

Si vous avez toujours des difficultés avec l'application, vous pouvez rejoindre notre équipe technique au 1-800-665-3131 ou en clavardage ici: https://www.cogeco.ca/fr/soutien Thierry - Cogeco

Wanted to access modem

I downloaded this app thinking I could check the status of my Cogeco modem. The app wants to set up the modem’s wifi - which is not what I want.

Daysleeper 130

3 months ago

Response from developer

Hello! We'd like to help and troubleshoot this issue further, so please connect with us directly on any of our social platforms! For all the details, please visit https://www.cogeco.ca/en/socialmedia . Thank you! - Sandra Cogeco

Not helpful

I logged in but my network is not available to manage,

Sammmy.s

3 months ago

Response from developer

Horrible app

Not sure why but bell has the same app. Makes you wonder who ripped off who. Good luck logging in. The app will regularly forget your password and when you try to reset it both the apps website and cogecos actual website will redirect you to a broken web page. Customers support is a joke and your better off talking to a rock because you will be disconnected from the phone as it’s not designed to talk to an actual person they want you do do that online through a stupid chat bot. If the wifi wasnt so cheap this company should be run into the ground. I dare you to click the app support feature I bet you it will go to another broken error 404 page. Thanks cogeco for making yet another garbage product.

Duckman010

3 months ago

Response from developer

Hi, there! We'd like to help and address these concerns, so please connect with us directly in DM on any of our social platforms. For more info on this, please visit https://www.cogeco.ca/en/socialmedia . Thank you! - Sandra Cogeco

Garbage

App does not work. Nobody can help or knows why it does not work

Just me again too

3 months ago

Response from developer

Hi, there! We'd like to help and work to resolve this problem for you, so please connect with us directly on any of our supported social platforms! For more info, please visit https://www.cogeco.ca/en/socialmedia . Thank you! - Sandra Cogeco

Giving error

I’m trying to sign into this app but it’s keeps giving error to try again late , could you please fix it

binti124

5 months ago

Response from developer

Hi, there! We'd like to learn more about the error you're receiving, so please connect with us directly in DM for support and troubleshooting, on any of our supported social platforms: https://www.cogeco.ca/en/socialmedia . Thank you! - Sandra Cogeco

Should not need an app

Modem settings must be configurable from the web interface, definitely not from an app that users do not need

Pierre Collard

5 months ago

Response from developer

We appreciate your feedback, Pierre! Should you need assistance with the app, please connect with us directly on any of our social platforms: https://www.cogeco.ca/en/socialmedia . Thank you! - Sandra Cogeco

Awful.

The Cogeco Wi-Fi app is completely useless. It constantly fails to load or connect, and there’s no way to manage my Wi-Fi through a browser like any other router. This should never be locked to a single broken app, users need control over their own network. Extremely frustrating and unacceptable.

good-ish

5 months ago

Response from developer

Hello! That shouldn't be happening and we'd like to help and troubleshoot any issues you're having. Please connect with us directly on any of our social platforms, M-F 830 am to 5 pm. For more info, please visit https://www.cogeco.ca/en/socialmedia . Thank you! - Sandra Cogeco

App is Trash

App will not allow login, reads “Login Failure” despite using the Same MyAccount credentials.

Having an app to control my Modem is the dumbest thing in the world.

Turtle212631

5 months ago

Response from developer

Hi, there! We'll be glad to help and troubleshoot any issues you're having, so please connect with us directly for support! Our team is available on most socials and ready to help. :) https://www.cogeco.ca/en/socialmedia . Thank you! - Sandra Cogeco

Why can’t I use a webpage?

This is the dumbest thing having a mobile app to try and do anything with the router. You should just be able to login on a website to adjust things like every single other company out there.

Lucas_1234L

6 months ago

Response from developer

We value and appreciate your feedback, Lucas. Thank you! Connect with us directly, on any of our supported social platforms, and we will see if other modem options are available for your package. Please visit https://www.cogeco.ca/en/socialmedia for more details . Thank you! - Sandra Cogeco

Another app I shouldn’t need

I shouldn’t have to have an app to change my SSID and password. There doesn’t have to be an app for everything.

Badnews-Hughes

6 months ago

Response from developer

Hello! We appreciate your feedback. Thank you! If you require assistance, please connect with us directly on any of our social support platforms: https://www.cogeco.ca/en/socialmedia . Thank you! - Sandra Cogeco

Can’t Log In

Ap won’t even let me log in. Garbage.

MAG5555584

7 months ago

Response from developer

Hi, there! Please reach out to us directly for support, on any of our social media support platforms: https://www.cogeco.ca/en/socialmedia . Thank you! - Sandra Cogeco

Erreur de connexion

L’application me dit sans cesse « Erreur de connexion, veuillez ressayer plus tard »

Cetaitbienutile

8 months ago

Response from developer

Si vous avez des difficultés à vous connecter, ou si vous avez des erreurs de connexion, vous pouvez nous rejoindre au 1-800-665-3131 ou en clavardage ici: https://www.cogeco.ca/fr/soutien Thierry - Cogeco

Going to leave Cogeco

No longer able to manage my modem on the web and router but given a garbage app that does NOT work or give the full flexibility to control the home network. Who signed off on such a terrible application and removing access to basic home network management?

Gud4uppl

8 months ago

Response from developer

Hi, there! We'll be glad to help, if this concern hasn't been addressed yet, so please connect with us directly for support! We are available M-F 830 am to 5 pm on most social platforms, so please visit https://www.cogeco.ca/en/socialmedia for a list of options. Thank you! - Sandra Cogeco

Awful and unnecessary

Cogeco removed the ability to configure my wifi on the modem and is forcing us to use the half baked app. The app keeps logging me out - who are you protecting me from on my own phone? Why is the login failing so often? I’m already logged into my modem, let me change what I need!!!

Meelawsh

8 months ago

Response from developer

Hi, there! We'd like to help with any issues you're having with the app, so please reach out to us directly for support! We are available M-F 830 am to 5 pm, on most major social channels: https://www.cogeco.ca/en/socialmedia . Thank you! - Sandra Cogeco