Love it BUT!
The app is unreliable. I’ve been a customer for at least a year. I pay for the premium subscription (UP), but the service is unreliable. Seriously considering switching back to one of my old services. Which makes me sad. I really did want to make this one happen.
Doesn’t work. Says go to website to order
I was really hoping the app would work. I downloaded it a few months ago and it didn’t work. Just updated it and tried it again and it still does not work. That has discouraged me from trying to order from them at this time.
Meal Plan flexibility
This is feedback less about the app, and more about how subscribing to Cook Unity.
I find it frustrating to handle ordering meals during a week where I don’t want to pause, but I want fewer meals due to travel. So far I’ve discovered the only way to do this is to reduce my meal plan size, and revert back to the larger size after my order is final (Tuesdays). I like to stay on top of the orders so my favorite meals don’t sell out, so when I switch my meal plan, I can’t “confirm” future orders for a higher meal count. I don’t feel good about confirming an order for more meals than the default cause I’m worried I won’t receive the bulk discount when I later confirm the order.
I think the simplest solution would be to allow me to confirm an order for fewer meals than the default plan size, cause then I can confirm future weeks. Right now, if your cart is below the meal plan size, you can’t confirm the order.
I find it frustrating to handle ordering meals during a week where I don’t want to pause, but I want fewer meals due to travel. So far I’ve discovered the only way to do this is to reduce my meal plan size, and revert back to the larger size after my order is final (Tuesdays). I like to stay on top of the orders so my favorite meals don’t sell out, so when I switch my meal plan, I can’t “confirm” future orders for a higher meal count. I don’t feel good about confirming an order for more meals than the default cause I’m worried I won’t receive the bulk discount when I later confirm the order.
I think the simplest solution would be to allow me to confirm an order for fewer meals than the default plan size, cause then I can confirm future weeks. Right now, if your cart is below the meal plan size, you can’t confirm the order.
Show more
Forced into a subscription just by opening the app
I opened the app after being a former user. It automatically opted me into a subscription and changed me even though I made no selections or placed any orders. This is an awful and greedy design to optimized to take money from users.
Horrible
I skipped my service twice and still got charged over a hundred dollars each time I’m not the only one who’s said this the app is trying to take everyone’s money regardless of if they want anything.. horrible and I wouldn’t sign up because there’s going to be charges unaccounted for in your bank account!! This app is a scam period!
Show more
