Not working
I trying to sign up on app. Never got verification code . They took $40 from my account . No contact mentioned . Lost $40.. Go for Stitch fix. This app sucks
App Bugs Out
An update that you wish you never accepted. The app was slightly clunky before but is now completely nonfunctional. Considering the availability of competitive services in the styling market, this is a major miss.
DONT DO IT
I thought it would be worth trying for $30. Boy was I wrong!!!!! There is not one good thing I can say. I wasted tons of time on something that just caused me headaches and extra charges after cancelling. I hated every bit of the clothes and sent them all back!!!
Serious issues
There are serious issues with this app. I have tried so many times to use this to manage my orders. The only thing that actually works is the new looks. The page is completely blank when I click on my box and also my orders. I have to just go to the website in my browser to see anything.
App Issue
I have tried twice now trying to get into this app and the issues are so exhausting I switched to Stitchfix. First, I signed up and filled out TONS of information on size, style, etc. and nothing saved because the app bugged. I tried logging back in a few days later, said password was wrong that I saved that day I signed up. Clicked “forgot password” and input my email, and got no email with a bid on the app that says “password check”. So irritating. Will give my money to someone else 💅
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App doesn’t load
Worked great the first order. After that, the app doesn’t load any of the pages. Have to go online for everything.
Poor service
I was excited to try this company for work clothes.
When I got my preview I was going to switch out 3 items. I clicked the once I wanted to change and it said to select new items. I clicked to look at a dress. It’s told me that it was completed but I never chose anything. Customer service could not reverse it. So I’m supposed to get 3 items instead of 6 and I still have to pay styling fee!
Then the app said my box was delivered. And guess what it hasn’t been delivered.
I will try stitch fix again. I never had these problems with them
When I got my preview I was going to switch out 3 items. I clicked the once I wanted to change and it said to select new items. I clicked to look at a dress. It’s told me that it was completed but I never chose anything. Customer service could not reverse it. So I’m supposed to get 3 items instead of 6 and I still have to pay styling fee!
Then the app said my box was delivered. And guess what it hasn’t been delivered.
I will try stitch fix again. I never had these problems with them
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Glitch
I was excited to use the app. Went through the lengthy get to know me info. And then the app froze at the password screen. I exited and went back into the app multiple times and it wouldn’t pass the screen. I deleted the whole app.
Not great
The app wouldn’t let me check out. Not impressed with the clothes. Found most of the items to be overpriced compared to what I’ve received from a competitor. Picked “cover” for cleavage and got two low cut tank tops and a low cut jumpsuit/romper (and had also asked to specifically exclude jumpsuits). Overall not a great experience with the service nor the app.
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Terrible app and website
The app and website need a serious upgrade. I like the clothes that were chosen for me, but there are so many glitches in their web services that I will cancel the subscription. The links included in emails don’t lead you to the correct spot or don’t work, and the app won’t let you update your style preferences. Very surprising.
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App Sucks
The App sucks and it’s difficult to login. I was able to log in on the web but will probably cancel my subscription due to the lack of user-friendliness of the app.
Experience lacking
First I want to say the quality of the clothes was the best that I have found to date. However, there app is kind of lacking. It is slow to load and I had to delete the app after the last update to get everything to load. Other styling services feel more personalized than this one.
Malfunctioning or just doesn’t work?
Despite deleting and reinstalling, my app is constantly glitchy and showing blank pages. It made the order review process and checkout process a bad experience. Their customer service was friendly and polite but not helpful in fixing the issues. The actual clothes I received in my order weren’t impressive either. I would not recommend.
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Service is good, App not at all
Over all I like the style service and I’ve added some really nice things to my wardrobe. However the app is absolutely worthless. It hardly ever loads and does nothing to help support users needs with respect to styling or ordering. So this rating is directed entirely to the app and not the service itself. FIX YOUR APP!
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First box was good
Fortunately, I haven’t had the experience of many of the other reviewers on here, but it does make me very nervous. Their app does absolutely sucks when you go to the home screen it’s blank. It’s really one of the worst apps I’ve ever seen. My first box arrived actually a couple of days early, which was fine. It was very nicely wrapped. Even though I ended up keeping a pair of pants and three tops, all the items were very basic and a brand I’ve never heard of. Only one top was something that I would not have picked out for myself. Nothing in the box was what I had requested. The note included in the box, stated that the stylist wanted to help me with some base pieces. I was not too happy to hear that the shipments were from Mexico. That’s a little scary. When I wrote to my stylist at one point when I had a problem purchasing an item directly from their website, (I had a $20 credit and was supposed to get it but they charged me on my credit card, but I was able to get a credit.), my stylist did not answer me. Someone with a totally different name got back to me. does my stylist even exist?? UPDATE: my gut was pulling at me to cancel because of all the bad reviews. I was getting too nervous so I canceled my subscription. Hopefully I won’t have a bad experience doing that like some others.
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App is subpar, service is pretty good but for the price, is a disappointment
Wow…I really want to like this service but it is a huge disappointment for the following:
1. App is minimally functional and does very little to support and certainly does not enhance the experience
2. You can’t do much at all on the app and it wastes your time-Check Out? Describe your preferences for a shipment received? Don’t think about typing all your thoughts into the app…it loses everything gyou type in and also won’t send what you’ve written
3. Wanna look back at your items you’ve received for a future outfit, items you want to buy to match? Can’t see anything in app
4. Change my shipment date-doesn’t work, especially if you want to delay because they are all about selling overpriced, out of season excess unsold inventory as fast as possible
5. Gee the prices are wayyyy $$$$$$
6. No styling to speak of, they try to describe in print on enclosed note in shipment but that is minimal and sporadic
7. Credits and shipping for extras/additional items to match for a styling approach at least on your own?? Doesn’t exist
8. can’t figure out how to use credits half the time, especially on things I might want
9. False advertising-anything shown in their glamorous ads on Social Media you will never ever get in a Look, even when you photograph and attach to your style profile and let the stylist know
That said, I do find their Service valuable for the following reasons:
-some fantastically cute pieces I never would have found on my own
-reliable return service minimizes the risk
Really hoping they can level up their game…
1. App is minimally functional and does very little to support and certainly does not enhance the experience
2. You can’t do much at all on the app and it wastes your time-Check Out? Describe your preferences for a shipment received? Don’t think about typing all your thoughts into the app…it loses everything gyou type in and also won’t send what you’ve written
3. Wanna look back at your items you’ve received for a future outfit, items you want to buy to match? Can’t see anything in app
4. Change my shipment date-doesn’t work, especially if you want to delay because they are all about selling overpriced, out of season excess unsold inventory as fast as possible
5. Gee the prices are wayyyy $$$$$$
6. No styling to speak of, they try to describe in print on enclosed note in shipment but that is minimal and sporadic
7. Credits and shipping for extras/additional items to match for a styling approach at least on your own?? Doesn’t exist
8. can’t figure out how to use credits half the time, especially on things I might want
9. False advertising-anything shown in their glamorous ads on Social Media you will never ever get in a Look, even when you photograph and attach to your style profile and let the stylist know
That said, I do find their Service valuable for the following reasons:
-some fantastically cute pieces I never would have found on my own
-reliable return service minimizes the risk
Really hoping they can level up their game…
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Worst app ever
Nothing in this app works. Customer service says use a computer…what a joke. If I could give it 0 stars I would.
Wouldn’t know if it’s good
Your app kept crashing after I submitted my questionnaire multiple times and would not let me create an account so I went with another service.
Not personalized
This company is completely ran from poorly programmed AI/algorithms. I specifically asked for things not to be included in my box which were completely ignored. I specified certain colors, inseams, and styles: ignored. Completely frustrating. Do yourself a favor and use one of the several other similar services.
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Absolute trash service
My shipment said it was on the way in September. A whole month rolls by before I have to reach out to check in on the status, it still hasn’t been delivered. Another two weeks, no update so I reach back out again. They say it was delayed in shipping and it should arrive soon. It’s now mid-December. No one has reached out to apologize or reached out at all.
This company should not be in business.
This company should not be in business.
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