Currently Very Unhappy
I really appreciated the fact that you would receive a text message whenever the card was used so you knew where you were in “real time”. That wonderful capability has now been lost and replaced by a £100 or more spend! So now unless I check into my account I don’t know where I am! Also if anything was to go “wrong” I wouldn’t be aware of the fact until I checked my account again! A lot of damage could be done spending less than the £100 text activator! A very backward step in my opinion! 😡 😤 No access to “real time” CARD BALANCE or AVAILABLE SPEND information within Apple Wallet either. A second division credit card service with no intention of improving!!!
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TTheOnlyAlchemist
Response from developer
Hi TheOnlyAlchemist, thank you for taking the time to leave us this review. We're sorry to hear you are not happy with the most recent change. If you would like to discuss this don't hesitate to contact us on: 03308380110 - JJ
Useless
This app constantly fails to work and will not accept any login information.
Every time the app is updated it keeps logging you out and then won’t accept the login details again. It won’t recognise any account information. It’s totally and utterly useless. I’ll be closing the account forthwith. Good riddance to it
Every time the app is updated it keeps logging you out and then won’t accept the login details again. It won’t recognise any account information. It’s totally and utterly useless. I’ll be closing the account forthwith. Good riddance to it
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MMav-R-Ick
Re account
I have been trying to to log in my account for 2yrs I have phoned many many times I do not have my old Debenhams store card user name but as soon as I put credit card number/account number in always say incorrect details. I would like to track my account without having to phone every time as if I am in Australia it costs over £8 per call. Sick of getting in touch and nothing done
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YCYorkeys cairns
Response from developer
We're really sorry to hear this Yorkeys Cairns and apologise for any inconvenience. If you've not managed to speak to Customer Services directly to get this resolved we'd suggest not inputting any details even when prompted and allow the system to direct you straight to an agent to help you and get this issues resolved. Once you have your access back to your online account you'll also have the ability to message our chat team to help with any future queries. Please contact the team on: 0333 220 2519 - Steve
Easy to Use
I’ve had this card for years and it is my go to card every time for purchases.
DDollyYankey
Fantastic
Easy to use and pay
CGCG Gowie
