Manage your credit card with ease through a seamless digital experience. Track spending, view rewards, access statements, and perform card services like payments and balance transfers. Enjoy in-app security features like biometric login and card freezing.
What We Love
- π Convenient and easy to use
- π Immediate balance updates
- π‘ Good cashback facility
- β¨ App has new features and is nice to use
- π Simple to use and shows needed information
- π³ Simple bill payment using debit card
- π° Cash back feature is loved
- β¨ App keeps getting better
- π³ Payment feature is appreciated
- π° Cash redemption is instant
- β¨ App has gone from good to great
Room to Improve
- π App is always freezing or very slow
- β Push notifications stopped working
- π App freezes when trying to open
- β οΈ Deceptive practices regarding fees
- π App constantly asks to scan EID and card
- π App asks for credentials repeatedly
- π App is unrecognisable as a new device
- π Requires ridiculous verification routine
- π App needs updating every time it's used
- π Buggy update, phone detected as new device
- π Constant login bugs and failures
- β³ App timeout is too short
- π App has many bugs
- β Cannot pay credit card bill through debit card from another bank
- β Rewards not available most of the time
- π App is basic compared to other banks
- βοΈ Terms changed from free for life to annual paid
- β Incorrect balance shown
- β Hidden amounts not visible until statement
- β Cannot pay with foreign debit cards
- β App not working after update
- β Horrible, amateur, and lousy app
- β Login is a pain, messages have errors
- β Cannot access statements
- β Impossible to use service properly
- β App not signing in
- β Cannot see statement on web
- β Zero access to credit card statement
- β Very poorly designed and tested
- β Online website no longer exists
- π Many options log the user out
- π Password creation and login character mismatch
- β No option to view older statements
