I’d like to know when I qualify for instant pay
After paying the fees to complete my onboarding process, I guess it’s a question to figure out when my 10 qualifying orders are completed
N0Nevin 007
Love it here!!
Best delivery app ever!!
NNetta($)
Active drivers
Very cheap rate for driver
GGigDrivers
Underpaid
They take more than 50% of the delivery fees.
JJADiaz10
Poor Support for Drivers & Unfair Adjustment Process
I’ve had repeated issues with Dispatch when clients request services that go beyond the original delivery requirements. Drivers are often asked to move heavy items inside homes or businesses, place items into vehicles, unload at alternate locations, or perform additional physical labor. When we submit adjustment requests for this extra work, they are frequently denied or inadequately compensated—even when the additional service was specifically requested by the customer.
What is especially frustrating is the lack of meaningful customer support when trying to dispute these decisions. There doesn’t seem to be an effective way for drivers to explain the circumstances, provide documentation, or have an adjustment fairly reviewed. Drivers are expected to accommodate customers and provide good service, but when customers ask for work outside the delivery scope, Dispatch does not consistently support the driver afterward.
I enjoy doing deliveries and providing good customer service, but the adjustment process needs significant improvement. Drivers should be fairly compensated for additional labor, wait time, mileage, weight, and services requested by customers outside the original scope of the delivery.
Dispatch needs better driver support, clearer adjustment policies, and a fairer process for reviewing legitimate compensation requests.
What is especially frustrating is the lack of meaningful customer support when trying to dispute these decisions. There doesn’t seem to be an effective way for drivers to explain the circumstances, provide documentation, or have an adjustment fairly reviewed. Drivers are expected to accommodate customers and provide good service, but when customers ask for work outside the delivery scope, Dispatch does not consistently support the driver afterward.
I enjoy doing deliveries and providing good customer service, but the adjustment process needs significant improvement. Drivers should be fairly compensated for additional labor, wait time, mileage, weight, and services requested by customers outside the original scope of the delivery.
Dispatch needs better driver support, clearer adjustment policies, and a fairer process for reviewing legitimate compensation requests.
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R7Rigo 760
