Customer experience
I’ve had so many issues starting from the beginning of the install to now. It was almost a month before I received all the equipment that I was promised and I still haven’t gotten the installation people back to fix the broken sprinklers they broke. In the meantime time my grass/flowers are dying. Contacted the local supervisor and owner and unfortunately the communication has been horrible. We now have to go through the customer service line because they don’t have the time to deal with my job. I bought this system through Costco and I expected a great experience for the extra money we paid and I got Wal-Mart service. Costco has been contacted and I’ll be letting them know about my experience.
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RRossotti5
App works. But…
The app works. I can see my water softener. I can see how much salt is left. I can see how much water I use. I can’t see or change the hardness setting. I can’t connect the app to Google home so that it could tell me when I need salt or whatever. It just feels like it is lacking in features.
Bbeerlover4
Horrible UI web app wrapped as mobile
Please hire some real mobile developers who can make a usable app.
JGJaya Go
Great experience
Just pressing wireless set up left me in a state of confusion, but once I opened the lid on the system I got the info I needed to download load the correct app. Had my WiFi password in hand and setup took less than 2 mins.
YYogawarrior
4realsy
Great job Mike
44realsy
