Almost there
The latest app update has greatly improved things, but a couple more insights into device operation and features would improve the app and device value. Couple of ideas are:
- More granular tuning of flow alerts. Sometimes doing a single load of laundry causes it to alert.
- The ability to drill down into any past week or day to view detailed historical water usage would be useful opposed to just the latest of each.
- An option to automatically actuate the shutoff valve if a flow meeting a criteria occurs would be cool (away/vacation mode).
- More granular tuning of flow alerts. Sometimes doing a single load of laundry causes it to alert.
- The ability to drill down into any past week or day to view detailed historical water usage would be useful opposed to just the latest of each.
- An option to automatically actuate the shutoff valve if a flow meeting a criteria occurs would be cool (away/vacation mode).
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This app sucks
This app completely forgets my log information and won’t let me log back in there is no help support try forget password chooses forget password and won’t send code. Utter garbage.
Usage
I always asked my utilities provider for better usage details. Now I have it. Thank you.
Terrible
Probably the worst piece of software I have ever used and I started using computers in 1980!
The program is buggy and gives you incorrect information on what your softener is doing. It also omits info that seemingly would be helpful, like when has or will the softener regenerate. Do not make any mistakes setting up your password or your account as recovering will be frustrating and tedious.
The program is buggy and gives you incorrect information on what your softener is doing. It also omits info that seemingly would be helpful, like when has or will the softener regenerate. Do not make any mistakes setting up your password or your account as recovering will be frustrating and tedious.
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Please fix the alerts/notifications feature
This part of the app needs some work. You get notified of issues that you have selected, but you cant clear the notifications. Reading them and clicking ok doesn’t do anything. I have “read” and re-read old alert messages I don’t know how many times and they stay listed as “unread”. Sometimes you get red badges on the icon and sometimes you don’t. I have had one that has been there for nearly a year because I cannot find a way to clear it (even deleting the app doesn’t do it). Let us delete old alerts. I don’t need to see things from over a year ago.
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