Poor Experience
During the Self Registration process, this app offers Apple Pay as an option to add a payment method. It doesn’t work.
The registration form fields are not ‘typed’ properly (ie email, text, number, etc), so form fill doesn’t work, password managers don’t work.
Eventually I had to give up on Apple Pay after multiple obscure/irrelevant error messages and added a credit card directly. After I was finally able to pay for my parking (25 minutes plus) I filled in a *survey* to explain this. The support team did not read this as a post payment survey but read it as a support request and removed my successfully added payment method. I guess that is what you get for providing feedback.
I’m looking forward to seeing how easy the ‘delete account’ feature is to use.
Terrible app, poor error handling UX, strange human? support, why would you delete my payment method as a result of a feedback form?
The registration form fields are not ‘typed’ properly (ie email, text, number, etc), so form fill doesn’t work, password managers don’t work.
Eventually I had to give up on Apple Pay after multiple obscure/irrelevant error messages and added a credit card directly. After I was finally able to pay for my parking (25 minutes plus) I filled in a *survey* to explain this. The support team did not read this as a post payment survey but read it as a support request and removed my successfully added payment method. I guess that is what you get for providing feedback.
I’m looking forward to seeing how easy the ‘delete account’ feature is to use.
Terrible app, poor error handling UX, strange human? support, why would you delete my payment method as a result of a feedback form?
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Rubbish
Yet another parking app. Awful app, could not set up Apple Pay. Wants me to scan a credit card. Not helpful when it is at home and I’m trying to park for the first time using this app.
The place i stayed doesn’t even exist on the app so now im gonna get a fine
Awful app so difficult and the place I left my ca r doenst even exist on the app completely useless
Input card details? My cards are at home!
Seriously?! Why can’t I use Apple Pay or Google pay or even like your PayPal? I literally leave my house with just my keys and my phone and it wants me to input card details that I don’t have. This app needs series updating.
Terrible app
Really poor app design
Almost all other apps that I use on iOS allow you to use remembered information to register
It also took ages to get the registration sms
As it’s pay at end of stay I’m just going to use the machine instead
Almost all other apps that I use on iOS allow you to use remembered information to register
It also took ages to get the registration sms
As it’s pay at end of stay I’m just going to use the machine instead
