Don’t know how an app like this is even allowed by Apple to be on the app store
App looks like it was made for the early days of the internet. Absolutely no usability considerations or user experience taken into account
Atrocious
Had to pay for parking at London Heathrow and the app does not allow a foreign number to be registered. At an airport. Where you’d normally expect a decent number of foreign visitors who probably have foreign phones rather than UK ones. Nothing short of a con.
Poor Experience
During the Self Registration process, this app offers Apple Pay as an option to add a payment method. It doesn’t work.
The registration form fields are not ‘typed’ properly (ie email, text, number, etc), so form fill doesn’t work, password managers don’t work.
Eventually I had to give up on Apple Pay after multiple obscure/irrelevant error messages and added a credit card directly. After I was finally able to pay for my parking (25 minutes plus) I filled in a *survey* to explain this. The support team did not read this as a post payment survey but read it as a support request and removed my successfully added payment method. I guess that is what you get for providing feedback.
I’m looking forward to seeing how easy the ‘delete account’ feature is to use.
Terrible app, poor error handling UX, strange human? support, why would you delete my payment method as a result of a feedback form?
The registration form fields are not ‘typed’ properly (ie email, text, number, etc), so form fill doesn’t work, password managers don’t work.
Eventually I had to give up on Apple Pay after multiple obscure/irrelevant error messages and added a credit card directly. After I was finally able to pay for my parking (25 minutes plus) I filled in a *survey* to explain this. The support team did not read this as a post payment survey but read it as a support request and removed my successfully added payment method. I guess that is what you get for providing feedback.
I’m looking forward to seeing how easy the ‘delete account’ feature is to use.
Terrible app, poor error handling UX, strange human? support, why would you delete my payment method as a result of a feedback form?
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Rubbish
Yet another parking app. Awful app, could not set up Apple Pay. Wants me to scan a credit card. Not helpful when it is at home and I’m trying to park for the first time using this app.
The place i stayed doesn’t even exist on the app so now im gonna get a fine
Awful app so difficult and the place I left my ca r doenst even exist on the app completely useless
