App deleted check ins and no help in customer service from the app maker
This app is terrible. Do not waste your money. I spent 10 days tracking every single check-in. I went to check in one day and the app suddenly logged me out. I tried to log back in and all my information is gone. I’ve tried everything to recover my information. I’ve contacted customer support, I have contacted the app creator on all social media platforms. Everything is automated and there is no one to help you. Do not waste your time. This app is terrible.
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Response from developer
Losing ten days of check-ins is serious, and an automated support loop is not an acceptable next step. Please email support@careclinic.io with your account email and device details so the team can investigate the missing data directly.
Limited Symptom Tracking
The crucial part of tracking your medical system is tracking signs/symptoms. Limiting the amount for a paid subscription significantly reduces my use of
Response from developer
The symptom tracker supports logging unlimited custom symptoms with severity scales, timestamps, and notes, so there shouldn't be a hard cap on what you can track. If something in your setup is restricting that, reach out to us through the app and the team can take a look at your account to make sure your symptom tracking is fully unlocked.
