EE: Mobile, broadband & tech

EE: Mobile, broadband & tech

Manage. Shop. Get rewards.

2.1K ratings
1242 reviews
Free

Details

  • Released
  • Updated
  • October 30, 2012
  • September 21, 2026

Features

Background Location Access

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About

Manage your mobile and broadband services, shop for new devices, and access exclusive rewards. Fine-tune your home WiFi, protect your family online, and get quick assistance from a digital helper. It's your all-in-one hub for staying connected and saving money.

✓Manage EE accounts
✓Data Gifting
✓WiFi Controls
✓Parental Controls
✓Digital Assistant
✓Shop for devices
✓Tech insurance
✓Exclusive rewards
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What users say

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What's New in EE

5.94.0

September 21, 2026

We've spent some time fixing bugs and adding a handful of behind the scenes improvements to your app this month. Don't forget you can view the app in any orientation, so just make sure you're on the latest version of the EE app.

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User reviews

Absolutely dire!

Everything Everywhere I think not!
These twits can’t even get this dopey app to recognise that the bill has been paid!
Their promise of all these streaming services included is a lie!
Most of us have curated a considerable watch list by now! EE will ask you for your log in email so that you don’t lose anything! BUT it doesn’t work! Meaning that their big entertainment bundle is a huge waste of space and they have collected half of your log in details in the process!
I am happy with the speed of the broadband but that’s not them it’s the infrastructure that we all paid for with our tax when Blair was PM!
EE should issue everyone a full refund for their tv services as it’s not worth the ink on the contract!
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Slow in everything

Slow speed, slow customer support, slow service
Fully disappointed

Parental control

The parental controls are too restrictive and don’t give you enough control. They block almost all websites, but even when you manually allow a website, it still doesn’t work. This makes the feature frustrating to use because you either have to keep the restrictions on and block legitimate websites, or turn them off completely. EE needs to improve the allow-list so parents have proper control over which websites their children can access.
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Rubbish app keeps kicking me out

Asks me to log in all the time and is slow

Basics not working

I’ve been a long term customer and previously this app worked well. However, it’s currently terrible. 17 login attempts to get no where. Constantly providing the same details over and over just log in. I’ve set up Face ID about 27 times, same with my PIN but still get error messages. I’m trying to manage my contract/data whilst travelling and the app is useless!!
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Developer apps

User experience

🐞

Reported Bugs

4 issues

Login issues

Bug

Inability to top up or make payments

Bug

Inconsistent data usage tracking

Bug

Pairing problems with home devices

Bug
✨

Requested Features

4 requests

Allow dark mode

Feature

Improve account management features

Feature

Integrate more functionality within the app

Feature

Provide better customer support options

Feature

FAQ

What can I do with the EE app?

The EE app allows you to manage your EE mobile and broadband accounts, shop for new phones and tech, access exclusive rewards, and get help from a digital assistant. You can also control your WiFi settings, set up parental controls, and manage your data allowances.

Is the EE app free to use?

Yes, the EE app is free to download and use. It provides a central hub for managing all your EE services and accessing benefits without any additional cost.

Can I manage my WiFi with the EE app?

Yes, if you have a new EE Broadband package, you can use the WiFi Controls feature within the app. This allows you to fine-tune your connectivity, activate modes like Work Mode and Game Mode, and pause WiFi access for specific devices.

How do I get rewards through the EE app?

The EE app has a dedicated rewards section where you can find ways to save on your mobile bill, access exclusive experiences, and get discounts on your favorite brands. It's a way for EE to thank you for being a customer, with new rewards added regularly.

What kind of assistance is available in the EE app?

The EE app features a digital assistant named Aimee, who is available to help you whenever you need it. You can also receive important updates, such as data usage alerts, directly to your phone through the app.