EE: Mobile, broadband & tech

EE: Mobile, broadband & tech

Manage. Shop. Get rewards.

2.1K ratings
1276 reviews
Free

Details

Released
October 30, 2012
Updated
October 19, 2026

Features

Background Location Access

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EE: Mobile, broadband & tech screenshot #8 for iPhone
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About

Manage your mobile and broadband services, shop for new devices, and access exclusive rewards. Fine-tune your home WiFi, protect your family online, and get quick assistance from a digital helper. It's your all-in-one hub for staying connected and saving money.

✓Manage EE accounts
✓Data Gifting
✓WiFi Controls
✓Parental Controls
✓Digital Assistant
✓Shop for devices
✓Tech insurance
✓Exclusive rewards
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What users say about EE

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+1

What's New in EE

5.96.0

October 19, 2026

We've spent some time fixing bugs and adding a handful of behind the scenes improvements to your app this month. Don't forget you can view the app in any orientation, so just make sure you're on the latest version of the EE app.

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User reviews

Still can’t add my mobile

Months later, still can’t add my mobile number as a customer, can’t access the services, very disappointing

Very disappointed

I have a doctor trouble with EE. I was out of the country. In Australia and it is impossible to contact EE due to time difference no I know a lot of your employees aren’t even in England every time I sent an email they made not to come back to me. There was only one Kevin Parker with a certain password. But they kept saying I hadn’t give them enough information. I just wanted to know if my phone was covered for The full-time as I have paid 52 before I went then I’ve got Email saying my data had run out. I wanted to speak to someone it was impossible my family members who I was with in Australia was with Asda they seem a lot more efficient and helpful. I wouldn’t make sure before I go to Australia. Or anywhere abroad, I will use a different SIM card as obviously AA aren’t worried about me and not very helpful I will be considering a different network someone who actually cares about me amount of years I’ve been with you you’ll see I’ve been very loud to you. No need to be ignored when needed some advice I wasn’t asking the World but never mind obviously they don’t care
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Aggressive torrent of upsells

The app is a chaotic collage of adverts trying to one up each other. Sales pitches are interrupted by nudges to buy more. What you will not find anywhere in the app is ability to cancel any of it.

Rubbish

The App is absolutely rubbish, it’s either slow or doesn’t work when trying to top up. Really disappointed.

Buggy app

Can’t add payment methods. I select £15 top off and it says charge is 0.00 when adding the card and then when I try again it says I haven’t added any cards yet. The service is slow too. I can barely send out text messages that don’t fail to send the first 3 times you try. Bad service.

Developer apps

User experience

🐞

Reported Bugs

4 issues

Login issues

Bug

Inability to top up or make payments

Bug

Inconsistent data usage tracking

Bug

Pairing problems with home devices

Bug
✨

Requested Features

4 requests

Allow dark mode

Feature

Improve account management features

Feature

Integrate more functionality within the app

Feature

Provide better customer support options

Feature

FAQ

What can I do with the EE app?

The EE app allows you to manage your EE mobile and broadband accounts, shop for new phones and tech, access exclusive rewards, and get help from a digital assistant. You can also control your WiFi settings, set up parental controls, and manage your data allowances.

Is the EE app free to use?

Yes, the EE app is free to download and use. It provides a central hub for managing all your EE services and accessing benefits without any additional cost.

Can I manage my WiFi with the EE app?

Yes, if you have a new EE Broadband package, you can use the WiFi Controls feature within the app. This allows you to fine-tune your connectivity, activate modes like Work Mode and Game Mode, and pause WiFi access for specific devices.

How do I get rewards through the EE app?

The EE app has a dedicated rewards section where you can find ways to save on your mobile bill, access exclusive experiences, and get discounts on your favorite brands. It's a way for EE to thank you for being a customer, with new rewards added regularly.

What kind of assistance is available in the EE app?

The EE app features a digital assistant named Aimee, who is available to help you whenever you need it. You can also receive important updates, such as data usage alerts, directly to your phone through the app.