Enterprise Rent User Reviews

Customer Experience

Positive experience71.7% of reviews
Neutral5.2% of reviews
Negative experience23.1% of reviews

~ Based on 1,100 written reviews from the US App Store.

What users say

Is Enterprise Rent Safe?

Enterprise Rent-A-Car appears safe based on user ratings. AppsHunter Safety Score for Enterprise Rent is 98/100.

This assessment is based on 768,954 user ratings, with an App Store average of 4.9/5.

Safety Analysis

98.3% of ratings point to a safe experience
1.0% of ratings suggest some concerns
0.7% of ratings point to a risky experience

~ Based on 768,954 App Store ratings for Enterprise Rent.

Is Enterprise Rent Legit?

Enterprise Rent-A-Car appears to be a legitimate app. AppsHunter Legitimacy Score for Enterprise Rent is 100/100.

Based on 100 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

App easy to navigate

Very clear and easy to navigate, choose the vehicles, options and all regarding prices and redeem points. 100% recommended.

Conveniente y Facil Gestion

Provee facilidad y rapidez al gestionar tus reservas en la App, buen servicio al cliente en las oficinas

Extremely Buggy App

This app along with the website is so buggy. I rent regularly for business and it never works properly. I always end up just calling in. This has also made me lose out on discounts because the app won’t work right and the phone support “can’t apply” the email discounts. It makes me wonder if it’s intentional technical issues.
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Phone number field wouldn’t accept my number.

The reservation phone number field wouldn’t allow my number to be inputted. Other numbers were fine just not a number beginning in 678

OK when it works

If this app works, it’s fine, as good as any other rental app, no better. I’ve had nothing but problems where it won’t recognize my password and it makes me change it so I try to change it to what I thought it was and then it says, I can’t use it because it was my last password and just goes in endless cycles. Kind of frustrating. If I didn’t have to rent a vehicle for work every month and enterprise is the only reasonably located rental agency, I probably wouldn’t ever use this app.
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Always Reliable

Have had excellent experience booking and using Enterprise. Rarely have to go to another company because I didn't book before there were. Needed vehicles available.

Scott at the Dixie hwy location

Scott, thank you for your expertise and recommendation aspects. You’ve helped me out greatly and provided me the necessary information to move forward with the rental. He made my 3week vacation a successful decision of going with enterprise! Everybody give up for Scott!!!!! Somebody give this man a raise!!!!
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App is awesome

App is really easy to use. And the pricing is accurate.

Love love love

I love Enterprise, it’s easy to book, easy to pick up (especially with the app), easy drop off. Always great customer service. Thanks for a consistent product and consistent experience. I will never rent from another car company ever!

Car rental

Best spot to rent cars!

Online App

Awesome easy to use app for booking rental

Always Available

Always helpful

Zangana

Very helpful and quick service.

Satisfied

Enterprise has been my go to company for rentals and I highly recommend Enterprise to all my friends

Wilberton

Rochester location

Love these guys thanks

First time

Never rented a vehicle. We are excited to try out Enterprise.

Helpful staff

The staff at the Bank Street branch were very helpful, polite and professional.

Love this location

Love this location. Fast fun friendly kind considerate

The app is ok but doesn’t work as it should all the time

Books cars easily however it is still glitchy. For example, the check in process rarely works. Often gives error message that the session has timed out despite only just starting the check in process.

Deric Harris

Location very professional