Enterprise Rent User Reviews

Customer Experience

Positive experience71.7% of reviews
Neutral5.3% of reviews
Negative experience23.0% of reviews

~ Based on 1,036 written reviews from the US App Store.

What users say

Is Enterprise Rent Safe?

Enterprise Rent-A-Car appears safe based on user ratings. AppsHunter Safety Score for Enterprise Rent is 98/100.

This assessment is based on 753,570 user ratings, with an App Store average of 4.9/5.

Safety Analysis

98.3% of ratings point to a safe experience
1.0% of ratings suggest some concerns
0.7% of ratings point to a risky experience

~ Based on 753,570 App Store ratings for Enterprise Rent.

Is Enterprise Rent Legit?

Enterprise Rent-A-Car appears to be a legitimate app. AppsHunter Legitimacy Score for Enterprise Rent is 90/100.

Based on 90 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

Save button

Would be nice to have a save button when selecting a vehicle. Had to cancel twice to update something on my profile. Very frustrating.

App

For some reason the app doesnโ€™t give vehicle details like features the vehicle has but website does. If Iโ€™m taking the time to download an app and use it, when I could really just go to the website that has more features, it makes me want to delete the app.

Rents dirty cars with dog hair and bugs potatoe chips no exchange to switch fraud !

Naomi in Novato location and Jon Hirate never switched our car that was filthy dirty also insurance fraud in my rental asking for car that was covered charged my car amber in San Rafael then they put me in do not rent they are unprofessional

Discrimination

I just left there the same employees from this location looked in whisper to her co worker in he said everything was booked up

Good but still lacking

I almost always have good experiences with enterprise just on some occasions I struggle to get a rental especially when I have to go through National but they do offer friendly service

Kluggie password setting

App works ok, pretty painless to use and not a barrage of ads.

Setting / resetting passwords is glitchy. It says the pws donโ€™t match when I can clearly see they do and I use cut and paste anyway. 3 times later were good to go.

Buen Servicio

Me encanta Reservar por quรฉ es el mejor en precios y servicio

Great app

Super easy to navigate, thank you. Great job

Good show

Best rental car company overall. Take you to your car. Make sure thereโ€™s no unnoticed dents

Service

We have rented thru Enterprise for years, very happy with the service from them

Horrible business

I booked a vehicle 8 months prior to me going on a trip and they didnโ€™t have a vehicle for me on the day of my trip. I was heartbroken and angry at the same time! Stay away from this place!!!

Love the staff at the Redford location

Very Friendly

Mr M A Foley

Used Enterprise many times in Britain and Canada โ€ฆ.. very impressed๐Ÿค™๐Ÿค™๐Ÿค™๐Ÿ˜Ž๐Ÿ˜Ž๐Ÿ˜Ž๐Ÿด๓ ง๓ ข๓ ณ๓ ฃ๓ ด๓ ฟ๐Ÿด๓ ง๓ ข๓ ณ๓ ฃ๓ ด๓ ฟ๐Ÿด๓ ง๓ ข๓ ณ๓ ฃ๓ ด๓ ฟ๐Ÿ‡จ๐Ÿ‡ฆ๐Ÿ‡จ๐Ÿ‡ฆ๐Ÿ‡จ๐Ÿ‡ฆ

Trying changing payment methods

Use to actually think the app was great. But, try changing your payment method at check in and its cluster. After 7 times I just quit. Even after changing my โ€œpreferredโ€ method to the new card. Still failed.

Consistency wins!!

I rent from Enterprise every time I need a car as I travel and it never disappoints. Itโ€™s always clean, booking is super simple, prices are always fair and Iโ€™m always serviced with a smile. Simply put, Iโ€™m a fan!

Easy Vehicle Rental

Love this company makes the process so easy for pick up and renting your family vehicle for a trip, amazing and friendly staff

Excelente

Excellent service and excellent cars

Costco VP

Asbury Enterprise

James Alleyne

Very convenient excellent service.

Long time customer!

Iโ€™ve been a loyal customer with enterprise for yrs ๐Ÿ˜Š