Three years of charges for an app I didn't even have installed
I signed up for Every Mother in 2023 during my first pregnancy, used it for about a month, and believed I had cancelled. I hadn't had the app downloaded on any device since — no logins, no usage, nothing — yet I was charged for a full annual membership renewal in 2024, 2025, and again attempted in 2026.
I only discovered this because a payment method I'd since cancelled for unrelated reasons triggered a "please update your card" email. Otherwise, this likely would have continued indefinitely.
When I reached out, their support (a mix of an AI bot and then a human rep) confirmed the account would be cancelled going forward, but declined to refund any of the past charges, citing a blanket no-refund policy. I understand every company needs a policy, but three years of charges for a completely inactive account is a different situation than someone simply changing their mind — and I was disappointed that no exception was possible even after a "human review."
I came to this company during one of the most exhausted, overextended seasons of my life — pregnant or postpartum for three years straight — and I think that's exactly the kind of situation a company built around supporting mothers should be able to show some flexibility for. I'd encourage anyone signing up to set a calendar reminder to double check your cancellation went through, because their system will keep billing you indefinitely without any usage-based checks or reminders
I only discovered this because a payment method I'd since cancelled for unrelated reasons triggered a "please update your card" email. Otherwise, this likely would have continued indefinitely.
When I reached out, their support (a mix of an AI bot and then a human rep) confirmed the account would be cancelled going forward, but declined to refund any of the past charges, citing a blanket no-refund policy. I understand every company needs a policy, but three years of charges for a completely inactive account is a different situation than someone simply changing their mind — and I was disappointed that no exception was possible even after a "human review."
I came to this company during one of the most exhausted, overextended seasons of my life — pregnant or postpartum for three years straight — and I think that's exactly the kind of situation a company built around supporting mothers should be able to show some flexibility for. I'd encourage anyone signing up to set a calendar reminder to double check your cancellation went through, because their system will keep billing you indefinitely without any usage-based checks or reminders
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It really works
I was going to wait til I finished the reclaim program (90 days) but after the check in at day 42 I can say with absolute certainty this program WORKS. I knew I was feeling different but wasn’t positive I looked any different. My weight is the same (I’m not overweight but have a belly) but after taking the check in photos I was like WOW there has been significant change! The first couple weeks I didn’t have tons of motivation but I did have disciple and once I had completed 21 days it’s become a habit. I feel incomplete if I don’t do the workout for the day and now seeing the progress I feel a huge motivation boost to keep going. This is the key: stick with it, be consistent for at least 21 days and just see for yourself. I do the core compressions and also the workouts. It feels too easy a lot of days but some days it can really push me. Either way it’s definitely working so I’m likely going to get the year subscription once I finish reclaim. I’m honestly just shocked how effective it is because it’s so doable!
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Good app, but doesn’t replace in-person physio therapist
Overall good exercises and good variation. But for significant post partem recovery issues, like substantial diastasis rectic, some of these exercises were not appropriate. Working with a physio therapist (local, in-person!) helped me understand what kind of exercises to do at which point in my healing and provided me with alternations to some of these exercises. For example, in tabletop core compressions if gravity is pulling organs through abdominal separation, try dropping arms and placing forehead on the ground, use breath to pull organs into place, then compress. Not everyone can afford a PT, so this app seems like a good resource in that case.
Some people in the reviews have sworn by this app for their diastasis recti healing while mentioning that they’re doing crunches to heal. That would be a real hernia risk, not sure what’s happening there…
Some people in the reviews have sworn by this app for their diastasis recti healing while mentioning that they’re doing crunches to heal. That would be a real hernia risk, not sure what’s happening there…
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Just what I needed
Short & sweet educational videos and workouts make it almost impossible to skip. Just the right intensity to feel accomplished and healthy without overdoing it.
Very disappointed.
I’m going to have to cancel my membership. I thought these workouts were going to be good for me restoring my rib separation but it ended up causing me to have bladder problems by feeling bladder pressure and feeling the need to pee very frequently. I didn’t even have these problems before and I’m not happy at all, wish I could just get my money back.
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Charged before trial ended
I was expecting a 7 day free trial (clearly described when I signed up) but was charged the same day I signed up. It’s unfortunate because I don’t like the app, specifically how they schedule the workouts, and I would not have signed up to continue beyond the trial. Worse yet, the only support I’ve received is from an AI chat bot.
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Amazing
It’s very well structured, you can easily see that they put effort into covering all the knowledge postpartum moms need to know in a way that is easy to access and to learn.
No actual trial period
I don’t like having to pay without being able to see what the app offers. I thought you could pay and cancel within the trial period but no, not the case. And no refund.
I pay WAY too much to not be able to listen to my own music while I work out
DON’T download if you aren’t ready for them to block your own music while you workout. That is a feature that needs to be available for the price. FREE apps have it. Very disappointed. I don’t even look forward to the workouts because of this.
Magical
This app is the only thing that helped me to heal my diastasis. I am 21 months post c-section, tried pelvic floor PT and 2 other apps for a long time before stumbling onto Every Mother, and no kidding- 1 month into this program my diastasis is gone. The core compressions are simple but effective. I think other apps I tried overcomplicated everything, but with this program it all just clicked. Finally feeling ready to try for baby #2 and plan to use this app in my next pregnancy also. Thanks EM!
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Great company, great product
The “reclaim” program for postpartum bodies has been great. I had a diastasis recti throughout my four pregnancies and never honestly tried to repair it until now. This makes it so much easier than having to go somewhere to see PT. Not an easy task when you have a bunch of kids to haul around
with you. Plus, this program IS designed by PTs as well as other women’s health professionals. All the education they give has been a total eye opener— I understand a lot more about my body than I used to.
I think I still have quite a ways to go as I can get four fingers + across the width of my DR but I am about halfway through the program and have been feeling more confident and motivated to continue.
I also purchased the E M support garment and try to wear that overnight and sometimes during the day under my clothes. I recommend wearing it over a tank top. It definitely feels like it is pulling my abdominal muscles together and not allowing them to bulge out.
A quick note about the customer service: they truly are fantastic. I have had only positive interactions with them and on situation, especially they went totally above and beyond my expectations.
with you. Plus, this program IS designed by PTs as well as other women’s health professionals. All the education they give has been a total eye opener— I understand a lot more about my body than I used to.
I think I still have quite a ways to go as I can get four fingers + across the width of my DR but I am about halfway through the program and have been feeling more confident and motivated to continue.
I also purchased the E M support garment and try to wear that overnight and sometimes during the day under my clothes. I recommend wearing it over a tank top. It definitely feels like it is pulling my abdominal muscles together and not allowing them to bulge out.
A quick note about the customer service: they truly are fantastic. I have had only positive interactions with them and on situation, especially they went totally above and beyond my expectations.
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Do not sign up
They advertised a free trial before a $90 charge and charged the second I agreed. That is a scummy practice. Their app just has a bunch of 2min videos of breathing and easy pelvic floor exercises. You can find them on YouTube for free!
Endless gratitude
I’ve been using Every Mother for 5 years. It probably saved me from depression and broken relations. Giving me something to commit to that actually worked to reclaim my body post twins was priceless to me. I love Leah and the Every Mother team. I feel cared for, seen, and celebrated. I can’t recommend this community and service more. I’m stronger and fitter than I’ve ever been. I’ve done all the workouts. I even ran marathon last year, and I credit Every Mother for getting me to a place I could enjoy running again. From the bottom of my soul, thank you Every Mother. I share this tool and lifeline with all new moms. It was critical to my healing and my personhood.
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Misleading
This App has a misleading membership policy and does not provide transparency on what the app includes until you are charged for the app. This is unfortunate given the target population.
It works!
Real people-instructors, results achieved
AirPlay doesn’t work after update
I can’t use it on my tv. I’m using it less often because of this. It’s difficult to follow along on my phone.
Program fine, no warning for renewal
Update: I reached out to their team and they did refund me the annual fee and have taken my feedback of sending renewal emails. I hope that’s something they implement going forward.
Original: The program itself was fine. I thought it was helpful enough and gentle through pregnancy. After pregnancy I started going to the gym and didn’t really use it anymore. Had thought I’d cancelled but turns out I did not. I only realized after the annual charge hit my bank statement that I was still signed up. They don’t send any communication about an upcoming renewal so you can consider whether you want to continue or not. I find this predatory, relying on people to forget about their membership until it’s too late just to squeeze out a little more revenue. They do not offer refunds, even if you delete your account entirely. Cancelled now and will not be returning or recommending based on this practice.
Original: The program itself was fine. I thought it was helpful enough and gentle through pregnancy. After pregnancy I started going to the gym and didn’t really use it anymore. Had thought I’d cancelled but turns out I did not. I only realized after the annual charge hit my bank statement that I was still signed up. They don’t send any communication about an upcoming renewal so you can consider whether you want to continue or not. I find this predatory, relying on people to forget about their membership until it’s too late just to squeeze out a little more revenue. They do not offer refunds, even if you delete your account entirely. Cancelled now and will not be returning or recommending based on this practice.
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Legit works for diastasis recti
I had not worked out since my 3rd C-section, 7 years ago, because my diastasis recti was so bad and I felt so discouraged and it was so uncomfortable. When I tried to do a crunch, it looked like an alien was trying to jump out of me. Random strangers would ask me when I was due. My OB, during my annual exam, said to me “your abdominal area has just completely given up, hasn’t it.” When I started with this app and did the first gap measurement, it felt like I could get both hand’s worth of fingers (so 8 fingers) into the gap, it was ridiculous. This app was a Hail Mary before I started looking for surgeons (that I can’t really afford).
I have now been doing the exercises in this app at least 5 days a week for 6 weeks. Dear lord is it effective. I’m down to a two finger gap, and just a tiny little “gently sloping hill” when I try to do a crunch. I’ve lost .7 inch in my waist and .4 inch in my stomach. And the very best part is I can do the whole thing in my room with the door closed right after taking the kids to school before I head to the office. One time I couldn’t get the exercises in, and I literally did at least the core compressions in the car while driving to work. It’s easy and it feels good to do them.
The only negative to this app is that my husband is a little miffed that I started spending so much money on new tops that are small and cute, instead of the tents I was wearing to hide my belly. Good problems. :)
I have now been doing the exercises in this app at least 5 days a week for 6 weeks. Dear lord is it effective. I’m down to a two finger gap, and just a tiny little “gently sloping hill” when I try to do a crunch. I’ve lost .7 inch in my waist and .4 inch in my stomach. And the very best part is I can do the whole thing in my room with the door closed right after taking the kids to school before I head to the office. One time I couldn’t get the exercises in, and I literally did at least the core compressions in the car while driving to work. It’s easy and it feels good to do them.
The only negative to this app is that my husband is a little miffed that I started spending so much money on new tops that are small and cute, instead of the tents I was wearing to hide my belly. Good problems. :)
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Response from developer
Amazing work! Thank you for sharing your progress. You are doing awesome! The Every Mother team
Program fine, no warning for renewal
The program itself was fine. I thought it was helpful enough and gentle through pregnancy. After pregnancy I started going to the gym and didn’t really use it anymore. Had thought I’d cancelled but turns out I did not. I only realized after the annual charge hit my bank statement that I was still signed up. They don’t send any communication about an upcoming renewal so you can consider whether you want to continue or not. I find this predatory, relying on people to forget about their membership until it’s too late just to squeeze out a little more revenue. They do not offer refunds, even if you delete your account entirely. Cancelled now and will not be returning or recommending based on this practice.
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Need more size diversity
I do wish there were more models of all shapes and sizes demonstrating the exercises. Sometimes it’s hard to tell if I’m doing things right because my larger abdomen does move the same way as a flat abdomen does.
Response from developer
Thank you for the feedback. We are always available through the Support tab in the app if any specific questions come up throughout the program. The Every Mother team
