Can’t pay mortgage online
This app is useless for me. I can’t login and pay my mortgage or check my mortgage balance on here. Ridiculous that this isn’t available. I’ve called in to pay and been told it’s going to be developed “soon” for over 6 months.
Does not work at all.
The app doesn’t let you log in. Continually says your password is incorrect. I’ve changed it numerous times through the website, yet the app doesn’t work. Whomever manages this app for Flagstar should be fired. There are reviews over YEARS of time indicating these issues have been ongoing.
Not QAed
I have a joint account. Both account holders still have to have separate logins, security questions, etc. My verification text is still going to the other account holder. 🙄 I tried cleaning up old ‘payees’ in bill pay, thinking that was what was preventing me from adding a new one. Nope. Now the app just won’t let me in. Uninstalled and reinstalled trying to fix it. Still not working. Ended up using the website which is more clicks and navigation, and really not optimized for mobile experience. Would not recommend for the frustration factor. Website seems tested well enough.
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Marks password characters as invalid when the same password is valid on website
I was never able to login to the app because it consistently said my password contained invalid characters, even though the same password is valid and works on their website.
Logs me out
It constantly takes my information out even tho I select remember me. Always down for maintenance, and when I try to log back in it won’t let me. Recently it says I’m not connected to the network when I am
