Best experience
I have always used FNP for all my orders to dubai. Never had any bad experiences.
Response from developer
Dear Customer, Thank you for your kind words. We really appreciate your encouragement and support. We will continue to meet and exceed your expectations. Flowery Yours, Team Ferns N' Petals
Number chnge
I couldn’t able to change my title and address
Response from developer
Dear Customer, We would request you to kindly share your contact detail at help@fnp.com. So that our team can assist you. Flowerly Yours, Team Ferns N Petals
Times slots not followed! Garbage!
I placed an order around 8:20pm yesterday and the app stated that delivery was available for the same day. When I tracked my order it was put on hold and I was told that it’ll be delivered tomorrow morning. Next morning I was notified that the product I chose was unavailable for my address (despite I entered the pin-code earlier and was said that it’s Available). The customer service team (Yashika) said that I must replace it. I replaced it and then I was told that that was not available either. So much chatter and waste of time. By the end I was told that apparently the product I chose first was available indeed and that it’ll be sent. By then, so much time was wasted and my product will now be delivered only by 11 PM today, despite Yashika saying that it would be delivered by 6 PM. That was a bit of an urgent order for me. I’d have chosen some other product right from the start if app mentioned its unavailability or whatever. Or I would have ordered from some other reliable site. Why show that midnight delivery is available if you eventually will just put the order on hold for next day. It’s incredibly frustrating. Now the ‘chat with us’ option is totally useless. After few attempts, now only bot is replying. This is total garbage attitude towards customers.
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Response from developer
Dear Customer, We apologize for the inconvenience caused. Kindly share your order number so that we can look into it and get back to you with a resolution. Flowerly Yours, Team Ferns N Petals
World best
World best
Very Happy!
Very nice app and customer service is very good. Happy to have you around! Only thing have to say, within one order, if we choose multiple item, we have to give separate delivery charge! Shouldn’t be one delivery charge for one order and not the different items in one oder?
