Forest - eBike Sharing

Forest - eBike Sharing

eBike Share and Community

834 ratings
680 reviews
Free

Details

Released
March 24, 2023
Updated
October 19, 2026

Features

Forest - eBike Sharing screenshot #1 for iPhone
Forest - eBike Sharing screenshot #2 for iPhone
Forest - eBike Sharing screenshot #3 for iPhone
Forest - eBike Sharing screenshot #4 for iPhone
Forest - eBike Sharing screenshot #5 for iPhone
Forest - eBike Sharing screenshot #6 for iPhone
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About

This app provides access to shared electric bikes across London for a faster, fun, and sustainable commute. Enjoy free ride minutes on every Pay As You Go trip after a small unlock fee.

✓Shared electric bike service
✓Thousands of ebikes across London
✓Free ride minutes daily
✓Pay As You Go pricing
✓Ride bundles available
✓Subscription option
✓Watch ads for more free minutes
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What users say about Forest

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+1

What's New in Forest

11.17.4

October 19, 2026

Minor bug fixes and performance improvements. Update now and enjoy a smoother ride with Forest!

User reviews

Worst app ever

Always stuck, most of the time cannot stop the rides

Cut 35 min without reason

Forest Bike: What an Absolute Joke! 🤬

Honestly, Forest Bike has become a complete disappointment. I am absolutely fed up with this service.

Yesterday morning, the app was having problems, wasting my time and making me late. To make matters worse, Forest took 35 minutes from my package for absolutely no good reason! I paid for those minutes, and I expect to be able to use them—not lose them because your app cannot do its job.

And that’s not all! Bikes are in short supply, yet the app continues to show damaged or unusable bikes as available. You find a bike, scan it, and then discover it doesn’t work. Meanwhile, the timer is running and your precious minutes are disappearing. What a brilliant system! 🤡

And the funniest part? Thank you, Forest, for reducing the package from 500 minutes to 440 minutes! 🤣🤣🤣 Less value, fewer bikes, faulty equipment, a buggy app, and now 35 minutes gone for nothing. What an excellent way to treat paying customers!

I used Forest because I needed a convenient and reliable way to get to work. Instead, it has wasted my time, made me late, and taken away minutes I paid for.

My message to Forest: fix your app, maintain your bikes, stop deducting customers’ minutes because of technical problems, and give customers back what they paid for.

Good luck, Forest. You’re going to need it!

From next month, I’m done with Forest. I’m not wasting any more of my money or time on this nonsense. 👋🌳
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Hk

The app keeps bugging and charging me random minutes

The most buggy app of all time

This service would be great as the bikes are new and I love the concept, but the app is an absolute joke. You’re lucky if it’s working properly 50% of the time and given I intend to use it to save time and money, it’s a massive own goal as I spend half my life having to then buy more expensive rides from Like and faff about with Forest customer service which is also an absolute joke. Today, as often, both their live chat and their phone service are simply not receiving any calls or chats. No reason given. So you can only email and the response time & effort last time from email was pathetic.
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Terrible app - glitchy and constantly crashing or can’t end rides properly

Customer service is also terrible - the phone number the provide is never answered - the chat bot doesn’t work and email is too slow when you urgently need to contact someone

Developer apps

User experience

🐞

Reported Bugs

4 issues

App crashes and freezes frequently

Bug

Inability to properly end rides and park bikes

Bug

Inconsistent GPS tracking and bike availability

Bug

Login and password reset issues

Bug
✨

Requested Features

4 requests

Improve app stability and responsiveness

Feature

Provide clearer information on parking and no-ride zones

Feature

Maintain high service quality and bike condition

Feature

Offer transparent and fair pricing structure

Feature

FAQ

What is this app?

This app allows you to locate, unlock, and ride shared electric bikes across London. It offers a sustainable and fun alternative to traditional public transport for getting around the city.

How much does it cost to ride?

Riding starts with a £1 unlock fee. Pay As You Go rides include up to 30 free minutes, with subsequent minutes costing 29p. Bundle options and a Forest Plus subscription are also available for better value on longer or more frequent trips.

Where can I find and ride these bikes?

Thousands of ebikes are available across 18 boroughs of London. You can find the nearest available bike using the map within the app and unlock it via QR code or by selecting it in the app.

Can I get free ride minutes?

Yes, you receive up to 30 free ride minutes on every Pay As You Go trip. Additionally, you can gain extra free minutes by watching advertisements within the app.

Is this app available on all devices?

The app is designed for mobile devices. You will need to download it onto your smartphone to find, unlock, and manage your ebike rides.