FTB Mobile User Reviews

FTB Mobile
FTB Mobile
Franchise Tax Board

Customer Experience

Positive experience0.0% of reviews
Neutral13.6% of reviews
Negative experience86.4% of reviews

~ Based on 22 written reviews from the US App Store.

Is FTB Mobile Safe?

FTB Mobile has mixed safety signals based on user ratings. AppsHunter Safety Score for FTB Mobile is 55/100.

This assessment is based on 40 user ratings, with an App Store average of 2.4/5.

Safety Analysis

30.0% of ratings point to a safe experience
10.0% of ratings suggest some concerns
60.0% of ratings point to a risky experience

~ Based on 40 App Store ratings for FTB Mobile.

Is FTB Mobile Legit?

FTB Mobile appears legitimate, with a few gaps. AppsHunter Legitimacy Score for FTB Mobile is 73/100.

Based on 73 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

Not helpful

All I want is a receipt showing what I paid for 2024. This app doesn’t give you any account info. The only thing you can do is check the status of your refund or make a payment.

Seems like a joke

In a state where you have headquarters for many of the largest tech companies in the world, this is the mobile app that’s deployed. With all the money collected, all the taxes we pay, and we don’t have an app from the franchise tax board that can be used to replace antiquated mailed letters about balances owed or actions being taken. This is disgraceful and one more evidence of just how poorly the state functions.
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Useless

This app sums up the entire Franchise Tax Board. Absolutely useless and broken. Their stupid website brought me here to pay business taxes and there is NO BUSINESS OPTION. If they put the idiots who pitched and developed this app behind some phones to answer calls at the FTB, it would accomplish an unmeasurable amount more than this brick of an app.
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Scammers

They are scammers

HORRIBLE

You can’t even login, when you put in your Social Security number and your name and then it says it doesn’t match their records. It’s a ridiculous site that has no options to do much of anything.

Login for Individuals

Login for Individuals

Terrible

This app does not do anything but offer you the ability to see if you are getting a refund.

Not for business

When are you going to update or add a business App? This current app is not suitable for a private corporation. Please upgrade. Thank you.

three days prior to California transferring funds down for maintenance

site doesn’t work. The app doesn’t work. People don’t answer their phones. This too when California is going to transfer fund to general? Really

She sent my refund.

I called in to these offices and she told me that she sent my 12$ to the Los Angeles court house.😱😱

Can’t ask for tax notice support

This app is not friendly for anything. I do not recommend it.

Filing status

It would be nice if this app gave a filing status even if you owed taxes.

Nice option. Needs a little polish.

Obviously not a mobile first designed app. Could change the input default values to number for account numbers.
No Print button
Would be nice to have a print button at the end of the transaction where you are encouraged to print the page.

Junk, basic

No different the using browser, and it still does NOT give me an update on my refund status.

Review

This App doesn’t work. You input the requested information and it does not provide the information on your status.

Nothing has changed since previous reviews.

There’s nothing on this app that makes it more convenient than just using the website. Definitely pass unless you don’t want to use your browser and want to be able to check your refund and make a payment within the app. You’ll still have to fill out a bunch of form fields to make a payment. If you already have an online account there’s no way to link it to this app.
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Not for business

When are you going to update or add a business App? This current app is not suitable for a private corporation.
Please upgrade. Thank you.

Can’t ask for tax notice support

This app is not friendly for anything. I do not recommend it.

Ridiculous

I don’t knowWho’s internet dept.,but impossible to pay online
Tried 3times😡

Total joke

FTB website says to download app, no registration required, yet when you try to make payment and it’s your first tax payment, they require prior tax returns for validation. Why is it this hard to make a payment? Retarded….