Changed my life
If you wanna start taking control of your health, this is the place to start. Do yourself a favor and download this app as fast as possible and get started. It’s never too late.
Finally, finally, finally!!!
Finally, the general Public can take their health into their own hands and not wait for large corporate insurance companies! It is amazing and refreshing to get a deep dive on your blood panel and not a surface level view of what my physician looks at!
Real Help For Health
Found this company through my HSA account. Thought it was too good to be true but it wasn’t. I contacted the company to a ch else my bloodwork same day and I was called within 10 minutes of reaching out. They sent the labs over and even the QR code. Everything was quick. I got my results back in less than the 48 hour timeframe. I also got my report back from a physician about 4 business days after getting my bloodwork results (wayyyy before the 4 week waiting period stated in the app).
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The testing status in the app is unnecessarily difficult
I wanted to provide some direct feedback about my experience with Function so far, because the way testing status is presented in the app is extremely confusing and has honestly made me regret choosing Function.
I completed my annual testing on September 8 and also purchased Extended Hormone Health and progesterone testing. Since then, results have been coming in gradually, which I understand is normal. The problem is that the app gives me almost no clear indication of what is actually complete versus what is still pending.
Right now, my Annual Test says “Clinician note ready” and the progress indicator appears to be at the Summary stage, which strongly suggests that the testing process is complete. At the same time, my Biological Age section says it will appear “when your full results are ready,” and I can currently see only 47 biomarkers despite the annual test including 100+ biomarkers.
That creates a completely unnecessary amount of confusion. I have been left wondering whether additional results are still coming, whether something was missed, whether my hormone add-ons were actually collected, whether I was supposed to schedule another lab visit, and whether the clinician note means my testing is finished.
This could be prevented with an incredibly simple status display. For example:
Annual Test — September 8
47 of 103 results available
56 results pending
Extended Hormone Health: pending / partially resulted / complete
Progesterone: pending / complete
Clinician review: available
Full testing status: still processing
Estimated completion: 1–3 weeks after collection
Something that simple would answer nearly every question I have had.
For a service that costs $365 for the membership plus additional paid testing, I expected the experience to make my health information easier to understand, not harder to track. The issue is not that lab testing takes time; the issue is that the app does not clearly distinguish between results received, results pending, add-on testing, clinician review status, and overall test completion.
I would also strongly recommend adding an obvious place where members can see exactly what they purchased and what was included in a particular lab visit. It should not require searching through old receipts and emails just to determine what was ordered.
I’m sharing this because I genuinely think the testing-status experience needs improvement. The underlying service may be valuable, but the current presentation creates anxiety and confusion that could be avoided with much clearer progress information.
I would also appreciate clarification on my own account: which tests from my September 8 visit are complete, which are still pending, whether my Extended Hormone Health and progesterone testing were collected successfully, and why my Annual Test says “Clinician note ready” while the app simultaneously says my full results are not ready.
Thank you.
I completed my annual testing on September 8 and also purchased Extended Hormone Health and progesterone testing. Since then, results have been coming in gradually, which I understand is normal. The problem is that the app gives me almost no clear indication of what is actually complete versus what is still pending.
Right now, my Annual Test says “Clinician note ready” and the progress indicator appears to be at the Summary stage, which strongly suggests that the testing process is complete. At the same time, my Biological Age section says it will appear “when your full results are ready,” and I can currently see only 47 biomarkers despite the annual test including 100+ biomarkers.
That creates a completely unnecessary amount of confusion. I have been left wondering whether additional results are still coming, whether something was missed, whether my hormone add-ons were actually collected, whether I was supposed to schedule another lab visit, and whether the clinician note means my testing is finished.
This could be prevented with an incredibly simple status display. For example:
Annual Test — September 8
47 of 103 results available
56 results pending
Extended Hormone Health: pending / partially resulted / complete
Progesterone: pending / complete
Clinician review: available
Full testing status: still processing
Estimated completion: 1–3 weeks after collection
Something that simple would answer nearly every question I have had.
For a service that costs $365 for the membership plus additional paid testing, I expected the experience to make my health information easier to understand, not harder to track. The issue is not that lab testing takes time; the issue is that the app does not clearly distinguish between results received, results pending, add-on testing, clinician review status, and overall test completion.
I would also strongly recommend adding an obvious place where members can see exactly what they purchased and what was included in a particular lab visit. It should not require searching through old receipts and emails just to determine what was ordered.
I’m sharing this because I genuinely think the testing-status experience needs improvement. The underlying service may be valuable, but the current presentation creates anxiety and confusion that could be avoided with much clearer progress information.
I would also appreciate clarification on my own account: which tests from my September 8 visit are complete, which are still pending, whether my Extended Hormone Health and progesterone testing were collected successfully, and why my Annual Test says “Clinician note ready” while the app simultaneously says my full results are not ready.
Thank you.
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Great &…
This health service has been great for me… and I am finally seeing a doctor to deal with my cardiac biomarkers… I wish I could share more than just my bloodwork… I wish I could share the clinician notes in the app.
Impressive...
The Ai interface is advancing almost daily! I am extremely impressed at how customized and emergent the health data is within their platform . This is the tech I expected to see 5 years from now! It's extremely affordable for most people. Gives you extensive metrics from your bloodwork that is reviewed by a clinician and interpreted by Ai. The LLM within the app is accessible 24/7. The ability to upload your previous labs and health data makes the recommendations insightful and personalized. I rarely am impressed by tools related to my health- rings, watches, etc ... BUT this is next level! If they continue to do this product THIS well, I will have a level of confidence in my overall healthcare that I was fearful western medicine would never provide. Highly recommend!
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Poor Customer Service
Used it for one year. Then I was auto charged for year two. I canceled and ask for a refund as soon as I saw the charge. However since it was three weeks after the charge they only refunded 67%. I explained that I never received the renewal notice and to please reconsider. They refused to give back any more money citing the costs to operate their website. They kept a third of my money for three weeks into the year. Will not be signing up again.
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Stoked on health app
Function health has provided me with all of the necessary blood testing in order to help check my labs, and then it dues an amazing job of providing you with the results, and what are within range and out of range.
Crashing
Updated app, and now it just crashes to a black screen despite closing and opening 3 times
So it’s literally useless. Before this update it was awesome
So it’s literally useless. Before this update it was awesome
Life-Changing
This Function Health App is incredible! I do my labs, then I get a wealth of information AND the protocols for how to get and stay healthier! Meal Plans, Supplements and Foods to enjoy/avoid, exercise plans, whole body plans. And the ability to chat with an AI doctor. I am so pleased with my experience and I may gift this to my adult children! <3
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Year 2 & loving it!
I just signed up for year 2 with Function Health and I love it! I have recommended it to so many of my friends as I find it incredibly helpful to track my overall health as I age. Our children also do it as it gives them such a clear picture of their health and they’re young enough to change bad habits. We will all be continuing to do this without a doubt! Best $365 we’ve ever spent!
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Its all AI no human Dr reviewing
When you flag that the summary of your blood work doesnt make sense - there are no humans to address it - you get AI pretending to be human messaging you and telling you - you can book an appointment and when you tell them when you're free to talk - the AI can't handle it and cant respond. So your summary is wrong and there are no humans involved or they are really bad employees who should be fired.
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Professional Custom Guidance
I am so thankful to find a program that analyzes your biomarkers helping you to understand any deficiencies and how to correct them using proper nutritional advice, a supplement protocol to said optimum nutrition and gentle exercises to further promote a healthier lifestyle. There is no longer any excuse for not having a better quality life as we age!
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Not Built for Women!!
Update: nearly two months later I still haven’t been able to get the cycle tests. Labs aren’t open on weekends and walk in only. Very difficult to drop everything to go wait at quest and hope to be seen. Customer service confirmed they prioritize people with appointments.
I really wanted to love Function Health because the concept is great, but my experience with has been disappointing.
If you have irregular menstrual cycles, it doesn’t seem like they have a clear process for handling it. I had to repeatedly explain my situation, and instead of addressing my actual questions, I kept receiving canned responses that didn’t apply. I was passed between multiple agents, and each one seemed to respond without reading the conversation history.
My questions were about how my lab orders had changed, but I repeatedly received generic explanations about hormone testing that had nothing to do with what I was asking. For a premium membership, I expected personalized support and continuity, not to start over with every new agent.
The testing itself may be valuable, but the customer experience needs significant improvement—especially for members with irregular cycles. This common situation was clearly an after thought. A clear SOP for these cases and better continuity between support agents would make a huge difference.
I really wanted to love Function Health because the concept is great, but my experience with has been disappointing.
If you have irregular menstrual cycles, it doesn’t seem like they have a clear process for handling it. I had to repeatedly explain my situation, and instead of addressing my actual questions, I kept receiving canned responses that didn’t apply. I was passed between multiple agents, and each one seemed to respond without reading the conversation history.
My questions were about how my lab orders had changed, but I repeatedly received generic explanations about hormone testing that had nothing to do with what I was asking. For a premium membership, I expected personalized support and continuity, not to start over with every new agent.
The testing itself may be valuable, but the customer experience needs significant improvement—especially for members with irregular cycles. This common situation was clearly an after thought. A clear SOP for these cases and better continuity between support agents would make a huge difference.
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Jody
This system is absolutely fantastic and I feel it help me to be in more control of my health
More people should!
Be your own best health advocate. Partner up with function health for critical feedback and share the results with your MD.
Dr Kerry H Head OD
Dr Kerry H Head OD
Decent UX with exceptions
You guys need to add push notification alerts as new markers come in. This is a no brainer. Second, when clicking into a marker than navigating back, the scroll state of the list resets to the top. Suggest preserving your last scroll position from the scrollable list view. Suggest adding placeholders among the data list for markers that were ordered but not yet arrived (you can grey them out or something). Or have a separate list for what’s to come, vs me having to go into Visit 1 or 2 to see.
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Love being about to get this info
You don’t have to beg your doctor for certain labs. Get performed what you think is necessary and the walk through and personalized feedback is invaluable. I think the price for this is an absolute steal.
Not Working...Revised
This app was great until it quit working. I open it up and it quickly just turns into a black screen that I can't do anything with.
Edit: Adjusting my rating. Customer service has been on top of it. Fantastic customer service!
Edit: Adjusting my rating. Customer service has been on top of it. Fantastic customer service!
Scheduling/calendar for women is GARBAGE
The scheduling ability for menstruating women is awful. Some tests have to be scheduled within certain number of days of the beginning of the menstrual cycle but function will block it off, eg. my period starts on the 10th I have to schedule a test on day 2-4 of my cycle but functions scheduling calendar will not allow me to schedule until the 18th. That’s not how math works, 2-4 days after the 10th is the 12th-14th. Other tests have to be scheduled within 19-21 days of the last period but I can’t put that my period started on the 10th if it’s the 11th. To make things worse, you can’t call them you have to go back and forth with their chat agents and you spend hours trying to get tests scheduled. I spent an entire day trying to get scheduled but at a certain point the chat agent stopped responding I’m guessing it was the end of their day. Eventually I just “tricked” the calendar to schedule a test understanding the limitations but I don’t even know if I’m scheduled for the right tests which is concerning considering the cost of all the additional tests. At this point it’s not worth the money and after this year I’ll be going to my primary care doctor for tests. Their scheduling ability is GARBAGE!
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