Insanely frustrating
I wish I had read more of the recent reviews before going with this over Vetster. Chatted with a tech last night and told I needed to come back in the am for a doctor to video chat with my pet. Tried again in the AM but there was an insanely long wait. Tried again in the evening and my place in the queue did not move. This is not 24/7 vet support or service and a total waste of your time unless you have hours to spare sitting around waiting to chat with someone- who may or may not even be a vet who can assist when you do.
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You do NOT get vet care in minutes - it’s hours
5am needed vet care in minutes. Paid, was given a 5 minute estimate. 1 hour of waiting later, got a message it would be 10 more minutes. Another hour later a vet tech gets on the chair finally and says it will be a further 1-2 hours to speak with the vet and do I want to get in the queue. How had I not been in the queue if I was already waiting 2 hours, was my first question. Overall, feels like a scam. They promise vet care in minutes but lied about wait time and I ended up being pushed back to see a vet until regular business hours. I lost hours of sleep staring at my phone waiting for them to chat me because of the awful chat system, it does not alert with sound or vibration when you get communication from them. If you need quick attention or attention in the middle of the night look elsewhere.
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cannot rave enough about this app
If you have a doggo, download this app asap! I personally couldn’t afford to do hospital visits every month with my dogs old age. I tried out this app, and within minutes a qualified vet assistant helped me through what my doggo needs. Very understanding and actual solutions to problems for the fraction of the price. She also assured me that she would check up in 7 days to see how it’s going.
Highly recommend to everyone, it’s great to have and my doggo is already feeling better!
Highly recommend to everyone, it’s great to have and my doggo is already feeling better!
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I’m so impressed
I am in the medical field and I have never been so impressed with a telehealth system. We all know how important it is to get helped for our human loved ones when we can’t get them to a doctor but our animals should have the same type of help. The knowledge and professionalism behind the staff at Fuzzy has put me so much at ease today when I couldn’t get my dog to the vet. Work and life shouldn’t get in the way of helping our animals in need. Thank you Fuzzy! I’ll be a retuning customer!!
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Lifesaver!
My vet didn't have an opening for weeks and no one is taking new clients. I decoders to give this a try and with a chat with a vet tech and then a video call with the vet, I had antibiotics sent to my local Walmart for my cat. She wouldn't have had a chance without the help of the vets from Fuzzy. Thank you all so much!
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