Issue: WhatsApp Missing from iOS Share Sheet When Sharing Gmail PDF Attachments
Device: iPhone 12 Pro Max
iOS: Latest available version
Gmail account: Personal Gmail
Location: India
Description:
I am unable to share PDF attachments directly from the Gmail iOS app to WhatsApp because WhatsApp does not appear in the iOS Share Sheet.
When I open a PDF attachment in Gmail and tap the Share icon, only four applications appear:
* Gmail
* Google Drive
* Microsoft Teams
* Google Chrome
WhatsApp is completely missing, including under the Edit/More options.
Troubleshooting already performed:
1. Offloaded and reinstalled WhatsApp.
2. Removed and reinstalled Gmail.
3. Restarted the iPhone.
4. Verified that WhatsApp is installed and functioning correctly.
Additional testing:
WhatsApp appears correctly when sharing PDFs through:
* Apple Files app.
* Safari.
* Other applications, including Google Meet invitations.
I also tested Gmail Web through Safari. WhatsApp appears there when sharing the same type of PDF attachment.
Interestingly, my cousin using an iPhone 11 Pro can share Gmail PDF attachments directly to WhatsApp.
Expected behaviour:
WhatsApp should appear as a sharing destination when sharing PDF attachments directly from the Gmail iOS app.
Actual behaviour:
WhatsApp is missing only from Gmail’s attachment-sharing interface.
Please investigate this Gmail iOS attachment-sharing compatibility issue.
iOS: Latest available version
Gmail account: Personal Gmail
Location: India
Description:
I am unable to share PDF attachments directly from the Gmail iOS app to WhatsApp because WhatsApp does not appear in the iOS Share Sheet.
When I open a PDF attachment in Gmail and tap the Share icon, only four applications appear:
* Gmail
* Google Drive
* Microsoft Teams
* Google Chrome
WhatsApp is completely missing, including under the Edit/More options.
Troubleshooting already performed:
1. Offloaded and reinstalled WhatsApp.
2. Removed and reinstalled Gmail.
3. Restarted the iPhone.
4. Verified that WhatsApp is installed and functioning correctly.
Additional testing:
WhatsApp appears correctly when sharing PDFs through:
* Apple Files app.
* Safari.
* Other applications, including Google Meet invitations.
I also tested Gmail Web through Safari. WhatsApp appears there when sharing the same type of PDF attachment.
Interestingly, my cousin using an iPhone 11 Pro can share Gmail PDF attachments directly to WhatsApp.
Expected behaviour:
WhatsApp should appear as a sharing destination when sharing PDF attachments directly from the Gmail iOS app.
Actual behaviour:
WhatsApp is missing only from Gmail’s attachment-sharing interface.
Please investigate this Gmail iOS attachment-sharing compatibility issue.
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MMani_999
Response from developer
Hi there. Could you please try the steps listed in this article here to fix the sync issue: goo.gle/33KpuHG? Also, we appreciate you sharing your valuable feedback, we will consider your insights for future product improvements. If you have time, would you also please submit your feedback to our product team following this article: goo.gle/2WTbsUu? Thanks
new release crashes
the second i open an email the entire app crashes - useless
Wwcmulford
No iPhone Duo compatibility.
Update the app already! You have the resources and time to do it!
HHAIPOWER
Sucks!
I deleted EVERYTHING and it still saying I can’t access my account anymore because I don’t have storage! WTH
UPDATE: you still suck and I can’t even get emails because you guys say I don’t have storage! I LITERALLY deleted EVERYTHING! What do you mean I don’t have storage?!?! Still can’t get it back unless I buy storage 😩
UPDATE: you still suck and I can’t even get emails because you guys say I don’t have storage! I LITERALLY deleted EVERYTHING! What do you mean I don’t have storage?!?! Still can’t get it back unless I buy storage 😩
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