Awful app
Every time I need to use it it takes me through the log-in nonsense, so I have to put my email address and password in every time, it shouldn’t be this difficult, still, as long as you’re getting paid, why care about the users needs
Horrendous UX
Took over four attempts to set up account and register vehicle. I don’t know why Medway Council have changed providers again, but this is dismal. Not intuitive at all. I smell corruption!
Expensive
Don’t shop in Rochester any more, parking is really expensive. Use the out of town retail parks where it’s free.
Overcharged
Why was I charged for 4 hours and couldn’t amend it. I miss this car park being Ringo
Waste of time
This app is terrible .
Never works. Repeats logs in needed. Pay of card half the time as never works
Southend please use something else
Never works. Repeats logs in needed. Pay of card half the time as never works
Southend please use something else
App not fit for purpose
App not working but looked like it was.
Parking
Once registered easy to use
Terrible UI
The labelling on what each dropdown is isn’t clear enough. Should have proper text headings or something. Why is the only option that shows an actual time arrival time? Why would you even want to change that? Got a parking ticket because I changed the arrival time thinking it was when I wanted to leave.
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Doesn’t Work
App does not work - even after resetting password on more than one occasion. Frustrating and inconsistent .
Admin charge is outrageous
Overpriced parking becomes utterly insultingl whenMobon add an admin charge for an app. Disgusting.
Used to be good
This app used to be excellent but it constantly has trouble loading. I end up paying with Ringo due to the poor experience.
Why the need for an admin fee
I have been using this app for awhile and it works well and generally I’ve had no problems with it but the one thing I dislike is that is an app on my phone. I am paying with my card and they’re charging admin fee. She’s only 10p but still charging admin fee. To be honest in general, it’s not a bad app.
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Slow and difficult to use
I was unsuccessful to use this app, it wouldn’t add payment details so had to get the train
Slow to load
Takes forever to load and then crashes a lot of the time
Needs to good connection to work
Works well when you get a good signal not so good if say you’re in an underground car park with no signal. Seems the app works by logging on to a server to get your data so it doesn’t start up without a signal and when you do get a signal it gets stuck if you tried without a signal. I had to restart my phone to get it to restart. Apart from that it is fine.
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Never saves log in details have to enter every time
Never saves log in details
App has become slow
Over the last few weeks the app is extremely slow to load.
Rip off
I do all the work and get charged 10p! If I use the machine…can’t add to the booking. Who’s having a laugh? Tsk!
Mobon
I have found Mobon to be a very useful asset when parking in the Southend area. Quick and easy to use. Reminders when time is running out particularly useful
Car park
Why is it £1.30 by app & £1.20 cash
