GO2bank User Reviews

Customer Experience

Positive experience31.5% of reviews
Neutral4.2% of reviews
Negative experience64.4% of reviews

~ Based on 505 written reviews from the US App Store.

What users say

Is GO2bank Safe?

GO2bank: Mobile banking appears safe based on user ratings. AppsHunter Safety Score for GO2bank is 96/100.

This assessment is based on 63,754 user ratings, with an App Store average of 4.8/5.

Safety Analysis

94.2% of ratings point to a safe experience
2.1% of ratings suggest some concerns
3.7% of ratings point to a risky experience

~ Based on 63,754 App Store ratings for GO2bank.

Is GO2bank Legit?

GO2bank: Mobile banking appears to be a legitimate app. AppsHunter Legitimacy Score for GO2bank is 100/100.

Based on 100 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

Logging in

This app was decent at first but now i cant even log into my account which i have money in. Keeps saying log in failed, try again later, or locks my account…

0

I got locked out of the account then it was no way for me to contact them communicate with them

Go anywhere else

DO NOT USE THIS CARD/APP. Find anything else and it will be better

5Stars

Great n amazing bank Great benifits n rewards banking n everything 😄😁

This app is garbage

0

Fee’s

The fee’s are outrageous

Trash

Poor customer service don’t understand English

Caring people

The representatives for GO2 Bank are always helpful to resolve my issues as quickly as possible. I truly care for the people they’re talking to.

App sucks

The bank is ok but the app sucks

Too long to upload

The app most of the time takes too long to upload

Nicole

I love this bank it’s helped build my credit 47 points within like maybe 4 months it rocks one of the top in my opinion

Go2bites

The app works most of the time. The bank its self has its problems. Most other businesses don’t wanna have anything to do with Go2bank because it’s not a real bank you can walk into so beware of that. Plus anytime you wanna do anything they will block you from doing that too and then you have to call them every time and that’s a pain in the butt. They can’t seem to get it in their head not to block you every time you want to buy something or pay something off.
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Unresponsive App

The app is a hit or miss as of recent. Sometimes it works but, most of the time, it doesn’t. Lately I have just been logging into the website with no issues. Hopefully the app gets fixed soon.

App Issues

It’s no reason why this is a banking app and I haven’t been able to access my account in 2 days now ughhh. I can’t login in on the app or online because it just keeps circling… I’m switching back to my old bank! I WOULD NEVER RECOMMEND THIS BANK!

Go2bites

The app works most of the time. The bank its self has its problems.

Love Banking w/ Go2

I was so wrong about this bank,lately customer service wasn’t helpful at all when it comes to dispute very lazy..
Second thing the website my app been down since June so I my app won’t refresh so I don’t know what’s going on on my account whatever I did everything person would do nothing .. anyway I was asking a
Bout to dispute this transaction and this ignorance customer service cancelled my. Card so now I can’t access the phone
To get my statement I deposited $74.. to the account I haven’t a chance to spend it due to car accident I’m going through, not having a car to go to the
Therapy I chat with them asking to find my balance and she told me $1.23 so where is my money go? And she gives me a transaction
A month ago .. so pls
Tell me! What is wrong here..your money disappeared like that with out explanation is madness.. well I though I share
D my experience with this bank thank you.
Watch out!!!
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Trash

This app barely work

My opinion

It is a wonderful experience to be able to express how great Go2bank
In every way, I haven’t been here long, but just a little bit but that’s all I need to let you people know how great this bank is

Worst bank ever.

Terrible customer service. Everything looks like a scam

Cash deposit fees

The app clearly states that there is no deposit fee at Walgreens, but when I went to deposit cash, there was a $4.95 fee.