Dangerously negligent
My provider told me I would need to be committed to an institution to get any he;p. Grow, i hope every single one of your patients experiences the freedom and joy of suicide.
Pretty Decent
My experience with therapist has been great. My only issue is the delay in communication when sending messages to a therapist. I understand it takes maybe 24 hours for a counselor to respond but when prescriptions are involved, I think a quicker response is warranted.
Supporting insurance
I would like the app to support Kaiser
Not Compatible with iPadOS Camera Orientation
I don’t think that Grow has fully tested the app in the iPadOS. I spent an entire session with my iPad oriented horizontally, seeing my Therapist vertically and my therapist seeing me oriented on my right side. Also, it looks like they ported this app from iOS for iPhone, and it doesn’t look like it is capable of occupying a full screen for iPadOS. This can be solved by Grow Therapy taking the time and the expense of building the app for iPadOS. Don’t launch a product that is not compatible with the platforms that your users prefer. There is a very finite number of devices. When the Microsoft, Google, and Apple are really all the platforms you have to port your app to in the U.S. Get your act together Grow Therapy and I will rate you five stars.
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Medical Records?
While this is very convenient, to not have or be given my medical records is ridiculous. These type of stuff should be available to me as I am the patient. It’s like I have to go through a lockbox and secret code to get it, why?? This is important information that I need.
Charged for a session my provider missed
I spoke to my provider on two different platforms informing her I needed to cancel, she only replied one way. On the day of appointment since she did not I contacted her and she replied right away and still did not show up to the session. She didn’t cancel it, she didn’t show up, I showed up therefore grow informed me I could leave the session. Now she’s finessed grow and had them charge me her full session price with $10 difference and I’m fighting to get my money back currently.
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Great Providers
I love grow therapy. They give me the freedom to pick and choose the dates and times that works best for me. I also love that they came up with an app.
Worst experience
The Lady was awful… they kept sending me links from two different sights then she’s sending me stuff saying she is waiting …. But it’s feeling me she has been notified. We talk for less than 20 min before she recommended I go to a facility…I can’t believe they consider this useful 10/10 wouldn’t waste your time unless you have time to sort through the bad ones
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A SCAM
This app doesn’t work! You’re taking advantage of people!
Connect is Awful
My last few sessions I have been getting kicked out of the app mid session. Today I got kicked out of the app but was still able to hear my therapist thankfully. But there was no video & the audio was super delayed. It took a lot of time out of the session & were in the middle of a breakthrough which makes it so frustrating. Please improve the services ASAP.
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No ai!
I chose my therapist elsewhere and only downloaded the app because that’s the easiest way to meet with her. She’s great, but I will be moving to another platform to see her if grow doesn’t remove the ai feature, or at least provide an option to realistically ignore it. The app is currently driving folks to use it with constant notifications and it being the “homepage” when you open the app. Ai is antithetical to therapy and any company using it isn’t focused on helping patients, but on making money by data farming the “product” (we are the product). Unacceptable.
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Terrible App Great Therapy
I love my therapist and loved the website. This app is absolute trash. So many bugs. half the time it doesn't work. Other times I get notifications that I got a message from my provider when there are no messages.
Bad app, good services
The new updates make it impossible for the therapist to do their job, and their clients to get help
Exceptional service
I have gone through multiple counselors, therapists, but none that stuck. I truly feel that Dr. Linton cares about her patients in a level that no other therapist does. She doesn’t make me feel like a stack of papers sitting on her desk waiting for her to get through the stack and find a solution as soon as possible. She takes time to ask the right questions and what my symptoms are. She isn’t trying to pump me full of pills and that’s one of the main things I was scared of. I was scared that they (meaning therapists) were just going to try to throw whatever medication at me until one stuck. But not Dr. Linton. She started off low and slow depending on my symptoms. And low and behold, the medication stuck ON THE FIRST TRY! I went through a trial back in 2018 and tried 5 different medications that just didn’t work or help AT ALL. But with Dr. Linton I feel she truly listens to my concerns. I truly recommend this app and therapist. You will NOT regret it!!
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Good App
The app is very easy to use. I am able to quickly get to my appointments and chat with the AI Therapist. Also, this is a faster way to get ahold of my real Therapist.
Same as everywhere else
I’ve been to multiple places and I’m not joking. It’s been almost a year of trying to get a prescription back.. I’ve changed 7 therapist. And moved to 3 different platforms. I’m being talked over
In the middle of me telling them what’s going on.. I don’t need a therapist with a TikTok brain. They think they know what’s wrong with me when I have history of documentation since I was in elementary school.
Imagine bringing in proof and they tell me that it doesn’t matter because they have to reevaluate me anyway.
In the middle of me telling them what’s going on.. I don’t need a therapist with a TikTok brain. They think they know what’s wrong with me when I have history of documentation since I was in elementary school.
Imagine bringing in proof and they tell me that it doesn’t matter because they have to reevaluate me anyway.
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Beware all sales are final
Some other therapists are not even qualified!
Amazing Virtual Psych and Therapist!
Never did I think I would get the same (or better) care than I would get in an office setting. My psychiatrist Kelly A moved here so that was an easy transition. And then she recommended Sally H to me as a therapist and it has been the best experience.
Two No-Shows
First appt I scheduled for therapist did not show, no message no nothing. Made another appointment, that isn’t showing up in the app but it was added to the calendar. “Kate Bowen”. She also did not show up. It is so difficult to find a therapist these days and these apps sound like a good idea but I’d imagine the experience is probably similar. If you’ve been able to get consistent help on here kudos, but first impressions are everything and has been a complete waste of time and energy on my part. Obviously I’m someone that could use some help if I’m resorting to an iPhone app so it’s really unfortunate
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This is good
I love this app. Therapy is hard and overwhelming and pulls out a lot so it’s great that this app is not another obstacle to get care.
