Grubhub User Reviews

Customer Experience

Positive experience27.6% of reviews
Neutral6.2% of reviews
Negative experience66.2% of reviews

~ Based on 3,114 written reviews from the US App Store.

What users say

Is Grubhub Safe?

Grubhub: Food Delivery appears safe based on user ratings. AppsHunter Safety Score for Grubhub is 94/100.

This assessment is based on 4,636,639 user ratings, with an App Store average of 4.7/5.

Safety Analysis

94.6% of ratings point to a safe experience
2.4% of ratings suggest some concerns
3.1% of ratings point to a risky experience

~ Based on 4,636,639 App Store ratings for Grubhub.

Is Grubhub Legit?

Grubhub: Food Delivery appears to be a legitimate app. AppsHunter Legitimacy Score for Grubhub is 90/100.

Based on 90 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

Grubhub do better

GrubHub delivery drivers never read the address. My orders are constantly delivered to the wrong address when I am ordering from home and I do put specific details. It’s just that these drivers do not take the time to read and comprehend.

Dependable!

Fastest delivery of all the app services-

Love the app

Love the app - easy to use and driver follows special instructions

GH Delivery

Easy fast and great when liked to your Prime account

Stupid system

If you don’t tip your driver. Your food won’t get picked up.

I miss my sweet prince

Being back hella hot chicken :(

Apple Pay did not function

App Never ran Apple Pay kept going back to confirm order and cycled several times

Coldhub

Our department was recently gifted a $500 gift card and we made four orders out of it every single time it was arrived cold.

too exp

they don tefund you

Hiccups with Grubhub+ through Prime Membership.

Never had a problem before but I randomly to reactivate my membership through Amazon's website a second time for some reason. I'm unsure if this is a bug on the app or a problem originating with Amazon Prime.

Hungry handicap person!

Drivers don’t read the instructions. I cannot go to lobby but they leave it there quite often. Then I have to call for a refund and go hungry.

Food good

Good food

Grub

Best thing in the world

Kendra R.

Love it!

Amazing

⭐⭐⭐⭐⭐

Grubhub has become my new go-to app for food delivery. It’s easy to use, the restaurant selection is great, and I especially like being able to order from places like McDonald’s and have it delivered quickly. The ordering process is smooth, deliveries have been reliable, and it’s made grabbing a meal much more convenient. Highly recommended!
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Awesome

love this app ofc they mess up rarely but that’s anywhere def cheaper al than any other app highly recommend

I work all day. I didn’t reject any order. I accept all my order. All my order is delivered successf

Grubhub, they don’t pay my minimum

Always some issue

Update I ordered ice cream w priority delivery and it was an hour late and they refused to give me a refund. Hope they go out of business I’m done with them.

There’s always a problem getting exactly what i order whether it’s grocery or restaurants. And if you have one issue that they take care of, there’s no way to contact support again if something else went wrong.
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Very accommodating

I enjoy ordering from Grubhub. I always enjoy their food.

Quick and Easy

GH is a quality service that makes takeout hassle free! They bring our grub correctly and on time! We’ve had nothing but good experiences.