Was ein Katastrophe
Die App lässt sich bedienen, gut. Aber das mit dem 72 h ticket ist eine Katastrophe. Mal wird der QR-Code am Terminal oder Straßenbahn beim Einchecken erkannt ‚mal nicht. Entweder kommst du durch die Schranke nicht rein oder nicht raus. Absolut keine Empfehlung. Bei direkt über Handy bezahlen Klapp alles wunderbar. Und da wir als Gruppe unterwegs wahren und das Problem bei allen unterschiedlich oft vorkam, ist ein weiterer Indiz wie unzuverlässig das System ist.
Show more
Confusing
We are visiting and stay in amstelveen. Bought 24hrs public transport ticket for €10. It does not work and asked bus driver this ticket only for transpor station in Amsterdam. I hope I can get a refund but I wl let it go
Sign up could be easier
OVB pay. I got all confused with getting this hooked up with card and account. App good after sorted.
Good but …….
Good but doesn’t explicitly detail what time period is 24 hours
Mrs
Tried to get another ticket just kept saying pending very slow and left me thinking what I should it was pending in my bank also
Ticket didn’t work
Just wasted my money as the ticket does not work it won’t read it. So I have had to get alternative transport after wasting my money on this useless service
Very complicated
Bank to app interface is hard to navigate
Doesn’t work for train from Schiphol
I wish I had known that the train from the airport into Centraal was not part of the GVB system, even though it comes up on the route planner. The filter for GVB only is not intuitive to find in the app. I wasted €10 for 24 transit that I didn’t actually need, on top of the train tickets I then had to purchase. Not a great welcome to travellers.
Show more
Pay
I paid 3 times and I can’t stop the process
Waste of money
Bought 96 hour ticket, didn’t work on the metro. Went to their ticket office outside. No help, was basically told I was using it wrong. I’m not stupid and know how to use a scanner and barcode. No form of an offer of refund as a gesture of goodwill.
DONT USE APPLE WALLET
online it will prompt you to buy a ticket and put it on your apple wallet. I found out the hard way that simply doesnt work and you have to cut your losses and buy a pass with the app
Garbage
How this is a 4* app I’ll never know. The map is terrible with singe colour arrows everywhere pointing at bus and tram lines instead of nice coloured lines so you can see what goes where. The swipe to plan planner doesn’t plan and just appears to be broken. Designed by someone in a cafe, perhaps.
Insatisfaisant
Impossible d’avoir les billets chaque vente finie en statut annulé
Absolutly Bad App
Its very Slow
Mécontent
Bug trop souvent
Wrong dated tickets given
We had bought 4 tickets on the 23rd for 72 hours pass until the 26th of December through GVB but they gave us tickets from the 26th December 12 o’clock which is the day we leave Amsterdam. We tried to contact through email and WhatsApp as well as GVB ticket customer service but there was no help given to sort this situation out. I spent 86 Euros for these tickets to end up not being able to use them to travel. We are very frustrated because we spend money to travel and we can’t do that without a solution to this issue, which right now is not being given. Please sort it out.
Show more
Wouldn’t take payment
Wouldn’t take payment
Unhelpful and doesn’t work
Don’t use if you’re hoping to get on a tram anytime soon. It will take your money then say pending on your ticket. Customer service means wait to reply. Not ideal when we just wanted to go on a tram before leaving
Total Unübersichtlich
Keine Zeitkarten kaufen!!! Man weiß nicht womit man mit welchem Ticket fahren kann. Extra verwirrend, damit erneut mit OV pay bezahlt werden muss.
Covarage
If you make an app it should work like all transportation system
