Harborstone Mobile Reviews: Is It Legit?

Customer Experience

Positive experience66.3% of reviews
Neutral5.6% of reviews
Negative experience28.1% of reviews

~ Based on 89 written reviews from the US App Store.

What users say about Harborstone Mobile

Is Harborstone Mobile Safe?

Harborstone Mobile appears safe based on user ratings. AppsHunter Safety Score for Harborstone Mobile is 96/100.

This assessment is based on 4,833 user ratings, with an App Store average of 4.8/5.

Safety Analysis

95.1% of ratings point to a safe experience
2.2% of ratings suggest some concerns
2.8% of ratings point to a risky experience

~ Based on 4,833 App Store ratings for Harborstone Mobile.

Is Harborstone Mobile Legit?

Harborstone Mobile appears to be a legitimate app. AppsHunter Legitimacy Score for Harborstone Mobile is 93/100.

Based on 93 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

Payments

I have a loan with this company. Their app is allows you to do a debit card payment with no fee! This is something that I’ve not been able to do with pervious loans. Their app is also very user friendly.

HARBORSTONE

There is no excuse for not being able to see check images. Is Harborstone trying to save money when they promised us more and better service? As they pay no federal income tax they are in a position to give much better service.

App quits working in the middle of mobile check deposits, screen turns black

Transitioning over from SaviBank, this is my first time using the app for business mobile deposit. So far, very disappointed because the screen keeps turning black mid deposit and I have to restart the app.

Needs work!

Notifications arrive AFTER you access the app; when you no longer need the notification. Every time you open the app it prompts for a rating; so annoying! Otherwise the app does what you would expect.

Experiencing f

Fraud

Love Harborstone, love the app

Of all the financial institutions I work with, Harborstone is my favorite. They have always solved any of the few issues I’ve had, and I love their products. I was hesitant to use them as a primary checking account because I don’t have a local branch where I live (yet) but it hasn’t mattered. I can still do most of what I did before. Banking with Harborstone has been a good move!
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User friendly.

Plain and simple. Very user friendly. Online banking made easy.

U suck

Quit asking everytime I sign in.

This app sucks!!

It’s constantly saying the wrong amount of money I have in my account. I have to remember how much I have in my account at all times and then go and subtract everything I spend on my own because it almost never shows the correct amount of money in my account. You’re better off not having the app at all, it’s misleading and pointless. Out of nowhere it’ll say you have more money than you actually do and it’ll stay like that for DAYS and then after spending you realize that you actually didn’t have the money it said you did!!
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Clean UX

Very clean and easy to find what I need quickly.

This app sucks now

I don’t know what y’all did or why but nothing loads when you need it. Can’t confirm balances or access to turn my card on or off when I want to. And it’s never a cell service or WiFi issue, it’s the stupid app! Fix it!!

Great app but….

I like the app but sick and tired of it asking for a rating every time I use it. FFS stop it already.

Please stop

Everything is good until this week. I have to rate every single time I open the app. I’ve read and placed 5stars every time, now I’m done. Just a little bit of feedback. I have a few in friends that are Harborstone members, and we also say the same thing.

Great CU, bad app support

Email alerts have always been broken in this app. They do not get sent when the event occurs, instead, they pile up and get sent all at once when you open the app. I disabled email alerts and this still happens. Each time I open the app, I get 10-20 emails all at once. Also, your SMS alert preferences aren’t honored. I’ve written 4 separate bug reports to Harborstone and after a year, it still isn’t fixed.
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Buggy, glitchy, limited functionality

Buggy, glitchy, limited functionality

Quick and convenient

Been with Harbostone for over 10 years, pretty satisfied with the service.

Great CU, bad app support

Email alerts have always been broken in this app. They do not get sent when the event occurs, instead, they pile up and get sent all at once when you open the app. I disabled email alerts and this still happens. Each time I open the app, I get 10-20 emails all at once. I’ve written 4 separate bug reports to Harborstone and after a year, it still isn’t fixed.
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straight up cant see my own bank info because you disabled logging in

how are you going to disable the only method to reset your own password and make the only option calling a number that isnt open past 5pm. why does face id disable if you update it. whoever did this die

Always down

I try to make my payment but I get ssl error 1200

Balance Widget Gone

iOS 18 did away with legacy widgets, leaving this app with no balance on the homescreen like every other banking app I use.
Come on, Harborstone! The new widgets were around for 4 years before they removed legacy ones. You had all the time in the world to prepare for this.