Delivery Instructions Disobeyed
I have ordered from HelloFresh for years now. I moved houses and started my orders again, and specifically told them to go to the back door as the neighbours have a tendency to steal mail.
My last delivery came at 1am (which was fine because the window was from 12-7am) but they put it outside the front gate where people steal. Not only was our food stolen, but they put it in a place where it was going to be at risk of being stolen. They put it at the back door ONCE then they put it on the front patio, then the last time just at the front gate! The photos they took were so blurry! For weeks, they never ONCE put it where I asked them to! I am never using HelloFresh again because I DO NOT trust they will ever obey delivery instructions again.
This was a complete waste of over 100 bucks and I am disappointed to the fullest. The lack of respect they have towards customers is beyond disgusting. You have lost a loyal customer.
My last delivery came at 1am (which was fine because the window was from 12-7am) but they put it outside the front gate where people steal. Not only was our food stolen, but they put it in a place where it was going to be at risk of being stolen. They put it at the back door ONCE then they put it on the front patio, then the last time just at the front gate! The photos they took were so blurry! For weeks, they never ONCE put it where I asked them to! I am never using HelloFresh again because I DO NOT trust they will ever obey delivery instructions again.
This was a complete waste of over 100 bucks and I am disappointed to the fullest. The lack of respect they have towards customers is beyond disgusting. You have lost a loyal customer.
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LLyni05
Not worth it
At the beginning of my subscription it worked out well. Had a few good recipes and maybe like 2 good deliveries.
Until the deliveries got later and later, our last day was the worst. It came a day late. Those two deliveries came with flaws in the meals. We had to toss the whole order. Don’t waste your money. The prices got ridiculous too.
Until the deliveries got later and later, our last day was the worst. It came a day late. Those two deliveries came with flaws in the meals. We had to toss the whole order. Don’t waste your money. The prices got ridiculous too.
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Bbook_recs
You messed up.
I used to have categories like premium and carb smart. They are gone and I can’t find anything anymore. You suck!
SSighman6
Keep getting emails saying that I owe money
Keep getting an email saying that I owe money don’t see that i do
AAericksn
Good until I canceled
I really enjoyed the service when I had it. The meals were delicious, good amount of protein and easy to follow. However, I cancelled it as I simply didn’t need it anymore. I included that reason when I cancelled and it’s been months since I’ve cancelled and they keep emailing, calling and sending me mail trying to get me to subscribe again despite me telling them multiple times I do not want to come back. Very frustrated they are not listening to me!!
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Eemma.44
