Stole from my family
The game is: you put your card in and they start charging you weekly no matter what. It doesn’t matter if you didn’t hit “order”, and it doesn’t matter how much you call and chat with them (always a call center where communication is difficult, they can’t find this extra charge or that one, and their resolution team, always a random guy posed as “Art”) you won’t get any money back. They stole $260 from us and we never ordered anything to begin with. Don’t bother calling or chatting with their customer service, to get you frustrated and wasting time is the point of their game. You must go through your bank and dispute. Hope this helps someone make the choice not to bother with them.
Show more
Great program
I have been using Hello Fresh for years and enjoy the options
App turned awful
Used to be so good, now it’s bloated and impossible to do what you want
Tired of these pointless updates!!
I’m tired of being forced to update EVERY TIME I OPEN THE APP!
Issue with loading up menu
Your app has an issue for weeks where I am unable to edit my meals for the upcoming weeks. It always fail to load the menu. Also your system appears to always default to the cheapest cost ingredients and there is no way for me to set my default preference. Because I am unable to edit my meals due to your app faults, I will continue to skip the weeks.
Show more
