HSBC
This app is really good and has loads of ways you can do payments. It has a very reliable review reviews including this one it also if there’s something wrong with the bank has a really good thing because I have a number like if something is wrong it has a number that you can complain to and it’s really nice because my sister, went on the website and they notified her that her bank was being hacked almost immediately which was really good and yeah that’s all if you get this up hope you enjoy bye
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Up dates are slow
I find the updates of the money you spend in your account takes over 2 to 3 days to show up on your account, show your account show that you’re in credit when you’re actually make re payment to credit card it takes 4 to 5 days to show up , when other bank are straight away very poor service
Okay, could be better.
The HSBC app is functional and easy enough to navigate, but it feels quite limited compared to other banking apps I’ve used. My biggest frustration is how slow it is to update account activity and transactions, which can make it difficult to keep track of spending in real time. Many other banking apps provide much faster updates and a more responsive experience.
The app also lacks some of the useful features, insights, and financial management tools that are now common elsewhere. While it covers the basics of everyday banking, it doesn’t offer much beyond that. Overall, it’s reliable for simple banking tasks, but it feels outdated and could benefit from faster transaction updates and more helpful features for customers.
The app also lacks some of the useful features, insights, and financial management tools that are now common elsewhere. While it covers the basics of everyday banking, it doesn’t offer much beyond that. Overall, it’s reliable for simple banking tasks, but it feels outdated and could benefit from faster transaction updates and more helpful features for customers.
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HSBC
Great service
Good - but could be better
It’s a good basic app, but not the best. The credit card does not update live and transactions take a few days to show. Don’t know if this is common?
Hsbc app
Great app so easy to use
Improved but still room for more!
Certainly improved over the years, but still not great. Why can’t you show transactions in real time? My other banking app shows any payments immediately made whereas it takes 2-3 days for the app to show a payment has been made to a third party
So basic with not many functions
Compared with Isle of Man Bank this app is awful . I’ve recently opened premier accounts and although your face to face customer service is outstanding, your app needs a lot of work . It is so basic , doesn’t offer many functions and also seems very slow to update on payments .
Glitchy, dated, slow
The app is basic, dated, glitchy and doesn't do much. For example, one cannot transfer money to the HSBC credit card THAT'S LISTED AS AN ASSOCIATED ACCOUNT.
Perhaps they prefer it that way: increase the resistance for a customer to pay off a credit card so that there's more interest charged and they make more money?
Also glitches a lot, returning errors etc.
UX design also leaves a lot to be desired.
Perhaps they prefer it that way: increase the resistance for a customer to pay off a credit card so that there's more interest charged and they make more money?
Also glitches a lot, returning errors etc.
UX design also leaves a lot to be desired.
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Basic
Recently changed from Lloyds bank to HSBC, it’s basic and does the job but doesn’t have nearly as many features as I did with Lloyds. Quite disappointed, but can still make transfers and check my balances. It doesn’t let me set up standing orders or show what’s pending to come out of the account, so lacks a lot that Lloyds does. Accessibility wise, it’s very good using VoiceOver with the screen reader, however some buttons give me the accessibility information behind them which makes the app feel messy.
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OK
This app has got better with the ability to make new payments. However compared to Revolut it’s got a long way to go!
Notifications
Like everything about the app although I don’t seem to get notifications for money coming in. Not sure if it’s me or other people experience this.
Basic at best
Not a good app, I’ve had banking apps with RBC and BNZ in the past and both were MUCH more user friendly, there’s so much functionality missing!
Payments
Would be better if you could set up payments and get notifications when people pay you.
Easy to use
This app is so easy to use and security is top notch
Improvement suggestion
It would be great to highlight or sort accounts to make it easier to identify current v savings accounts visually Thanks
Direct debit
The app is not user friendly.
Not user friendly
Everything is so frustrating to use. I just want to rename my accounts and I’ve googled and apparently I have to call and get someone to change them for me! It’s such an effort to do anything simple
Credit card
Unable to pay my credit card, have to transfer money every month to my husband’s Nat west account in order to pay without having to go to a hsbc bank.
Not user friendly
Unfriendly app like a website. Don’t know which one is worse. Fact that I can’t select one of mine previous payees and send them money again is crazy. I have to do new transaction. Not a possibility to add payees without payment. I can go on and on how much online users are hated by HSBC. They still behave like internet just been invented
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