Very bad
This app is very disappointing. It reflects their services. No updates, no consultantion, no catching up with clients, if you're thinking about joining- Think twice
Same issues as 2 years ago
Reading earlier reviews it’s apparent the developers don’t care about feedback as nothing has been done to allow you to either paste a password or fill from password app on iPhone. Don’t bother just use your browser.
Manual Login, no faceid, can’t paste passwords
Looks like these issues have been around for years and still no resolution. Disappointed that my advisor has moved to this platform
Terrible
This app is so bad. You really need to update this. Make the authentication work properly instead of scrolling around the page and the buttons in the app are disabled because you haven’t updated it to accommodate new updates and screen sizes. Terrible effort for what should be an easy fix.
Can’t even login to mobile app
Just downloaded the mobile app and unable to add username and password details. When I try and click into the field to type or paste it shifts the focus to the bottom of the screen and seems to be highlighting some text on the screen.
Regret Migrating
This app pretty much a deal breaker.
Ancient, shameful app
The login process is horrendous and basically impossible. Doesn’t handle password autofill in iOS, and can’t even copy/paste as the UI glitches.
If they can’t handle basic app functionality, imagine how they are handling your money. Stay away.
If they can’t handle basic app functionality, imagine how they are handling your money. Stay away.
Very very disappointing
It does not integrate with Apple passwords so is just to hard to use… if you can’t get into an APP easily you missed the whole point of an App. Really not good enough… to add insult to injury I tried to log a complaint on the website and it came up with an error and would not let me submit it!!!
Extremely Disappointing
Hub 24 is CLUNKY! It’s not user friendly and often logs out after a few minutes. Very poor app development.
Most stressful app
It’s unforgivable to have this kind of app in nowadays world with all the technology available
How can a company that provide this kind of service have an app this bad?
Gotta be better, this is ridiculous
How can a company that provide this kind of service have an app this bad?
Gotta be better, this is ridiculous
Aesthetically displeasing
I wish I could give less than 1 star. You’d think a leading platform would be able to have a functional mobile app by 2026. It’s very clunky and really hard to navigate.
Annoying
Doesn’t link to passwords have to type manually every Tim you go in, so I have used the website as it’s easier to login to. Not much effort has been put into this app.
Horrible app
Please go look at Netwealth your competitors app and learn a thing or two. HUB24 app is atrocious the IT team needs to be sacked how can a multi billion dollar company not invest in an app that is functional and updated. Hopefully some change comes as the platform is ok but the app is just awful
Fix Your App!!
The app is extremely clunky from logging (cannot copy/paste login details, does not talk to Apply iOS passwords). Having to key in every time from scratch is cumbersome and annoying! Please invest time into the end user experience!!!
Concerning
This is not a serious app. I think having no app on the App Store would offer HUB24 more credibility than having this app (and confusingly others with slightly different names) available. At a bare minimum, allow connection with password managers, login with FaceID, and login that persists across sessions. Even better would be a design that matches iOS UX guidelines.
Show more
Basically unusable
Buttons don’t work, the screen randomly jams around, you’ve got to manually enter details every time, but pasting details is unreliable. Should be pulled from the store, this app undermines confidence in the service
Terrible app
Login functionality renders this app unusable. Can’t use a password manager, no biometrics. If I had known how bad this was I would not have moved platforms
Unstable and clunky
Terrible app for a leading fintech company. Crashes 80% of the time. Clunky pages, logs you out each time. Poor user experience.
Useless app. Do not bother!
Unless developers trash this app and completely build a proper iOS app from scratch, do not bother using this version. It crashes, doesn’t open, clunky to use, and when you miraculously manage to login, it’s not friendly to use. Not sure what the developer team was thinking really!!
Terrible app
It is so hard to login that you give up in the end. No ability to use a password app, and can’t even cot and paste the login name and password. Why make your app so impossible to use?
