IDBI Bank GO Mobile+ User Reviews

Name: IDBI Bank GO Mobile+
Rating: 3.7 (179 reviews)

IDBI Bank GO Mobile+

IDBI BANK LIMITED

💰 Finance

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Frequent Errors & Poor Banking Experience

The IDBI GO mobile app is extremely disappointing. It frequently throws errors, suffers from repeated server downtime, and often becomes unusable when you need it the most. Basic banking tasks turn into a frustrating experience due to poor reliability and performance.

What makes the experience even worse is the delay in enabling essential services. Even after completing the required formalities, service activation often depends on slow and lethargic branch processing, leaving customers waiting for days without any clear updates.

For a banking app, reliability and timely service are non-negotiable. Unfortunately, IDBI GO falls short on both counts. I hope the bank focuses on improving app stability, reducing downtime, and streamlining branch processes to provide the level of service customers expect.

SanjeetKRoy

9 days ago

Biometric Authentication is not working. Please modify according to iPhone 17 pro floating island

The app has been improved a lot from previous versions and the experience is much better now. Most of the things can be done on the app and reduces the visits at the branch. Just few glitches here n there, but overall good. Please check the interactive icons on the top panel as clicking gets difficult with the floating island. The icons have merged with the time and other icons. Please test it on the iPhone 14 Pro and do the required placement of the icons. TY

AK_9.4

3 months ago

Response from developer

Dear Customer, We truly appreciate your support and encouragement. Please continue sharing your valuable feedback to help us improve the app further. If you enjoy the app, kindly consider improving your App Store rating. Regards, Team IDBI

Performance issue

There are issues in the App on ios and i dont think they try to resolve them

Ramsmn

5 months ago

Response from developer

Dear Customer, We apologize for the inconvenience caused. Please update the application, and if you are still facing the same issue, we kindly request you to write to us at customercare@idbi.co.in along with your Customer ID so that we can resolve this at the earliest. Regards, Team IDBI

Asking to update app even no update is present in App Store

ShraddhaD52

5 months ago

Unable to Re-activate the App from USA

While on travel to USA, surprising when I tried to initiate any transaction like IMPS, NEFT for payment of my insurance premium, the app displays “User is blocked for doing any OTP transactions. Please re-activate the application to enable transaction access.”.
When I am trying to re-activate the application it’s giving me error that “Kindly connect to a Mobile Network for processing activation.”
Please note that, I am able to receive SMS from other banks as well as other SMS & also able to make international calls while I am in USA then why the application is giving me this error.
I contacted my branch, but they are also not able to help me.
Humble request to immediately help me else I will loose my mediclaim insurance which I am opting from so many years.

Manish Shah, Baroda

a year ago

Response from developer

Dear Customer, We apologize for the inconvenience caused. Could you please confirm whether the issue still persists or if it has been resolved? We Kindly request you to write to us at customercare@idbi.co.in along with your customer ID so that we can resolve this as earliest as possible. Regards, Team IDBI

After updating it’s not working properly. Now it’s working.

My email id not showing on account details, but I have get emails from bank,in manage debit card option, card not showing. Please Fix this bugs immediately. After one week i have uninstall the application, if problem persist. Thanks to developers team, now it’s working again .

Partha Sarathi Sinha

a year ago

Response from developer

Dear customer, We thank you for your appreciation and support. Please continue providing us your valuable feedback so that we can further improve. Regards, Team IDBI

BJ

It is one of the best mobile app in banking. I have used many foreign banks like citi bank, standard chartered and HSBC along with HDFC, ICICI bank and SBI but I find IDBI banks mobile bank is much advanced and easy to navigate. It does give me all at one place. I am keeping my account and have opened whole family’s accounts with IDBI bank . Very good and helpful app.

Bkrjhmum

a year ago

Response from developer

Dear customer, We thank you for your appreciation and support. Please continue providing us your valuable feedback so that we can further improve. Regards, Team IDBI

Great Interface

Very smooth and easy to use. Lots of features for easy banking experience. 👍🏻👍🏻

Angad2598

a year ago

Response from developer

Dear customer, We thank you for your appreciation and support. Please continue providing us your valuable feedback so that we can further improve. Regards, Team IDBI

Excellent

The app has very user friendly interface which makes it easy to use. It has all necessary features integrated which provides seamless banking on the go. The app is fast and excellent to use.

omm21

a year ago

Fast & Secure

It’s fast, secure & responsive

NPPathalk

a year ago

Fast n Easy

I used for transfer. It is faster n easy. Ofcourse it is secure with soft token. I give 5star.

KUMARESAN G

a year ago

App is Good but slow

Idbi bank go mobile is excellent for transferring funds through imps like that , but that app login and performance is slow otherwise app is excellent and also one thing to add beneficiary is taking less time it’s so good

Idbi banking

a year ago

APP

Very good

Cb azeez

a year ago

UPI SMS timeout error

I have ICICI and IDBI NRE / NRO accounts , UPI with ICICI works smooth since more than a year, IDBI is still struggling with sending registration SMS for UPI, “timeout” error(review from the USA)

LazyHBO

a year ago

To the app developers and IT team

The app even connected to the internet via WiFi or mobile internet still asks to connect to network to activate 😡

Parth-9900

a year ago

Lethargic App of 2025

Need to Speed - Highly Slow and not so updated.

Internet Banking is even slower for IDBI Bank compared to Mobile Banking

Nikhil Sakhala

a year ago

Dated and tired

The most annoying thing about the app is that it asks you if you want to create a soft token every time you login. Just app 101, if I don’t want to sign up don’t remind me every time.
Ability to look at my Demat holdings and generate statements is missing.
Ability to easily create FDs is one good thing about the app.

USCTrojanF

a year ago

Not working when open the the app

Whenever i open the app it immediately closed. There is nothing to share screenshots because i am not able to capture that moment when it’s closes i have uninstalled and reinstalled but that also didnt worked

AshutoshSakalle

a year ago

Never connect

It take so long for me to connect to sever and most of the time it doesn’t connect and gives error message. What is point of having mobile banking app which doesn’t work . Need improvement

Maheshwari ankita

a year ago

Misleading service options

While the overall interface is good and easy to use, it offer few account related services which are actually not processed by the blackened team. Rather, one has to walk in to the branch to get it done.
Why provide options which you will not process? This is misleading and frustrating.
Also, provide some relevant information about the outcome of a service request.

psarathis

a year ago

Response from developer

Dear Customer, We apologize for the inconvenience caused. Please Confirm if the same issue is occurring now or it has been resovled. Kindly write to us on customercare@idbi.co.in along with your customer id so that we can resolve the issue at the earliest. Regards, Team IDBI