SCAM
I also prefer lower more bass-like sounds for sleep. These are too high pitched for my needs. The simple fact is that the product is not AT ALL as advertised and they try to upsale you multiple times before you even try it. Gross..
Response from developer
Thank you for sharing your feedback. We’re sorry to hear that InnerFlo did not meet your expectations. We appreciate your comments regarding the audio experience and understand that sound preferences can vary from person to person. InnerFlo offers different types of sessions designed for relaxation and sleep, and we’ll share your feedback with our team as we continue improving the experience. Regarding additional offers, these are optional and are not required to access your purchased plan. If you have any questions or need assistance, please contact support@innerflo.me or visit our Help Center: https://help.innerflo.me.
Terrible customer service, mediocre product
Response from developer
Thank you for sharing your feedback. We’re sorry to hear about your experience. Subscription pricing, renewal terms, and cancellation details are clearly presented during checkout and in our Terms & Conditions. If a subscription is cancelled correctly before the renewal date, no further charges should occur. If you believe you were charged incorrectly, please contact support@innerflo.me with the email address used for your purchase and the charge details (amount and date), and our team will review your account.
Scam! Money Grab!
Response from developer
Thank you for sharing your feedback. We’re sorry to hear about your experience. We’d like to clarify that optional add-ons or additional offers are not required to access a purchased plan. If you’re unable to move past a screen or access your content, please contact our support team so we can help resolve the issue. Please email support@innerflo.me with the email address used for your purchase, and our team will review your account. You can also visit https://help.innerflo.me for assistance.
No customer response
Dear InnerFlo Support,
I purchased a 3-month trial subscription on March 2, 2026, for $31.99. I chose the paid 3-month option rather than the free trial because I believed it would give me sufficient time to determine whether the program was right for me.
After using the app for approximately two months and making a sincere effort to follow the program, I found that it was not effective for my needs. Because I had purchased a fixed 3-month subscription, I expected to receive notice before any automatic renewal occurred.
However, on June 2, 2026, my credit card was charged $79.99 for an annual subscription renewal. I was not aware that my subscription would automatically renew, and I did not receive any reminder or advance notice before the charge was processed.
On the same day the charge appeared, I immediately emailed your support team requesting cancellation of the renewal and a refund. I also logged into my account and canceled the subscription to prevent future charges. Since then, I have sent three separate emails and have not received any response.
I am requesting a full refund of the $79.99 renewal charge because:
• I contacted you immediately after the charge was made 6/2/2026
• I canceled the subscription as soon as I became aware of the renewal. 6/2/2026
• I have not used the renewed annual subscription. Long before 6/2/2026
• Multiple attempts to contact customer support have gone unanswered.
I would appreciate a prompt review of my request and a response regarding the refund status.
Thank you for your attention to this matter.
Sincerely,
Got started
Response from developer
Thank you for your feedback! We’re glad to hear you’re having a good experience with InnerFlo. We appreciate your support and hope the app continues to be a helpful part of your routine. If you need any assistance, please contact support@innerflo.me or visit our Help Center: https://help.innerflo.me.
SCAM. The service is hard to use and very hard to cancel.
Response from developer
Thank you for your feedback. We’re sorry to hear about your experience. Subscriptions can be managed and cancelled by logging into your account on our website using the same email used for purchase and accessing your subscription settings. If cancellation is completed before the next renewal date, no further charges should occur. If you need help accessing your account or believe there has been an issue, please contact support@innerflo.me or visit https://help.innerflo.me for help.
Be aware. Think twice before subscribing … Rip off
Response from developer
Thank you for your feedback. We’re sorry to hear about your experience. Subscription pricing and renewal terms are shown during checkout and outlined in our Terms & Conditions, and cancellation requests are processed according to the subscription status and timing. Refund eligibility is reviewed based on our refund policy and account activity, which may include verification of usage or related details to help assess each case fairly. We understand this was frustrating, and if you would like us to review your account and charges again, please contact support@innerflo.me so our team can assist you directly.
Deceptive and hard to cancel
Response from developer
Thank you for your feedback. We’re sorry to hear about your concerns. Subscription pricing and renewal terms are shown during checkout and outlined in our Terms & Conditions. We also do not require email approval to cancel - you can manage and cancel your subscription by logging into your account on our website using the same credentials used for purchase and accessing your subscription settings. If cancellation is completed before the next billing date, no further charges will occur. If you need help locating your account or reviewing charges, please contact support@innerflo.me or visit https://help.innerflo.me.
Rip off
Response from developer
Thank you for your feedback. We’re sorry to hear about your experience and understand your frustration regarding cancellation timing, billing, and pricing concerns. Subscription charges are applied according to the plan selected at checkout, and cancellation requests take effect in line with the billing cycle and policy terms shown before purchase. We understand this situation has been disappointing for you, and we appreciate you sharing your perspective. If you would like us to review your account and billing history again, please contact support@innerflo.me so our team can assist you directly.
Arnaque !!! Fuyez !!!
Response from developer
Merci pour votre commentaire - nous sommes désolés d'apprendre que vous avez des inquiétudes. Les paiements d'abonnement ne sont traités que pour les formules actives associées à un compte, et les détails de facturation, les conditions de renouvellement et les informations relatives à la résiliation sont indiqués lors du paiement et dans nos Conditions générales. Vous pouvez gérer votre abonnement, y compris sa résiliation, via votre compte sur notre site web. Si vous ne parvenez pas à accéder à votre compte ou si vous pensez qu'un prélèvement a été effectué par erreur, veuillez contacter support@innerflo.me afin que nous puissions examiner votre cas et vous aider directement.
Impossible to cancel after free trial
Response from developer
Thank you for your feedback — we’re sorry to hear about your experience. Subscription billing is based on the trial and renewal terms shown during checkout and in our Terms & Conditions. If a charge has been applied, it usually means the cancellation wasn’t completed before the trial end date or wasn’t processed in time. We’d like to review your account and email records to confirm what happened. Please contact support@innerflo.me so our team can assist you directly.
Finally - sleep help I don’t have to swallow
Response from developer
Thank you for your feedback - we’re really glad to hear your early sessions have helped you fall asleep more easily and wake up feeling calmer and happier. We appreciate you sharing your experience and hope it continues to support your rest. If you ever need assistance, please contact support@innerflo.me.
Fraud
Response from developer
Thank you for your feedback - we’re sorry to hear about your experience. We take billing concerns seriously, and all subscriptions and trial terms are clearly presented during checkout and in our Terms & Conditions. Charges are only applied to active subscriptions linked to an account unless they are cancelled before renewal. You can manage or cancel your subscription at any time via your account on our website. If you believe there has been an incorrect charge or an unexpected subscription, please contact support@innerflo.me so we can review your case and assist you directly.
À éviter
Response from developer
Merci pour votre commentaire. Nous sommes désolés d'apprendre que vous avez rencontré ce problème. Vous pouvez gérer et résilier votre abonnement à tout moment depuis votre compte sur notre site web. Toutes les informations relatives à la résiliation sont indiquées lors du paiement et dans nos Conditions générales. Si vous rencontrez des difficultés pour résilier votre abonnement ou accéder à votre compte, veuillez contacter support@innerflo.me ou vous rendre sur https://help.innerflo.me afin que nous puissions vous aider directement.
Too expensive
Response from developer
Thank you for your feedback! We appreciate you taking the time to share your thoughts. If you have any questions or need assistance, please contact support@innerflo.me or visit our Help Center: https://help.innerflo.me.
Charged over $100 with no warning
Attention arnaque !!
Response from developer
Merci pour votre commentaire. Nous sommes désolés d'apprendre que vous avez des inquiétudes. Les informations de paiement ne sont traitées que lorsque l'utilisateur finalise son achat et accepte les conditions d'abonnement, qui précisent clairement les tarifs, les modalités de renouvellement et les conditions de résiliation. Si vous avez besoin d'aide pour consulter votre compte ou vos factures, veuillez contacter support@innerflo.me ou consulter notre Centre d'aide : https://help.innerflo.me.
Too early to call
Response from developer
Thank you for your feedback. We’re thrilled to hear that your initial results with InnerFlo have been positive! If you ever have questions or need assistance, please contact support@innerflo.me.
Annoying app
Response from developer
Thank you for your feedback - we’re sorry to hear about the login and payment issues. Please contact support@innerflo.me or visit our Help Center: https://help.innerflo.me so we can help you access your account and review your payment details.
App renewal
Response from developer
Thank you for your feedback - we’re sorry to hear about your concerns regarding renewal and content selection. Subscriptions auto-renew at the end of each billing cycle, and all details about pricing, renewals, and cancellations are clearly presented during checkout and in our Terms & Conditions, with additional guidance available in our Help Center: https://help.innerflo.me. If you need any assistance with your account or cancellation, please contact support@innerflo.me so our team can help you.
