Instacart User Reviews
Customer Experience
~ Based on 6,576 written reviews from the US App Store.
What users say
Summarized from real user reviews of Instacart. Based on 4.8M reviews and a 4.8/5 average, it highlights the 4 positives and 7 negatives reviewers mention most about this Food & Drink app.
Positive things
- ๐Convenient shopping
- ๐Fast and easy transactions
- ๐Great app and amazing service
- ๐คFriendly and polite shoppers
Negative things
- ๐จNo fail-safes, wasted money
- ๐Facilitates hacking, security issues
- ๐ฐ๏ธDelayed and late deliveries
- ๐ซAvoid this service
- ๐ฐExpensive with hidden fees
- ๐Shoppers don't follow instructions
- ๐คMisleading pricing and policies
Is Instacart Safe?
Instacart: Groceries & Food appears safe based on user ratings. AppsHunter Safety Score for Instacart is 96/100.
This assessment is based on 4,784,074 user ratings, with an App Store average of 4.8/5.
Safety Analysis
~ Based on 4,784,074 App Store ratings for Instacart.
Is Instacart Legit?
Instacart: Groceries & Food appears to be a legitimate app. AppsHunter Legitimacy Score for Instacart is 100/100.
Based on 100 of 100 points across 7 verification signals from App Store and developer data.
Top reviews
No longer interested in making use of any service that engages AI user interfaces. I know that most companies are going that way and I may not have a choice in some of them but here I do. And I withdraw my dollars.
Saves me so much time!!
I use this app more then I likely should. I have yet to have an issue.
Very good offers and promotions available
I enjoy Instacart because I do not drive so it is convenient for me since it enables me to buy & receive groceries without having to ask family or friends to take me shopping!!
Delivery times are not good at all
everything was perfect and bag nicely as well as on time and very friendly! thank you!
Great app
Everytime I order from here the earliest I can get my delivery is 3 hours from now itโs not even a lot of stuff,and it takes too long 4 years ago it wouldโve taken like 30 minutes
This guy didnโt read one single text I sent and drove around in circles while my food thawed out.
You donโt need ai to make a shopping list what
โInstacart's fee structure is intentionally designed to be confusing so customers don't realize how little the drivers are actually guaranteed.โ - per Google AI
During the free time no problem now they put in a wrong address and after I canceled that they charged me 10 extra dollars than what was quoted. Iโm done
When I was on the other end of this app, I made less than minimum wage for what was a tough job that deserved better.
I know it was a big order on a hot day, but I have been in a car accident so I could not run to the store and get these things myself. The delivery was perfect and I cannot thank you enough for the great service.
Trash app. Never get delivers. Always delays. Deleting.
I have been using Instacart since 2017. Itโs a must have app for any parent or a busy person.
Thank you all for your great service, I am elderly and handicapped so this helps me so very much.
Perfect
It was simple, quick and accurate.
