IPIC Theatres User Reviews

IPIC Theatres
IPIC Theatres
iPic-Gold Class Entertainment, LLC

Customer Experience

Positive experience7.8% of reviews
Neutral7.0% of reviews
Negative experience85.2% of reviews

~ Based on 115 written reviews from the US App Store.

What users say

Is IPIC Theatres Safe?

Not enough ratings yet to assess IPIC Theatres.

Is IPIC Theatres Legit?

IPIC Theatres is no longer available in the App Store. AppsHunter Legitimacy Score for IPIC Theatres is 35/100.

Based on 35 of 100 points across 7 verification signals from App Store and developer data.

Score capped because this app is no longer listed.

Top reviews

Ridiculous

The app Never remembers my login credentials, this is a super simple feature that every other app I have does. Makes me not buy tickets. On top of that their booking fee through the app is ridiculously expensive, especially considering the frustration you go through to use this crummy app.
I could increase their profits by 10% if they would spend a few dollars on the app
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Make a new website

so tired of the terrible ipic website and app experience. I made an incorrect reservation because I had to keep switching devices because stuff just doesn’t work. Lost money because of this.

Works well!

List of useful features

Worst EVER!!!!!

This is THE worst app ever. It is so frustrating. UNUSABLE. The web site is just as bad.

Save yourself the trouble, just buy tickets at the box office.

This app is the fake version!!

This app is the fake/scam version of the actual “Ipic theaters” app. Dont make any payments

Bad app

The developers do nit any clue what is UI/UX and how to develop mass market b2c app….

Waist of time - probably a scam

After entering private info - including a birthdate. The application cannot authentication.

Please Fix this Dumpster fire of an app!

No matter what, it says “Payment Denied” Help!

Ridiculous

The app Never remembers my login credentials, this is a super simple feature that every other app I have does. Makes me not buy tickets.

What a terrible app

Aside from the below average UX it is not possible to capture credit card information because the state is a required field, is supposed to be automatically set when the ZIP code is entered, but since only the city is set when the ZIP is set, and not the state, the form cannot be submitted because it fails client side validation.
🤦‍♂️
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New app update

Never had an issue with the app previous to most recent update. I’m actually shocked by the rating I thought app worked great… but this NEW UPDATE, terrible. Looks like we went back to 2 bit gaming system or something. Gross

Poorly designed login

If you have a complex password, you better memorize it. Because you cannot use a password app to copy and paste your password. Or you’ll have to use your computer to bring up your password on the computer and type it in to your iPhone. Or you could do something you shouldn’t do which is just use a simple password like I did. Awful app.
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SOMEONE FIX THIS DUMB APP!!

Someone please fix this dumb app!! The payment options on this app doesn’t work and we can’t buy future tickets. There are numerous issues with this app and trying to call the actual location in Austin is useless!! They are NO HELP!!!

App Stinks

The theatre's are great but the app is awful.

First, apple pay never works, second when viewing on an iPad the app does not rotate to landscape making it difficult to navigate the app. News flash iPIC- iPads are mostly in landscape since that is how we type on the keyboards and the cases are designed to stand up the iPad in landscape mode. Third, app signs you out but when you sign back in, the app may or may not accept the login. You may have to type a few times to get the app to respond.

For the price of the tickets, food and booze one would assume they can afford to build a better app.

Again, theatre great… app not so much!
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horrible app

you have to login every time you open the app. tried to refund a ticket and get error messages. says accepts apple pay but when you try to pay for apple pay it errors. great theatres but horrible app

Good but could be better

it should let us keep the password to log in

One of the worst apps ever!

I’ve been going to IPIC theaters for years and I love the experience.However I hate their mobile app!I have often had issues when paying for my seats-“stored card “doesn’t stay stored or it can’t find a payment stored.The recent change to the app has not improved things.The app now appears strangely-does not seem to fit the screen and you have to almost guess the date you are trying to find to select ticket’s because it only shows the first number of the date-e.g. for the 30th it just shows 3…..Just tried to reload my credit card.I entered all info correctly but would not store card as the state would not populate even though I entered the correct zip.It would not allow me to enter my state either.I eventually looked up the 4 digits that follow the regular zip code.I entered these and IPIC then would finally store my card!!!Also I’m frustrated by being unable to pay by Apple Pay as this shows as an option on the screen but then it says that Apple Pay is not an option……! IPIC NEED TO FIX THIS APP
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Apo loses credentials

I don’t go to the movies weekly, but I have noticed that the app frequently signs me out. The displayed user name suggested is not the email address associated with account Since the actual email address associated with the account is long, I copied it from the keychain, but the app would not let me paste it in. So I selected the suggested value, selected it and pasted in the correct value. Then I returned to passwords to copy the password, but the app refreshes the login screen, thereby wiping out the email address that I had just entered. My solution? I pasted the values into a new email, copied the entire string of characters, returned to the app, selected the suggested username, pasted in my copied string of username and password, then selected and cut the password portion of the string, and then pasted it into the password field. This is an awful lot of work. Thank goodness that I do not have to do this for my other apps.
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I hate this app so much

This is one of the most infuriating apps I have ever used!!! Please please just fix it. It logs me out every single time so I have to log back in every time I use it but it won’t work any any keychains so I always have to type in my login in information. Then there is payment where Apple Pay is clearly an option at the bottom but any time I try and use it it tells me Apple Pay isn’t accepted. These issues have persisted for years now and as much as I love going to the IPIC there is zero excuse for this app to be such absolute garbage. And now it appears like there is an identical IPIC app with a different color icon?!?!? So is this one abandoned? What’s with this second app? Someone at IPIC needs to wake up and do their job
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Horrible app

This app would always have some internal error and would not process anything.