Very Easy to Use
This was a very straight forward process. It does require that the user understand the document they are using. The NFC chip is commonly located on the back page of the passport.
Holding an NFC device to a biometric passport logo Is a common mistake. This will likely result in the failure of the identity verification process.
Holding an NFC device to a biometric passport logo Is a common mistake. This will likely result in the failure of the identity verification process.
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Terrible
Not functional, cannot scan chip - waste of time
If I could give this a zero
Absolutely terrible app. I have an iPhone 13 (no case) and an American passport (no case) and no matter how many times I tried this which was more than 20. It didn’t work. It worked just fine on another entry. I needed to make so it it’s not my passport nor my phone.. I guess if you’re an American, don’t try this.
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Response from developer
Hi Diana, I am sorry to hear that you are having issues with the app. Could you please share more details with us at support@iproov.me so we can take a look? Thanks!
Doesn’t work
Face scanning step doesn’t work. Just get a loader and it fails before actually doing anything. Tried killing the app and restarting it but no luck
Waste of time
Doesn’t work. Can’t find the chip. Even taking a picture of the passport is buggy. This app just wastes your time.
Response from developer
Hi Russell, I am sorry to hear that you are having issues with the app. Please share further details of the issue with us at support@iproov.me and we'll do our best to help you out!







