Jet2 User Reviews

Customer Experience

Positive experience56.0% of reviews
Neutral6.7% of reviews
Negative experience37.3% of reviews

~ Based on 891 written reviews from the US App Store.

What users say

Is Jet2 Safe?

Jet2 - Holidays and Flights appears safe based on user ratings. AppsHunter Safety Score for Jet2 is 95/100.

This assessment is based on 732 user ratings, with an App Store average of 4.8/5.

Safety Analysis

95.5% of ratings point to a safe experience
1.4% of ratings suggest some concerns
3.1% of ratings point to a risky experience

~ Based on 732 App Store ratings for Jet2.

Is Jet2 Legit?

Jet2 - Holidays and Flights appears legitimate, with a few gaps. AppsHunter Legitimacy Score for Jet2 is 78/100.

Based on 78 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

The Best

We’ve used Jet2 for years and never experienced any problems at all 10/10 from us

Mr Morris

Fantastic prices that are affordable always have a smile on my face with Jet2

Rubbish

Rubbish app. Booked holiday through a travel agent. Doesn’t accept any booking reference or code so unable to get any help on my holiday. Absolutly useless

Bad App

Shockingly bad app, won’t load or do anything, was going to book a holiday but will take my business elsewhere

App is so easy to use

Really good app with so many options for dates times etc - would recommend

Needs work — App

Hi Kept getting error messages but then would allow me to continue with my booking. Not the best experience with a time out showing on the page.

Easy to book

👍🏼👊🏼

Mrs Vilija

Brilliant

I can’t log in

I am trying to book in on line and the app will not open

App great

The App is great but the seating on the 737-800 to fuerteventura was cramped like elbows crossing each other and the seats were hard on the old butt very uncomfortable

Stressful

Hasn’t worked throughout my holiday and now can’t get any of my details or check in

Unusable

Broken app right now. Cant even get in

Computer says no

Input all my details for a booking. Got to the payment page to find the website bombed. Went back in to the website to select the same holiday, just 3 minutes later and the price had increased. ‘Quelle surprise’ one might say…

Teo

Good job

3rd rate app

Really poor to navigate and at times access

Good. Room for improvement.

Generally good in providing information about bookings. Implementation of Live Activity for transfer tracking on iPhone would be a nice addition.

Love Jet2

Me and my daughter always like to travel by Jet2 as their everything is great.

Easy to use 👌

Great app, easy to use and navigate

?

Whoever built the app needs sacking if that has not happened already. It epitomises lazy design. Example one: it asks for house number and postcode so one might reasonably expect it to be able to find your address but no, it then offers you all of the house numbers with that postcode. My point is, if the app can’t use the information, don’t waste people’s time asking for it. 2nd example: it say sign in OR create account but it then asks for email address and password, which if you wanted to create an account, clearly it is not going to recognise those 2.
It’s basic stuff but annoying
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Just2easy

First time using the app and a very pleasant experience.