Jet2 User Reviews

Customer Experience

Positive experience57.1% of reviews
Neutral6.5% of reviews
Negative experience36.4% of reviews

~ Based on 1,016 written reviews from the US App Store.

What users say

Is Jet2 Safe?

Jet2 - Holidays and Flights appears safe based on user ratings. AppsHunter Safety Score for Jet2 is 95/100.

This assessment is based on 741 user ratings, with an App Store average of 4.8/5.

Safety Analysis

95.4% of ratings point to a safe experience
1.3% of ratings suggest some concerns
3.2% of ratings point to a risky experience

~ Based on 741 App Store ratings for Jet2.

Is Jet2 Legit?

Jet2 - Holidays and Flights appears to be a legitimate app. AppsHunter Legitimacy Score for Jet2 is 88/100.

Based on 88 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

Mrs C

Real easy app to navigate, everything you need is all in one place

All good apart from Transfer tracking

We liked the app but when we tracked our transfer it looked like I hadn’t even got to stop 1 when it arrived at our stop (stop 3). There was no notice about the info being inaccurate

Usual to have

I’ve used the app for all the holidays with Jet2 and have found it very useful.

It is very informative about all aspects of your holiday and gives regular updates while you away.

Just a couple of niggles…1. They let you know way too early about your turn transfers!!
2. Was useful when our flight was delayed during our last trip in the sense it let you know the estimated timings, but it would be useful if they could put some narrative to the delays in the app especially if there are no ground staff to keep you updated.

Overall, a must have app for your travels.
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Sick of this app

Every time I click on it I’m told to upgrade it. Then the next time I try to get in the same happens again. So once more I click and…repeat ad infinitum. Now it just presents me with a white screen with a red Jet 2 logo in the middle…and nothing. Delete the app, try again and just the useless bloody Jet 2 screen again. The worst airline app ever. It gets 1 star because zero ain’t an option.
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Easy to use

Very straight forward with plenty of useful information for travel and a lot more.

So Easy!

Great app - everything is in one place, check in, boarding passes, seat reservations, resort details and extras. Very efficient and user friendly!

Jet 2 App - All you need

In short the app has all the information you need to access. Found it easily to navigate and use throughout the holiday.

Lou Parker

Great app! Easy to use and informative

NBM

Why doesn’t app work on iPhone 17 pro???

Great App

Great art really easy to use

Mr

It doesn’t work. Won’t let you retrieve bookings, faulty when trying to book dates. Really bad and very frustrating when trying to retrieve when you have spent a lot of money and no confirmation

Love the company and app is so easy to navigate

Great deals all year round especially the solo traveller ones

Won’t open anymore!

I’m going on holiday and hoping to use the app and it hangs on the opening screen and then shuts down each time! Great when my tickets are on the app! App updates and iPhone updated and still it’s not working 🤦‍♂️ wouldn’t have been a problem but they have took the save to apple wallet feature off the boarding passes section 🤷‍♂️
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Boarding pass

Boarding pass on phone but would like to be able to easily print a copy for my elderly wife who is terrified her phone will die and she will be stuck in some foreign land

Mr

McSweeney

A++++++

Yet again a fantastic service from Jet2

Easy to navigate

App has loads of useful information about holidays balances dates times reviews etc very easy to understand and navigate

Best Experience

100% Recommended

Mike

Very good

Great App

All the information there. Can’t fault it. Everything easy and accurate