Jimmy John’s Sandwiches User Reviews

Customer Experience

Positive experience51.8% of reviews
Neutral8.5% of reviews
Negative experience39.7% of reviews

~ Based on 931 written reviews from the US App Store.

What users say

Is Jimmy John’s Sandwiches Safe?

Jimmy John’s Sandwiches appears safe based on user ratings. AppsHunter Safety Score for Jimmy John’s Sandwiches is 98/100.

This assessment is based on 1,537,375 user ratings, with an App Store average of 4.9/5.

Safety Analysis

98.7% of ratings point to a safe experience
0.9% of ratings suggest some concerns
0.4% of ratings point to a risky experience

~ Based on 1,537,375 App Store ratings for Jimmy John’s Sandwiches.

Is Jimmy John’s Sandwiches Legit?

Jimmy John’s Sandwiches appears to be a legitimate app. AppsHunter Legitimacy Score for Jimmy John’s Sandwiches is 90/100.

Based on 90 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

the man...

this store has the best sandwich chef-magician.

Sandwich

Jimmy John’s always has great service amazing sandwiches and I have never had a bad sandwich or bad service!

Top Notch

Amazing food - wonderful staff - excellent time.

Hi

It’s my favorite and my little boo thang thinks so too

Incompetent

The fact that they “can’t” toast the originals 1-6 because they don’t want to “burn” the bread is such an excuse.
Having to order a #12 Beach Club minus turkey just to have my #6 toasted is insane.
$3 extra just to toast the exact same sandwich as a #6

Instantly deleted

Overly complicated menu. Why are there three different tuna sandwiches? The original, one without cheese and one toasted. Those should all just be options und one menu item. Seriously hire a real UX designer to simplify things. All the sandwiches are customizable so just make a checkbox option for toasted.
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Worst app ever

Why is it saying my payment isn’t going through and no giving me a reason why

Jimmy

I LOVE JIMMY JOHN

Heath Ohio

They are always fast and friendly

Rewards

Difficult to redeem rewards through a combo.

Ads for gambling

You get ads for gambling now. This is a food app.

Unacceptable

I was once a General manager and trainer for a successful JJ franchise in Louisville, Ky. My current career has brought me to Casper Wyoming. I still frequent JJ’s everywhere I travel. Casper, WY JJ’s is by far the worst JJ’s I have been to in the United States. The last time I was here they were out of two different types of meats. Every time I have been in Casper JJ’s it is consistently dirty, the bathroom is gross, the soap dispenser is completely messed up and always has a puddle of soap on the floor. The dispenser must be backwards because I can not even fit my hand in slot to get soap. Tables are always dirty, the floor is always dirty, they often have disinfectant spray and dirty towels on the countertops by the register, shelves are never stocked and the place is a mess. Rarely do they have more than two people working (even sometimes in peak hours). Today I ordered a 30 piece catering order and 30 mins after ordering I got a call asking if I could push back my catering order two hours because they needed to stretch bread. If a store can not handle 10 sandwiches on the fly, what are they doing? I guarantee if you look at their sales today has not been their biggest day ever, etc. etc.. the three people that came in to order as I’m waiting for over an hour for my 30 piece were told that they would have to wait a while because there was only two people working and they had a large catering order. This is completely not the Jimmy John Way. I am not sure who the area manager is in this remote part of the country, but they should be fired! I took photos of you would like them
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Great

We love this Jimmy Johns they always do a great job and have a very friendly staff.

Always Great

Great food, Great service, Great people.
Helps me a lot when I can’t leave work for lunch. They deliver and it’s always good and on time.

Slow

Very slow. The app is so slow it sucks

Love this place

Love there soft bread.

Always fresh

Your sandwiches are a treat better than homemade because of your daily cooked bread.

Consistency

This location has always been consistent in Hyde Park for the sandwiches, no matter who they hire

Notifications

Push notification every time I drive anywhere near a JJ location that there’s a “location near you” with no option in IOS or the app to turn them off. Obnoxious, especially when I pass one on my commute, and get gas across the street.

Rewards

Your app and my email tell me I have rewards constantly. But then when I go redeem the rewards it’s not valid, which is fine but then it won’t let me remove the reward. I have to then start my order over. Figure out the rewards. Give them to me or don’t, but either way making me repeat my order makes me order less food every time because I am so annoyed by the time I’m checking out that I leaving my first review ever. STOP MAKING ME REORDER. Thank you
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