Dissatisfied
I couldn’t do a return. When I add bank details suddenly I cannot type anything. If only no one wants to return and keep the order for them it’s fine but what if the product is damaged and wants to request return. Please solve this issue
I have ordered from joker & witch but my 1 item is missing
I have ordered from joker & witch but my 1 item is missing and support team is not answering calls and i have also sent email but didn’t got any response worst experience ever.🫠
Order not dispatched even after 5 days
My order not dispatched even after 5 days. I mailed to support team to cancel the order they are saying it is dispatched but I haven’t received any message or mail regarding it. They just lying. When I asked when will it dispatched they told me it under process. Then I asked them to cancel it then suddenly they are saying that it has been dispatched . But the application showing no change in status. They just scam money. They will not deliver the item and they will not cancel it either. Worst services. They don’t have the option to cancel order in app. Seriously the worst service.
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Product not shipped showing order unfulfilled
I have ordered a watch on 23 may but the very next day order showing unfulfilled and not getting dispatched till now i want refund or deliver my product i have contacted support team but noone responded on it bad service
Worst
I purchased one watch from their app I don’t like the quality after that i need to return my product but all of us sudden return option was not showing below the product and i will wait for some time if its nor shown in 2days i will go and file a complaint about their worst app please don’t buy joker and witch app watches totally worst infact its my 2nd experience don’t buy total fake reviews
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Fake products
I used to order things from joker and witch website but once they gain my trust they showed something else and delivered a fake product instead of whatever was shown while placing order
Genuinely angry and disappointed never ever gonna use the app or website again
Once they gain trust of customers they start scamming with wrong cheap products & also return option is not working neither on website or app
Genuinely angry and disappointed never ever gonna use the app or website again
Once they gain trust of customers they start scamming with wrong cheap products & also return option is not working neither on website or app
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Frauds
This company has very bad customer service if you return the product they will not give u refund on time on top that there is no to contact I have very bad experience with this company and still I haven’t got my refund
Great products
Great products specially focused on new aged groups.
Every time we get offers it adds extra smiles.
Every time we get offers it adds extra smiles.
Fraud company
I would like to share my honest feedback regarding your products and services. Unfortunately, the product I received was not functional at the time of delivery. Additionally, when I raised a request for return, it was declined, which was disappointing and unexpected.
This experience has raised serious concerns about product quality checks and customer support standards. I hope the company will review this matter carefully and take corrective action to improve overall customer experience.
This experience has raised serious concerns about product quality checks and customer support standards. I hope the company will review this matter carefully and take corrective action to improve overall customer experience.
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Worst app and site
It’s been over a week since I placed the order, but I haven't received it yet. The tracking details are incorrect and haven't been updating at all. Additionally, this has been the worst customer care experience I've had; they do not answer calls or respond at all. Suddenly, they send a message saying the order is out for delivery, but they neither call nor message on that date. Moreover, they automatically reschedule the delivery without explanation. Overall, it's the worst experience I've had, and this is my first order from this site.
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Watch
Excellent product
Customer service is very bad
Don't purchase from dis app they not responding on time and product quality is very cheap good with another brand Watch quality is very baad customer service is very poor
Irresponsible application refund not processing and also delay reply gmail and already lost 1400 rs
Poor response and customer get irritated taking multiple follow ups
Worst
Just dont buy, i purchased 2 watches and both of them are worst qualities, very cheap, cant even see the return option even the the product was delivered yeasterday, too bad, waste of money , all my money are stuck now, just dont buy.
I want my refund asap or give me my order
I’ve placed an order on 30th of July 2025 and today it is 23 of August 2025 . Almost a month now and I haven’t received my order yet worst customer support ever they are not even replying or taking the call and I’m not able to report this app or website and my order is prepaid btw
Still Not Shipped – Extremely
Disappointed
Hi,
It’s been more than 3 days since I placed my order, and it’s still not even shipped. I’ve contacted customer support twice, and all I keep hearing is “please wait” — with no real update or explanation for the delay.
This is completely unacceptable. If you cannot fulfill the order, say so — but don’t keep customers waiting endlessly without transparency.
I need a proper update immediately.
Hi,
It’s been more than 3 days since I placed my order, and it’s still not even shipped. I’ve contacted customer support twice, and all I keep hearing is “please wait” — with no real update or explanation for the delay.
This is completely unacceptable. If you cannot fulfill the order, say so — but don’t keep customers waiting endlessly without transparency.
I need a proper update immediately.
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My watch is not working
I have ordered one watch cost around 1100 i purchased 2 months ago but it stopped working even i changed the battery also but still it is not working very very low quality products this is an real time experience i have faced
Worst worst Service
I placed order from this App , Even after confirmation the Order track is still in UnFulfilled State . When I called customer support ,They just pick up the call and keep us on Hold .
Worst Experience
Worst Experience
Second purchase
This is my second order with Joker and Witch. Really happy with the quality. It is elegance at affordable price. Thank you!
Love the collection
Premium affordable and fashionable collection
