Failed to charge
Downloaded the app set up account, identified charger, failed to charge. Not impressed. May delete this app
Slow
The app can be very slow to load when trying to check charger availability. Customer service always quick to respond even if it’s just to blame your vehicle not their equipment .
Frustrating
Terribly long set up. So unnecessary to need to give my address, can’t use Apple Pay or auto fill in for credit cards. Barcode scanner would not work for locating the stall. Uninstalled. Don’t waste your time.
Out of order
Majority of charging spots seem to be out of order at any one time
Greedy Fees
Would not recommend. Downloaded and deleted once I read the fine print charging for each connection on what used to be free chargers. Rarely leave reviews, but this app compelled me to do so.
Just one thing
I would’ve given 5 stars but my one minor quibble is the QR code reader has never worked for me once and I’ve been to multiple charging stations in different areas. There’s always a chance I’m doing something wrong but I have no issues scanning a QR code any where else. It just seems completely unresponsive. Other than that the whole process is easy, especially if you have your payment info stored and ready to go.
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Just does not work
Ask for all the personal info on sign up and doesn’t work. Doesn’t support payment method like apple pay. Absolute worst.
Terrible app, Terrible service
Clumsy setup, took me 5 mins to install and add cc information, only to get charged for service fee and no electrical charge. Did it twice thinking the first time was a fluke, but was also charged a second time, again with no charge
Another piece of charging junk
Made an account and added all my details manually only to find the charger didn't work, or the app was too buggy to find it
Too many steps and then doesn’t work
Signing up takes forever, it’s so backwards you have to enter a credit card manually. Once I got signed up the charger never connected properly. Useless.
Horrible experience
You don’t need my blood type to charge my car. You need my credit card. Too involved for a one time use charge . Convenient placement, horrible experience. I chose not to charge my essentially dead car in a convenient way but instead make it harder on my self because the app experience was so bad. Just let tap my cc … and let’s move on with our lives.
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Easy peasy! 😃👍🏻👏🏻
Quick setup process, seamless great experience.
The absolute worst
This has to be a joke. It flat out does not even function as a basic ev charging app. Payment details fail for no reason. Just trying to login is painful. It’s been this way for a long time. I can only assume the owner of this platform absolutely does not care.
RonEV
I charge my Toyota Prime while I am working out at Planet Fitness. So far no issues.
Greedy 50 cent connection fee
Absolute predatory price gouging. JOLT used to offer fair, straightforward per-kWh pricing, but they have quietly rolled out hidden session fees and connection minimums that completely deceive drivers.
I plugged in for a quick 12-minute session, drew barely 0.6 kWh, and was billed $0.73—which works out to an effective rate of $1.20 per kWh! Instead of displaying their extra base charges transparently, they bake flat fees into your live balance without itemizing them, making a slow Level 2 top-off vastly more expensive than filling a car up with premium gasoline.
Charging standard residential rates roughly 10x over through hidden fee traps is completely unacceptable. Avoid this network unless you want to get ripped off by quiet price hikes and hidden connection charges. Stick to ChargePoint or charge at home.
I plugged in for a quick 12-minute session, drew barely 0.6 kWh, and was billed $0.73—which works out to an effective rate of $1.20 per kWh! Instead of displaying their extra base charges transparently, they bake flat fees into your live balance without itemizing them, making a slow Level 2 top-off vastly more expensive than filling a car up with premium gasoline.
Charging standard residential rates roughly 10x over through hidden fee traps is completely unacceptable. Avoid this network unless you want to get ripped off by quiet price hikes and hidden connection charges. Stick to ChargePoint or charge at home.
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Doesn’t work
Garbage. No QR code on charging station. Entering the code manually doesn’t work. Tried on multiple Jolt chargers. Avoid this brand of charger. Waste of time.
Can i give it zero stars?
Try to sign up. It says already using email. Login buttons do not function on app. Terrible response from ui
It’s not that hard
It’s just the worst and it doesn’t need to be.
Bad service
Not working 24/7, not charging fast
Connection fee and slow
Be aware, they charge a $0.50 connection fee in addition to the $0.34/kwh for a relatively slow charge (compared to a Tesla supercharger). Give yourself 5-10 minutes to sign up through this POS app.
