Just Eat User Reviews

Customer Experience

Positive experience31.2% of reviews
Neutral3.7% of reviews
Negative experience65.1% of reviews

~ Based on 2,591 written reviews from the US App Store.

What users say

Is Just Eat Safe?

Just Eat: Food and Shops appears safe based on user ratings. AppsHunter Safety Score for Just Eat is 94/100.

This assessment is based on 9,550 user ratings, with an App Store average of 4.7/5.

Safety Analysis

94.3% of ratings point to a safe experience
1.9% of ratings suggest some concerns
3.8% of ratings point to a risky experience

~ Based on 9,550 App Store ratings for Just Eat.

Is Just Eat Legit?

Just Eat: Food and Shops appears to be a legitimate app. AppsHunter Legitimacy Score for Just Eat is 90/100.

Based on 90 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

If you can, avoid using this app

My order was hanging for 1h30m because they were searching for a rider. I discovered it after I called the restaurant and they told me they couldn't even start preparing because they were awaiting confirmation of a rider. This was not transparent at all, and the lack of communication from the company is very disappointing. The application showed that the order was accepted and they even estimated when it would arrive. How can you even estimate it if you don't have a rider? It's unacceptable that the order does not automatically cancel after a short period, when riders are not available, or at the very least to be notified about it. When I called customer support to give them feedback, they immediately shifted the blame onto the restaurant? Pathetic. Childish. Dishonest. This is the delivery company with the worst customer experience I have ever had (multiple times actually), and with the highest fees. Honestly I only use it when it's the only option, and always end up regretting it.
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No compensation for no delivery

Has unreliable restaurants on the app. No food delivered, restaurant would not pick up my phone, and would not refund my money.
Donโ€™t waste your time or money on this app. You will be disappointed

Super

Very ease to use and Good offers โ™ฅ๏ธ๐Ÿ‘Œ

App is terrible

Awful app

Just eat

Amazing every time

Good food

Excellent

Fast delivery boy

Good behave

Delivery prices and times !!!

Scruffs

Discount

Was supposed to be applies and wasnโ€™t so not happy

Tasty food

Always been great and so, so tasty. Chicken wrap with chilli sauce to die for!

Best in Southend

Love this place. Always has great tasting Chinese food, prices are good and so is the quantity of food. Best quality Chinese food I have ever had. I always order from here and I donโ€™t have to wait long for my order to arrive

Great

Great app thanks

The food

The food is amazing from TartanTikka I only order from Tartan Tikka

Excellent Food & Great Service!

Excellent service from start to finish. My order arrived quickly, was fresh, hot, and exactly as requested. The food was delicious, well-packaged, and great value for money. Really impressed with the quality and service. Iโ€™ll definitely be ordering again. Highly recommended! ๐Ÿ˜Š๐Ÿฝ๏ธ

Shocking

Didnโ€™t get refunded for the burnt steak bakes I received.

The best rider

Thank you

Very very bad service almost criminal.

They failed to deliver our food at the hospital where I waited outside the maternity entrance for a hour the place we told them to deliver, nobody rang or turned up then they refused to Issue a refund.

Verification code

Cant seem to get a verification code so cant order any food.. whatever happened to just โ€˜logging inโ€™โ€ฆ total waste of time

Fod

Yep

Free palestine

Free palestine