Just Eat User Reviews
Customer Experience
~ Based on 2,970 written reviews from the US App Store.
What users say
Summarized from real user reviews of Just Eat. Based on 9.7K reviews and a 4.7/5 average, it highlights the 5 positives and 7 negatives reviewers mention most about this Food & Drink app.
Positive things
- 🚀Fast delivery
- 👍Great service
- 🚀Consistent on-time delivery
- 👍Excellent food quality
- 👍Reliable app
Negative things
- 🐛Missing items in orders
- 🔍Lack of customer support
- 🔍Difficult to get refunds
- 🐛Incorrect delivery times
- 🔍Poor communication
- 🐛Orders not delivered
- 🔍Unresponsive to complaints
Is Just Eat Safe?
Just Eat: Food and Shops appears safe based on user ratings. AppsHunter Safety Score for Just Eat is 94/100.
This assessment is based on 9,675 user ratings, with an App Store average of 4.7/5.
Safety Analysis
~ Based on 9,675 App Store ratings for Just Eat.
Is Just Eat Legit?
Just Eat: Food and Shops appears to be a legitimate app. AppsHunter Legitimacy Score for Just Eat is 100/100.
Based on 100 of 100 points across 7 verification signals from App Store and developer data.
Top reviews
We know you got to make abit of money on top but prices are expensive
Smashing
Customer for years and have next no discounts
TEN TEN BANGING
Essentially what the title says. Not reason why the restaurant can’t provide photos or otherwise leave the picture blank.
Delivery Charge Too high
Good service
Made an Order to kfc took double the expected waiting time to arrive called the restaurant and was extremely rude and unhelpful, then food arrived freezing cold . Complained to just eat and sent multiple detailed emails to the app saying I should receive a refund due to the terrible food and lack of customer service and they are refusing to give compensation. DO NOT ORDER FROM THIS APP!!!!
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I recently ordered double cheeseburger with bacon and chips however I only received a single cheeseburger with no bacon. I requested for a refund and they said Unfortunately no refund is possible after “looking at all the evidence”which i had funny & annoying considering they never asked me to provide any evidence!
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Always providing us with good offers !!
We ordered through Just Eat in Spain and they claimed the food had been delivered when it absolutely hadn’t. They then told the us the delivery service said they’d delivered it, offering no proof. The second we said we’d dispute the charge with our credit card company, magically the food showed up about half an hour later — nearly two hours after the original delivery time. Very sketchy and honestly pretty dishonest.
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Amazing quality food. Suspect chef has changed since I first started ordering as I’ve noticed subtle changes that means the food isn’t as elevated as it once was. Nevertheless, still top class!
They listen to restaurants over customers with no proof. The restaurant stole our feet and lied that it was delivered. We had camera proof nothing was delivered but they listened to their restaurants over us.
This app is the worst food app I have ever used if u get food poisoning from one of the places they partner with they won’t even refund u the food don’t use these
Is amazing and so is the service
The best app for food and drink deliveries in the UK
I’ve been waiting a week now and still no refund for items I never received
Yes my people you should order form just eat it the best place to order from don’t miss out the incredible delicious deals
Got back from hols needed something easy 😃
As above
