Just Eat User Reviews

Customer Experience

Positive experience33.4% of reviews
Neutral4.0% of reviews
Negative experience62.7% of reviews

~ Based on 2,970 written reviews from the US App Store.

What users say

Is Just Eat Safe?

Just Eat: Food and Shops appears safe based on user ratings. AppsHunter Safety Score for Just Eat is 94/100.

This assessment is based on 9,675 user ratings, with an App Store average of 4.7/5.

Safety Analysis

94.3% of ratings point to a safe experience
1.9% of ratings suggest some concerns
3.8% of ratings point to a risky experience

~ Based on 9,675 App Store ratings for Just Eat.

Is Just Eat Legit?

Just Eat: Food and Shops appears to be a legitimate app. AppsHunter Legitimacy Score for Just Eat is 100/100.

Based on 100 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

Prices too high

We know you got to make abit of money on top but prices are expensive

Jarvo

Smashing

You should put a mask on

Customer for years and have next no discounts

Ten tens

TEN TEN BANGING

Food Pictures Are AI Generated

Essentially what the title says. Not reason why the restaurant can’t provide photos or otherwise leave the picture blank.

Delivery charge too high

Delivery Charge Too high

JC

Good service

Terrible customer service !!

Made an Order to kfc took double the expected waiting time to arrive called the restaurant and was extremely rude and unhelpful, then food arrived freezing cold . Complained to just eat and sent multiple detailed emails to the app saying I should receive a refund due to the terrible food and lack of customer service and they are refusing to give compensation. DO NOT ORDER FROM THIS APP!!!!
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Refused a refund

I recently ordered double cheeseburger with bacon and chips however I only received a single cheeseburger with no bacon. I requested for a refund and they said Unfortunately no refund is possible after “looking at all the evidence”which i had funny & annoying considering they never asked me to provide any evidence!
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Fab offers

Always providing us with good offers !!

Scam

We ordered through Just Eat in Spain and they claimed the food had been delivered when it absolutely hadn’t. They then told the us the delivery service said they’d delivered it, offering no proof. The second we said we’d dispute the charge with our credit card company, magically the food showed up about half an hour later — nearly two hours after the original delivery time. Very sketchy and honestly pretty dishonest.
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Top quality

Amazing quality food. Suspect chef has changed since I first started ordering as I’ve noticed subtle changes that means the food isn’t as elevated as it once was. Nevertheless, still top class!

Scam for international users - DO NOT USE

They listen to restaurants over customers with no proof. The restaurant stole our feet and lied that it was delivered. We had camera proof nothing was delivered but they listened to their restaurants over us.

Don’t do refunds if u get food poisoning

This app is the worst food app I have ever used if u get food poisoning from one of the places they partner with they won’t even refund u the food don’t use these

Spicy Haggis n chip’s

Is amazing and so is the service

Absolutely Fabulous

The best app for food and drink deliveries in the UK

Refund

I’ve been waiting a week now and still no refund for items I never received

Love it

Yes my people you should order form just eat it the best place to order from don’t miss out the incredible delicious deals

Great

Got back from hols needed something easy 😃

50% off voucher limited to £10?????

As above