Keeps timing out and error
Response from developer
Hi, We are sorry you haven't had a 5 star experience with us. Your remittance needs are our priority. If you ever have any concerns or technical issues please contact us at info@kabayanremit.com and our team would be happy to assist you. We hope to continue serving you in the future. Thank you!
Very slow process
App has very low limit
Response from developer
Hello Marc, We appreciate your feedback and take all your concerns on board. We're sorry you haven't had a positive experience with us this time. While we do have transaction limits, we provide competitive rates and are committed to ensuring our customers have the best experience possible. Please contact us on info@kabayanremit.com to share your concerns and one of our team will be happy to assist you. Thank you!
EXPIRING POINTS
Response from developer
Hello, Thank you for review. We are sorry you haven't had a positive experience with our rewards system. Your concerns will be considered and passed on to the relevant team. Please contact us on info@kabayanremit.com and a member of our team will be happy to assist you. Ensuring our customers have a positive experience is our priority. Thank you.
Amount
no for me
Confusing to Understand & you don’t know if transaction went through
Easy Remit
Mrs
Could be better
Always has highest rate
DENNIS
Unbelievable
Response from developer
We’re really sorry for the inconvenience you experienced, Kabayan. We understand how frustrating it can feel when a transfer gets delayed. For certain transactions, we’re required to collect a more specific purpose of remittance as part of regulatory and compliance guidelines. This helps ensure the safety and security of all transfers, protecting both senders and recipients. We truly appreciate your patience in providing the additional details, and we’ll continue working to make the process as smooth as possible. If you ever need assistance, our support team is always here to help. ❤️
Excellent Service
Late Transfer/Bad service
Response from developer
Hi Kabayan, we’re very sorry for the frustration you experienced, especially if this was urgent. Please know we do not take funds—some transactions may be pending review or still processing before they reflect in the receiving bank’s system. Kindly contact us at info@kabayanremit.com so we can investigate and assist you further.
Poor service
Response from developer
Hi Kabayan, we’re sorry to hear about your frustration. We understand how concerning it can feel when funds are debited quickly but take longer to reflect in the receiving account. Please know that crediting times can vary depending on bank processing and verification requirements. Kindly email us at info@kabayanremit.com so we can check this for you as soon as possible.
Never again kabayan remit
Response from developer
Hi Kabayan, we understand your concern. For larger amounts, additional documents may be required as part of regulatory and compliance guidelines. These checks are in place to protect both senders and recipients and to ensure secure transfers. We know it can feel inconvenient, but these requirements are standard for financial services. If you’d like us to review your case, please email us at info@kabayanremit.com and we’ll be happy to assist you.
Using new apps
Delayed transaction and poor customer servide
Response from developer
Hi Kabayan, we’re really sorry to hear about the repeated delays and your experience with customer service. That’s not the level of service we aim to provide. Some transfers may take longer due to bank processing or verification requirements, but we understand how frustrating that can be. Please email us at info@kabayanremit.com so we can review your case and assist you properly.
