Don’t download this app
Misleading advertising and customer service. Paid for things that later the company denied. Example seating was not what I paid for. They have justification for their lies.**** Don’t Download nor do business with Kiwi.
RRreality rev
Never returned the refund
It’s been almost 8 months since my flight got cancelled, yet, still now they haven’t processed the refund
KKarthikkk1197
Best travel booking app i have found
I stumbled across Kiwi.com when I was having trouble with other apps that seem clunky compared to Kiwis easy methodology and clear logic. Plus there is excellent communication and updates.
Bbrat1066
Nightmare
No assistance
MMaTTia1995!
Poor customer service not reliable, not trustworthy
I booked my flight with Kiwi and cancel with within 24 hours and the airline which I choose always provide the refund if the flight is cancelled within 24 hours refund and when I cancel my flight with the Kiwi, they said that the flight is canceled, but they never made a request to the airline to cancel my flight. they have this stupid bot which always answer your messages no customer support no representative I try to build the communication with the multiple time not able to communicate. There is no one who listen your issue and after several chat cases reopen or talk to them seems like they don’t understand what happening case. I end up paying for something which was not my fault because of the system failure of the Kiwi they not able to cancel the. Send a request to the airline within time I have to pay or I am the one who faced the consequences of the airline fees. Worst agent or booking flight site I’ve ever seen in my life never using again. I never recommend anyone to use this.
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PPawanKumar112
