The worst flight booking experience i have ever had
I genuinely never had a worst experience. They told me my flight was confirmed until the day of the flight i find out they failed to pay for it on their side…. Never ever book through this
Perfect app
It is amazing, the best prices also the easy way to choose.
Lies no refund
I bought a flight ticket from Boston to Europe through Kiwi. My trip was scheduled for December 28, 2025. Unfortunately, on December 27, I was admitted to the hospital and had emergency surgery to remove gallstones from my gallbladder.
I immediately requested an emergency refund and provided the necessary information, but Kiwi refused to refund my $500 ticket. I called them every week, but they rarely answered the phone. I also sent many emails, and they kept telling me to wait.
Finally, in July, they refunded only $80 and kept the remaining $420. In my opinion, they took my money unfairly. God will judge this company.
I do not recommend buying tickets through Kiwi. Based on my experience, if you need an emergency refund, do not expect fair treatment.
I immediately requested an emergency refund and provided the necessary information, but Kiwi refused to refund my $500 ticket. I called them every week, but they rarely answered the phone. I also sent many emails, and they kept telling me to wait.
Finally, in July, they refunded only $80 and kept the remaining $420. In my opinion, they took my money unfairly. God will judge this company.
I do not recommend buying tickets through Kiwi. Based on my experience, if you need an emergency refund, do not expect fair treatment.
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Book with airline, dont be a fool like me
Booked simple Paris to Athens flight with Kiwi to try the service. Takes up to 24 hours to confirm booking. Booking got confirmed and then Kiwi sends message about flight time change 8 hours difference within EU. First issue, Kiwi cant produce PNR recognised by airline. So you can’t talk to airline and change booking to original time. Second issues, you can only cancel, meaning you won’t be seeing your refund. Lastly, the flight with original time is sold Kiwi for extra price 40 euro, 5 mins after the flight change time and is available directly with airline for the original price. Airline would have gladly changed it for you for free or returned money. Kiwi takes your money and doesn’t provide any service. Call your bank and ask for transaction reversal and contact local ombudsman for dodgy commercial practices.
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MY L
Every thing was going smoothly but suddenly 15 seconds before confirmation price went up by about £40.00 and I didn’t have any choice but to go ahead.Feeling cheated
