LANDBANK Mobile Banking User Reviews

Name: LANDBANK Mobile Banking
Rating: 3.2 (83 reviews)

LANDBANK Mobile Banking

Land Bank of the Philippines

💰 Finance

Customer Experience

Positive experience9.1% of reviews

Neutral0.0% of reviews

Negative experience90.9% of reviews

~ Based on 33 written reviews from the US App Store.

Is LANDBANK Mobile Banking Safe?

LANDBANK Mobile Banking has mixed safety signals based on user ratings. AppsHunter Safety Score for LANDBANK Mobile Banking is 65/100.

This assessment is based on 83 user ratings, with an App Store average of 3.2/5.

Safety Analysis

54.2% of ratings point to a safe experience

7.2% of ratings suggest some concerns

38.6% of ratings point to a risky experience

~ Based on 83 App Store ratings for LANDBANK Mobile Banking.

Is LANDBANK Mobile Banking Legit?

LANDBANK Mobile Banking appears legitimate, with a few gaps. AppsHunter Legitimacy Score for LANDBANK Mobile Banking is 73/100.

Based on 73 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

Most Recent Highest Rated Lowest Rated

Opening an Account

I can't type an "Ñ" character in the Personal Details section . Now, my application is pending!

nathankitx69

6 months ago

Response from developer

Hi. Kindly note that special characters are not accepted by the system. You may contact your branch of account for updates on the status of your application. Thank you!

OTP Issue.

After the recent update, I am no longer receiving OTP to log into my account. Tried calling the customer support, just waisted all my phone credit on the waiting line. Also emailed the customer care and contacted their FB, but no response.

1996_anonymous

8 months ago

Too dumb

Very difficult to access. Walang silbi ang app na to. Delete nyo na app na to. Sayang sa storage. Pumunta nlng kaya sa bank tas ipasara nyo na rin ang acc nyo. Apaka walang silbi. Lumipat kayo sa mas okay na bangko.

Fishteaa

9 months ago

Apps not working

It's been two weeks now with this app still has a a problem opening

Litoperez

10 months ago

Response from developer

Hi! We sincerely apologize for the inconvenience caused by the encountered error. To have the cause checked, please call our 24/7 Customer Care Hotline at the following numbers: Metro Manila : 8 405 7000 Domestic Toll-Free Numbers* : 1 800 10 405 7000 (PLDT) Smart, Sun and Talk n Text**: 1 800 10 405 7000 Flat rate of Php 8.00 / call. Thank you.

Dumb App Developers

What about the OFW members? Did you think about them? We don’t carry and bring our Philippine mobile number abroad. How can we have that stupd OTP? Don’t you have any other options aside from mobile text verification? Let me suggest, you have to add email option for the OTP verification for the members outside Philippines. Play SMART Not Dumb!

Unknown To Me STUPID APP

a year ago

Response from developer

Hi. We sincerely apologize for the inconvenience. Please note that you may use international mobile number with your online banking account. For further assistance , please call our 24/7 Customer Care Hotline at the following numbers: Metro Manila : 8 405 7000 Domestic Toll-Free Numbers* : 1 800 10 405 7000 (PLDT) Smart, Sun and Talk n Text**: 1 800 10 405 7000 Flat rate of Php 8.00 / call. You may also send an email to customercare@landbank.com. Thank you.

Simple and innovative

It’s user friendly and you can easily get what you need without having to explore the app extensively. Even old age people can use the app since it’s not complicated.

Kryzie1992

a year ago

Always crashes

Tried to open a Go Bayani account but unable to open an account because the app always crashes in the middle of the application process. If there was a negative star rating I would have given it because it is not even deserving of a 1 star rating. Update: Tried their suggestion of only having either a cellular only or Wifi connection only and the app still crashes. This app is not useful at all.

Vigilantes

2 years ago

Response from developer

Hi! We're sorry for the inconvenience. There may have been an intermittent network connection, but at this time, ATM and digital banking services are available. You may try performing your transaction again. Please make sure that only one connection (Wi-Fi or Mobile Data) is active at a time. Thank you.

Always crashes

Vigilantes

2 years ago

OTP flexibility

I setup my app to recognize my device for the OTP because I was going out of the country and I thought that feature will be a big help. It was ok at first, but after updating the app, suddenly it does not recognize my device anymore and now it wants me to confirm the OTP it sent out to my old number which is no longer active. The branch said I need to be there physically to update the information on my iAccess account. I won’t be coming back to the country anytime soon so I am now stuck and worried my account would be inactive. Any suggestion on how I can resolve this issue? It is very inconvenient.

Blix22

2 years ago

Signs me out and couldn't open it anymore

I have downloaded my landbank app when I was in the Philippines few months ago just to keep tracking my savings and other family expenses. It works well when I came back to Australia and checked if the money I sent through was received. Suddenly today, I couldn't open the app, hence it signed me out automatically. It says check internet connection. My internet works well and I had to uninstall the app and turn off my phone just in case it works again. But then it says the same thing. Can someone help me with this please?

Jbolleno

2 years ago

Can’t open

I can’t open the app and it says i have no internet connection.😡

Unicorn03@@@

2 years ago

Response from developer

Hi. We're sorry for the inconvenience. There may have been an intermittent network connection, but at this time, ATM and digital banking services are available. You may try performing your transaction again. Thank you.

Can’t receive otp with my oversees number.

I thought this app would be helpful here in Canada but its not. As an OFW I use to send money from here to lbp and tried to divide money to its designated purpose but I can’t do that when I cant transfer because otp is not working anymore.

Yanie D

2 years ago

Latest update

Haven’t been able to log on since last update. Keeps saying I already have a device on. It ask me to remove one but the only device I use is my phone and that is what is listed

xaolade

2 years ago

Response from developer

Logging

This app new version keeps on logging. You can’t even make a transaction or even log in on the actual portal.

FuckLandbank

2 years ago

No OTP

After the new update walang OTP na nagsesend sa number ko.

llllllbyat

3 years ago

Keeps on crashing

Automatically signs me out

IndayJed

3 years ago

OTP

Its been two weeks since i can’t access my account because no OTP sent to my mobile phone, so disappointing!

dnbsbsv

3 years ago

Keeps crashing

The app keeps crashing when I try to transfer money. My funds are literally stuck now for days and can’t move them! Really bad app

hglibarnes

3 years ago

Response from developer

Hi! We're sorry for the inconvenience. If possible, please change your network settings to Wi-Fi connection if you are on mobile data or switch to mobile data if you are on Wi-Fi and try to transact again. Thank you.

Difficult to open an account

This landbank mobile app let’s you open a account which is Visa Debit Card savings but it extremely hard to get your application approved. I tried to register few times but my application was denied and cancelled. Not everybody can easily open an account to this bank it’s so frustrating

Son Vicera

3 years ago

Response from developer

Hi! We're sorry for the inconvenience you've experienced. To confirm the cause of cancellation, kindly coordinate with the LANDBANK branch for advice. Please visit our website for the contact details of LANDBANK branches nationwide. Thank you.