Liingo Rx Reader User Reviews

Name: Liingo Rx Reader
Rating: 4.67462 (3396 reviews)

Liingo Rx Reader

1-800 CONTACTS, Inc.

💪 Health & Fitness

🏥 Medical

What users say

Summarized from real user reviews of Liingo Rx Reader. Based on 3.4K reviews and a 4.7/5 average, it highlights the 4 positives and 4 negatives reviewers mention most about this Medical app.

Positive things

🚀Easy to use
👍Accurate prescription readings
💡Convenient alternative to eye doctor visits
🚀Fast and efficient process

Negative things

🐛Inconsistent/inaccurate prescription results
👎Difficult/frustrating to use
🔒Suspicious/untrustworthy data collection
👎Not user-friendly

Top reviews

Most Recent Highest Rated Lowest Rated

Scam

This is a scam. Positive reviews are fake. Firstly it ask you to place a credit card on screen to it can size itself, really? Then when you’re done it says sorry you must be doing something wrong and asks for personal info and email so they can help. The process is difficult but I had everything clamped and fixed so there was no shaking, it isn’t meant to work but rather get emails of people who need glasses so they can sell the list.

Jambo777xxx

4 years ago

Response from developer

I'm so sorry to hear you have had this experience with our application. The card is used to calibrate the screen and ensure accuracy. Any standard sized card with a black magnetic strip can be used, and it does not need to have any personal information on it. We would love to troubleshoot this issue with you and make sure you are taken care of. Please give us a call at 800-430-3937. We hope you have a great day and look forward to speaking with you!

I’d give 0 stars

This app is garbage. I’ve run through the reader prompts at least 4 times already and it never gives me my results. I’ve tried it logged into my account and still nothing - just a waste of time and effort

SHSUqtPi

5 years ago

Doesn’t work

I tried to check my eye measurements but it kept giving me error and claiming my prescription was too strong (it isn’t) other apps worked for me

Xaigaa

5 years ago

Not user friendly

It seems like it can’t scan the glasses no matter how times I try. It says it’s got it, and to hold it right there and then move the arms, and then? When it’s scanning the results after telling me to put my glasses back down? Asks if I’d like to ask for help. Hah. This seems pretty useless. Only worth it if you have a paper copy of your prescription, otherwise don’t bother.

Troublehots

5 years ago

Response from developer

I'm so sorry you've been having troubles with the app. A few things that we like to make sure when measuring to ensure the best results is that there is enough light in the room, that the glasses are distance only and not progressive or bifocal, and also that the strength traditionally falls within the range the reader can detect. If you'd like, or if you have questions we'd still love to help! You can reach us at 1-800-430-3937 (EYES). Again we're so sorry that it wasn't working. Please let us know how else we can help

App needs improvement

There seems to be no way to skip the scan when you first download the app. I already have an account. I should be able to just log in.

My experience with Liingo the company so far has been excellent. Customer service is top notch.

Mom10302009

5 years ago

Response from developer

Thanks! We really appreciate you too! We're sorry about the issues with the app. If you need any further help or have any questions feel free to reach us any time. You can always reach us at 1-800-430-3937 (EYES). Thanks and we hope you have a terrific day!

The lenses reader

The darn thing needs you to be EXACT. If you shake a little too much, it’ll have you redo it again, and again until you get it right! But overall I appreciate this “lenses reader”, it’s awesome!

adzaandine

5 years ago

Response from developer

We're so sorry about the delay. Yes, we just want to ensure that we can make that readout as accurate as we can for you, and sure appreciate your terrific feedback. If there are any additional questions please feel free to reach out to us any time at 1-800-430-3937 (EYES). Hope you have a terrific day!

Total Waste of Time.

This app is completely bad. I had a very hard time scanning the so called card to my computer, and I really don’t understand why you even have to hold up one of your personal cards. That makes no sense and it seems sketchy and scammy. My husband and I both tried to scan the thing with the dots and it would not scan at all to save our lives. So NOPE! It’s a complete bust. I guess I’m better off heading to the optometrist. 😂

Epic Realist

5 years ago

Response from developer

Hello. Thank you so much for your invaluable feedback. I'm sorry the app wasn't working perfectly for you. Normally we like to recommend being in a well lit room and to ensure that the source of the lighting is on you and not coming from behind since that can cast a shadow on your face and prevent the camera from seeing you. The card is used as a universal fixed point since all cards are the same. If you feel uncomfortable with using a personal card, you can always use any card wtih a magnetic strip like a gift card, library card, or a frequent shoppers card at a store. Those all work as long as they are the universal size. We're happy to ensure that we can help navigate you through the app process. Please let us know if there are any additional questions at any time. You can always reach us at 1-800-430-3937 (EYES). Thank you again!

Inaccurate prescription

I just got a new prescription and wanted to see how accurate this was. Followed all the guidelines to a t and it got my PD and cylinder correct, but the sphere was way off. I did this 3 times in a row, I got the wrong sphere measurement every time. Oddly it was the same incorrect value each time. I’d recommend if you don’t actually know your prescription to go get it checked by your eye doctor. I purchased a new pair of glasses online with a year-old prescription I hadn’t used before and it was ever so slightly off. It drove me crazy and I had to use it for about 2 months before I could get new glasses with a fixed Rx, which I just received a couple days ago. Everything was corrected by my doctor and my vision is now super sharp and comfortable. So all I’m saying is, it’s better to have it examined by a doctor than to be stuck with the wrong Rx. Even if it’s a hair off, you’ll notice it, and it won’t feel good

AnonymousAlpine

5 years ago

Response from developer

Thank you so much for your feedback. We understand that the app is in no way meant to replace an actual doctor's exam, but hopefully, one that can help should a patient not be provided with their current prescription. Our team is always looking on ways to improve the accuracy to ensure that we can accurately and efficiently get that measured. Thanks again for your feedback and please feel free to reach us at 1-800-430-3937 (EYES) for any additional questions. Thank you!

Game changer

This is incredibly easy to use. Anyone saying that it’s not accurate is not being honest. My prescription was spot on!! Also anyone saying it isn’t user friendly; sorry but it’s a user error.

PalomaV85

5 years ago

Response from developer

Excellent! We love to hear that the process is simple and efficient. Please let us know if there are any other questions. Our team is happy to help. You can reach us at 1-800-430-3937 (EYES). Thanks!

Terrible

What a ridiculous waste of time. Did this over and over. I’m not sure how anyone is supposed to do any of this with their glasses off. I repeated all of the steps over and over. I don’t know how anyone managed to get this to work.

Lynniej64

5 years ago

So cool

This was a cool a weird experience but it was so worth it!

JD092515

5 years ago

Perfect

Works very well and they make it very simple to use in the app.

Hola Based Morty

5 years ago

Worked for me

I was very skeptical, but it worked!.. i did try two different times and got two different prescriptions but they weren’t off by much.

Minyon A

5 years ago

Response from developer

That's terrific! I'm so glad that it worked well for you! Please let us know if there is anything else our team can do to help with our site or ordering amazing glasses. I hope you have a terrific week.

Super easy

Found prescription and pupil distance in less than 15 minutes. Was immediately taken to the account creation screen and had my prescription shown to me. Overall the fastest and easiest I’ve had access to new glasses in my life.

RegalMedic

5 years ago

Response from developer

That's terrific! I'm so glad that you were able to find that quickly and efficiently! Please let us know if there are any other questions. It's always our pleasure to help. You can reach us at 800-430-EYES. Hope you have a terrific day!

To long of a process

I’ve spent 45 minutes trying to get this to work with BROKEN glasses!!! Should have an option to just scan your prescription

Ovitt245

5 years ago

Amazing app

I didn’t want to go they the whole eye exam ordeal since I knew my prescription has not changed. Found this free app and was able to accurately test my prescription and did not have to go anywhere. Truly an amazing app. Give it a try!

Vswimmer51

5 years ago

Response from developer

Thank you so much for your wonderful feedback! We truly appreciate it. I know that the app isn't quite a way to replace seeing a doctor, but we do love to ensure that we can correctly apply and find out any of your current prescriptions your doctor has if you don't have a copy on hand. It'd be our pleasure to help make any glasses for you with those. Thanks! Let us know if we can do anything else to help

Great!!

Really easy instructions!

KT437

6 years ago

Worked great, prescription not correct

Very easy to use. I used a rewards card instead of a valid credit card (duh). Glasses came and were great but the prescription is not perfect. Tried it 3 other times and got different results every time. Innovative idea although I think it needs to be idiot proof because I obviously am not doing it right

Deebo6474

6 years ago

Response from developer

Thank you so much for your wonderful feedback. I'm so sorry that it didn't work perfectly. We are always working hard to ensure that we can get that working better and more efficiently continually. Thanks again! Please feel free to reach us if there are any further questions. We're always happy to help!

Suspicious Actions Possible Scam!

It is extremely suspicious that they ask you to show your black strip of the magnetic card twice. You can’t block it because it asks you to uncover he black part. I do not trust it and neither should you, it’s very suspicious. Try at your own risk!

aag36036

6 years ago

Worthless

I’m rarely completely frustrated and underwhelmed with an app, but this one is worthless

Tried 8 times to actually get it to work, but it could never read the prescription, and when I started over again, in wouldn’t even calibrate my pc screen with the credit card.

Serious technology issues with this one. S

mickey45beans