Worst experience
Absolutely disappointing experience with the Long Drive Cars Rental app. The customer service is one of the worst I’ve dealt with — there was no proper response from the team even after multiple attempts to contact them. Queries and issues are either ignored or answered very late without any real solution.
The service itself was unreliable and poorly managed. Communication was unclear, support was unhelpful, and the overall experience felt unprofessional. If you expect timely assistance and smooth service, this app will only frustrate you.
Would not recommend this rental service to anyone.
The service itself was unreliable and poorly managed. Communication was unclear, support was unhelpful, and the overall experience felt unprofessional. If you expect timely assistance and smooth service, this app will only frustrate you.
Would not recommend this rental service to anyone.
Show more
Very bad experience
They charged ₹399 for “premium cleaning”, but the car was not clean at all when I received it. It was dirty and not properly maintained. Still, I adjusted and used the vehicle. Before returning, I even got the car washed and returned it in better condition.
Another big issue is their behavior. They kept calling repeatedly and continuously disturbed me, which created a lot of tension. Even when I informed them about my situation, they did not understand and kept pressuring.
Overall, charging for premium cleaning without providing it and harassing customers with too many calls is not acceptable. Very poor service. Not reco
Another big issue is their behavior. They kept calling repeatedly and continuously disturbed me, which created a lot of tension. Even when I informed them about my situation, they did not understand and kept pressuring.
Overall, charging for premium cleaning without providing it and harassing customers with too many calls is not acceptable. Very poor service. Not reco
Show more
Decent cars but bad support. Check fuel percent before pickup
The cars are decent but I received the car with only 1 point of fuel even though it promises free kms means no fuel charge from our pockets. So I refuelled the vehicle and when reached put to long drive cars people for claims they keep sending mobile numbers to reach out but those people won’t pick up the calls. They sent their relation ship manager’s number. I tried contacting him for more than 3 times he didn’t even attended the call once. But if you do any damage to the vehicle they will hunt you like anything. So before taking the vehicle please check the fuel level before taking the vehicle. If the fuel is not full tank ask them to fill it. Claims won’t work with these people
Show more
Best to Rent a Car
I have been booking rental cars from long drive cars for very long time and every time they receive and communicate with me great respect and we have more variety of cars to book which is very good. And if you have any issues with the car they will be respond immediately and they provide a replacement option right way. The staff are also very attentive to me.
Show more
Bakwas Service
I have booked a car in Vizag. When I reached Vizag (from Hyderabad) and I have called car owner and his response is I won’t give car bcoz long drive cars people are not settling the amount in 1-2 days and they are taking 15-30 days. When I called support team and they are we will arrange another vehicle is completely different vehicle. We choose model and vehicle to njoy trip but they are arranging some other waste car. I have asked to cancel and refund money and they told 24hrs is the time. I have called after 24hrs and they are telling Sunday is holiday so by Monday EOD ur money will be refunded. When I called on Tuesday another answer is 3-5 working days. This is the drama they are playing with customer. And the customer support people are unprofessional and very rude talking. Avoid this Long drive cars and go with Zoomcar and other service…
Show more
