This app is terrible!
Nothing works on this app and no one ever answers the phone or call back!
Horrible support!
Canβt even call them
Horrible - Do Not Use
Unfortunately, the LOOP App and Customer Service is horrible. The App malfunctions more often than not. The App does not work in the Play Store or on an Android device. The chat feature does not work. You can not speak with a live representative via phone, or chat.
I do not recommend. Pay more for better service with Farmers or State Farm.
I do not recommend. Pay more for better service with Farmers or State Farm.
Show more
UNACCEPTABLE
This APP is totally unfair! It tracks/grades even if you are not the driver. I have noticed a decline in my rating score and I havenβt even been the driver. It is totally unacceptable and unfair that the app is like this. All other services have a device on their insured drivers vehicle. THAT is more LEGIT than a PHONE! People take their phones EVERYWHERE! This needs to be reviewed! Also the CUSTOMER SERVICE IS HORRIBLE!!! Its easy to sign up and LOOP takes your $$$$$ but to het in touch with this company after the fact! GOOD FREAKING LUCK! HORRIBLE CUSTOMER SERVICE!
Show more
It does not work
Failed to update error shows for everything I try to do in app.










